Hotel Lakend, Udaipur: A Detailed Review
About Hotel Lakend: (As mentioned on hotel website) Hotel Lakend, part of the Alka Group of Hotels, is a 5-star deluxe property located on the shore of Fatehsagar Lake in Udaipur. It caters to both domestic and international guests, offering luxurious accommodations and excellent services. The hotel is designed for various events, including royal weddings, conferences, and reunions, ensuring a valuable experience in all aspects of hospitality.
Website: https://www.lakend.co.in/
Distance from Airport: Hotel Lakend is approximately 24 kilometers from Maharana Pratap Airport, a journey that takes about 45-50 minutes by private cab or OLA, both of which are readily available at the airport.
Hospitality: Upon arrival, guests receive a warm welcome from the hotel staff, who guide them to the reception for check-in. The reception staff verify bookings, hand over room access cards, and ensure guests provide mandatory ID proof for check-in. Guests are then escorted to their rooms, where they receive a briefing on the room and hotel facilities. Luggage is transported to the room by the concierge.
Rooms: Lake Facing Rooms: Offer a beautiful view of Lake Fatehsagar from the balcony. City Facing Rooms: Larger rooms as the balcony space is included within the room.
Housekeeping: Housekeeping staff clean the rooms and washrooms every morning, change bed sheets and pillow covers, and replenish consumables and the toilet kit. They are professional and reliable, ensuring personal belongings are undisturbed.
Room Service: Food and beverages can be ordered from the restaurant on a chargeable basis. Laundry service is available, with a rate card provided in the room. In-house laundry ensures clothes are cleaned, dried, ironed, and returned within 10-12 hours.
Other Facilities: Banquet Halls and Conference rooms with AV facilities. Common washrooms, guest seating area, concierge, and travel desk. Spa, gymnasium, and lake-facing swimming pool. Multiple lawns for events and weddings, bar deck, and seating area on the lawn. Open parking.
Lawns, Bar Deck, and Pool Area for Events: Hotel Lakend features four to five beautifully landscaped lawns, perfect for events and gatherings. The bar deck and pool area offer a picturesque setting for parties and receptions, with stunning views of Fatehsagar Lake. These spaces are ideal for both intimate and large-scale events, providing a blend of natural beauty and modern amenities.
Events and Weddings: Suitable for large gatherings of 150-200 PAX.
Total Number of Rooms: (As per the hotel layout, might vary)
First Floor: 42 rooms (21 Lake Facing with balcony, 18 City Facing without balcony, and 3 Suites).
Second Floor: 42 rooms (23 Lake Facing with balcony, 16 City Facing without balcony, and 3 Suites).
Hotel Lakend offers a luxurious stay with comprehensive amenities and excellent hospitality, making it an ideal choice for travelers and event...
Read moreI recently had the pleasure of staying at Hotel Lakend and I can't stop raving about my experience! From start to finish, this hotel exceeded all my expectations, making my trip an unforgettable one.
Upon arrival, I was immediately captivated by the stunning view of Fatehsagar Lake that the hotel is famous for. The sight was breathtaking, and it set the tone for what turned out to be a magical stay. The hotel's architecture seamlessly blends modern luxury with traditional charm, creating an ambiance that is both inviting and sophisticated.
The staff at Hotel Lakend truly knows the meaning of hospitality. From the warm welcome at the front desk to the attentive service provided throughout my stay, I felt like a valued guest every step of the way. The attention to detail was evident in every interaction, making me feel right at home.
I was fortunate to stay in one of their lake-facing rooms, and I can confidently say it was the best decision I made. Waking up to the gentle sunlight streaming in through the windows and being greeted by the serene expanse of the lake was a soul-soothing experience. The room itself was elegantly decorated, equipped with all modern amenities, and impeccably clean.
Dining at Hotel Lakend was a culinary delight. The restaurant offers a diverse menu that caters to various palates. I had the pleasure of savoring both local delicacies and international cuisine, all prepared to perfection. The lakeside dining area added an extra layer of charm to every meal.
The hotel's facilities are top-notch as well. I enjoyed lounging by the poolside, which offered another panoramic view of the lake. The spa services were a welcome treat, helping me unwind and relax even further. Additionally, the hotel's convenient location made it easy to explore the nearby attractions.
In conclusion, my stay at Hotel Lakend was an experience that will stay with me for a lifetime. It's not just a hotel; it's a haven of luxury, comfort, and natural beauty. If you're looking for a getaway that offers the perfect blend of relaxation and indulgence, I wholeheartedly recommend Hotel Lakend. My only regret is not staying longer, but I'm already planning my return trip.
Thank you, Hotel Lakend, for an absolutely...
Read moreAn Honest Review – Disappointing Hotel Services Despite Good Location and Rooms
While the rooms are decent and the location is convenient, that alone is not enough to justify staying at this hotel. For many travelers who cover thousands of kilometers—often over 6000 km—seeking a relaxing, memorable stay with their loved ones, good service is just as important as a clean room or prime location.
Unfortunately, the service at this hotel falls well below acceptable standards—not even close to a 1-star experience. Guests should feel welcomed and supported, not frustrated or ignored. Our experience involved ongoing issues that were never properly acknowledged or addressed by the hotel staff.
During our client’s stay, there was an unannounced event happening at the property, which caused major inconvenience. No prior information was given, and when we raised the issue, there was a complete lack of accountability. I personally spoke to the hotel manager, Bhupinder, who assured me that the hotel’s General Manager would reach out to our client or at least respond via email.
Days have passed, follow-ups have been made, and yet—no call, no email, and now even Bhupinder has stopped responding entirely. This kind of disregard for guest concerns is extremely disappointing, especially for international travelers who rely heavily on a smooth and respectful experience.
Sadly, this careless attitude has left a very poor impression—not just on our client, but also on us as a travel service provider. It's clear that this hotel is relying on volume through booking platforms rather than building any kind of genuine guest loyalty or reputation.
I would strongly advise against offering or recommending this hotel, especially to overseas guests. This experience has been extremely disappointing, and until the hotel’s management takes responsibility and starts treating guests with respect, I cannot recommend it to anyone.
I still hope someone from the hotel’s senior team will step up and take this complaint seriously—but so far, the silence...
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