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Hotel Lakend — Hotel in Rajasthan

Name
Hotel Lakend
Description
Upscale lakefront hotel with 2 restaurants & an outdoor pool, plus a spa & sightseeing activities.
Nearby attractions
Mahakaleshwar Temple
HMRF+6W4, Rani Rd, Ambamata, Udaipur, Rajasthan 313004, India
Lake Garden
HMRF+56P, Rani Rd, Ambamata, Udaipur, Rajasthan 313004, India
Nehru Garden
FatehSagar Lake Udaipur, Vasupujy Complex, 5, Mewar Motor Link Rd, Udaipur, Rajasthan 313004, India
Aravali Vatika
HMRM+X3R, Zinc Park, Udaipur, Rajasthan 313004, India
Guru Gobind Singh Park
HMXH+CF4, Maharana Pratap Memorial Road, Zinc Park, Udaipur, Rajasthan 313004, India
Udaan Park
HMRM+2CX Swaroop Sagar, Ambamata, Udaipur, Rajasthan 313004, India
Swaroop Sagar
Udaipur, Rajasthan 313004
Maharana Pratap Smarak Samiti Moti Magri
near Fatehsagar Lake, Zinc Park, Udaipur, Rajasthan 313001, India
Nearby restaurants
Frangipani by the Lake
Hotel Lakend, Fatehsagar Lake, Ambamata, Udaipur, Rajasthan 313004, India
Raaj Bagh Restaurant by Fateh Collection
Alkapuri, 5-B, Fateh Sagar Rd, Fateh Sagar Lake, Udaipur, Rajasthan 313004, India
Shahi Bagh Restaurant
766, Rani Rd, Fateh Sagar Lake, Udaipur, Rajasthan 313004, India
Pizzeria by the lake (PBTL)
Hotel Lakend Fatehsagar Lake Shore Alkapuri, Rajasthan 313004, India
The Urban Tadka
Hotel Lakend Fatehsagar Lake Shore Alkapuri, Ambamata, Udaipur, Rajasthan 313004, India
Jhumar Restaurant
5, Rani Rd, near Panna Vilas, Fateh Sagar Lake, Udaipur, Rajasthan 313004, India
Le Baretto Cafe & Restaurant - Lake View (Best Lakeside/Veg )
767, Rani Rd, Fateh Sagar Lake, Udaipur, Rajasthan 313004, India
1559 AD
Near, P P Singhal Marg, Fateh Sagar Lake, Udaipur, Rajasthan 313004, India
Vaidehi Food Plaza
HMQH+G8J, Ambamata, Udaipur, Rajasthan 313004, India
GHATI PE
Radaji choraha, Hotel Darbargarh, near by Ayurvedic College, ambavgarh, Ambamata, Udaipur, Rajasthan 313001, India
Nearby hotels
Ram Pratap Palace By Fateh Collection
5-B, Alkapuri, Fateh Sagar Lake, Udaipur, Rajasthan 313004, India
Hotel Rani Palace at Lake Fatehsagar, Udaipur
48-B, Ambamata Scheme - A Rd, near Lake Fateh Sagar, nr. Mahakaleshwar Temple, Ambamata, Udaipur, Rajasthan 313004, India
Mimosa Udaipur Homestay
7-A, Alkapuri, Udaipur, Rajasthan 313004, India
FabHotel Everest International
766 Rani Road near Hotel Panna Vilas, Shilpgram, Udaipur, Rajasthan 313004, India
Chandraveer Niwas
767, Rani Rd, Fateh Sagar Lake, Udaipur, Rajasthan 313004, India
THE LAVITRA UDAIPUR
Shivrathi Koti, 18- B Lane, Ambamata Scheme - A Rd, near Fatehsagar Lake, Udaipur, Rajasthan 313004, India
Hotel Inder Prakash
Plot No 281, Rani Rd, Fateh Sagar Lake, Udaipur, Rajasthan 313004, India
Hotel Hilltop Palace
5, Ambavgarh, Fateh Sagar Lake, Udaipur, Rajasthan 313004, India
1 Amiras Udaipur
12/A, Ambamata Scheme - A Rd, Ambamata, Udaipur, Rajasthan 313004, India
Radisson Blu Palace Resort & Spa, Udaipur
B-1, Ambamata Scheme - A Rd, opp. Aravali Hospital, Malla Talai, Udaipur, Rajasthan 313004, India
Related posts
Keywords
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Hotel Lakend things to do, attractions, restaurants, events info and trip planning
Hotel Lakend
IndiaRajasthanHotel Lakend

Basic Info

Hotel Lakend

Fatehsagar Lake Shore, Alkapuri, Ambamata, Udaipur, Rajasthan 313004, India
4.0(2.8K)
hotel-provider
hotel-provider
hotel-provider
See all
prices

Ratings & Description

Info

Upscale lakefront hotel with 2 restaurants & an outdoor pool, plus a spa & sightseeing activities.

attractions: Mahakaleshwar Temple, Lake Garden, Nehru Garden, Aravali Vatika, Guru Gobind Singh Park, Udaan Park, Swaroop Sagar, Maharana Pratap Smarak Samiti Moti Magri, restaurants: Frangipani by the Lake, Raaj Bagh Restaurant by Fateh Collection, Shahi Bagh Restaurant, Pizzeria by the lake (PBTL), The Urban Tadka, Jhumar Restaurant, Le Baretto Cafe & Restaurant - Lake View (Best Lakeside/Veg ), 1559 AD, Vaidehi Food Plaza, GHATI PE
logoLearn more insights from Wanderboat AI.
Phone
+91 294 243 1400
Website
lakend.co.in

Plan your stay

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Reviews

Nearby attractions of Hotel Lakend

Mahakaleshwar Temple

Lake Garden

Nehru Garden

Aravali Vatika

Guru Gobind Singh Park

Udaan Park

Swaroop Sagar

Maharana Pratap Smarak Samiti Moti Magri

Mahakaleshwar Temple

Mahakaleshwar Temple

4.8

(1.4K)

Open 24 hours
Click for details
Lake Garden

Lake Garden

4.4

(49)

Open until 12:00 AM
Click for details
Nehru Garden

Nehru Garden

4.1

(837)

Open 24 hours
Click for details
Aravali Vatika

Aravali Vatika

4.0

(206)

Open until 12:00 AM
Click for details

Things to do nearby

Award-Winning Haris Enjoy Udaipur Cooking Class
Award-Winning Haris Enjoy Udaipur Cooking Class
Mon, Dec 8 • 11:00 AM
Udaipur, Rajasthan, 313001, India
View details
Explore street food of india and udaipur
Explore street food of india and udaipur
Mon, Dec 8 • 6:00 PM
Hawala Kalan, Rajasthan, 313001, India
View details

Nearby restaurants of Hotel Lakend

Frangipani by the Lake

Raaj Bagh Restaurant by Fateh Collection

Shahi Bagh Restaurant

Pizzeria by the lake (PBTL)

The Urban Tadka

Jhumar Restaurant

Le Baretto Cafe & Restaurant - Lake View (Best Lakeside/Veg )

1559 AD

Vaidehi Food Plaza

GHATI PE

Frangipani by the Lake

Frangipani by the Lake

4.3

(240)

Click for details
Raaj Bagh Restaurant by Fateh Collection

Raaj Bagh Restaurant by Fateh Collection

4.1

(1.4K)

$$

Click for details
Shahi Bagh Restaurant

Shahi Bagh Restaurant

4.4

(1.5K)

$$

Click for details
Pizzeria by the lake (PBTL)

Pizzeria by the lake (PBTL)

4.2

(78)

Click for details
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Reviews of Hotel Lakend

4.0
(2,769)
avatar
5.0
1y

Hotel Lakend, Udaipur: A Detailed Review

About Hotel Lakend: (As mentioned on hotel website) Hotel Lakend, part of the Alka Group of Hotels, is a 5-star deluxe property located on the shore of Fatehsagar Lake in Udaipur. It caters to both domestic and international guests, offering luxurious accommodations and excellent services. The hotel is designed for various events, including royal weddings, conferences, and reunions, ensuring a valuable experience in all aspects of hospitality.

Website: https://www.lakend.co.in/

Distance from Airport: Hotel Lakend is approximately 24 kilometers from Maharana Pratap Airport, a journey that takes about 45-50 minutes by private cab or OLA, both of which are readily available at the airport.

Hospitality: Upon arrival, guests receive a warm welcome from the hotel staff, who guide them to the reception for check-in. The reception staff verify bookings, hand over room access cards, and ensure guests provide mandatory ID proof for check-in. Guests are then escorted to their rooms, where they receive a briefing on the room and hotel facilities. Luggage is transported to the room by the concierge.

Rooms: Lake Facing Rooms: Offer a beautiful view of Lake Fatehsagar from the balcony. City Facing Rooms: Larger rooms as the balcony space is included within the room.

Housekeeping: Housekeeping staff clean the rooms and washrooms every morning, change bed sheets and pillow covers, and replenish consumables and the toilet kit. They are professional and reliable, ensuring personal belongings are undisturbed.

Room Service: Food and beverages can be ordered from the restaurant on a chargeable basis. Laundry service is available, with a rate card provided in the room. In-house laundry ensures clothes are cleaned, dried, ironed, and returned within 10-12 hours.

Other Facilities: Banquet Halls and Conference rooms with AV facilities. Common washrooms, guest seating area, concierge, and travel desk. Spa, gymnasium, and lake-facing swimming pool. Multiple lawns for events and weddings, bar deck, and seating area on the lawn. Open parking.

Lawns, Bar Deck, and Pool Area for Events: Hotel Lakend features four to five beautifully landscaped lawns, perfect for events and gatherings. The bar deck and pool area offer a picturesque setting for parties and receptions, with stunning views of Fatehsagar Lake. These spaces are ideal for both intimate and large-scale events, providing a blend of natural beauty and modern amenities.

Events and Weddings: Suitable for large gatherings of 150-200 PAX.

Total Number of Rooms: (As per the hotel layout, might vary)

First Floor: 42 rooms (21 Lake Facing with balcony, 18 City Facing without balcony, and 3 Suites).

Second Floor: 42 rooms (23 Lake Facing with balcony, 16 City Facing without balcony, and 3 Suites).

Hotel Lakend offers a luxurious stay with comprehensive amenities and excellent hospitality, making it an ideal choice for travelers and event...

   Read more
avatar
5.0
2y

I recently had the pleasure of staying at Hotel Lakend and I can't stop raving about my experience! From start to finish, this hotel exceeded all my expectations, making my trip an unforgettable one.

Upon arrival, I was immediately captivated by the stunning view of Fatehsagar Lake that the hotel is famous for. The sight was breathtaking, and it set the tone for what turned out to be a magical stay. The hotel's architecture seamlessly blends modern luxury with traditional charm, creating an ambiance that is both inviting and sophisticated.

The staff at Hotel Lakend truly knows the meaning of hospitality. From the warm welcome at the front desk to the attentive service provided throughout my stay, I felt like a valued guest every step of the way. The attention to detail was evident in every interaction, making me feel right at home.

I was fortunate to stay in one of their lake-facing rooms, and I can confidently say it was the best decision I made. Waking up to the gentle sunlight streaming in through the windows and being greeted by the serene expanse of the lake was a soul-soothing experience. The room itself was elegantly decorated, equipped with all modern amenities, and impeccably clean.

Dining at Hotel Lakend was a culinary delight. The restaurant offers a diverse menu that caters to various palates. I had the pleasure of savoring both local delicacies and international cuisine, all prepared to perfection. The lakeside dining area added an extra layer of charm to every meal.

The hotel's facilities are top-notch as well. I enjoyed lounging by the poolside, which offered another panoramic view of the lake. The spa services were a welcome treat, helping me unwind and relax even further. Additionally, the hotel's convenient location made it easy to explore the nearby attractions.

In conclusion, my stay at Hotel Lakend was an experience that will stay with me for a lifetime. It's not just a hotel; it's a haven of luxury, comfort, and natural beauty. If you're looking for a getaway that offers the perfect blend of relaxation and indulgence, I wholeheartedly recommend Hotel Lakend. My only regret is not staying longer, but I'm already planning my return trip.

Thank you, Hotel Lakend, for an absolutely...

   Read more
avatar
1.0
22w

An Honest Review – Disappointing Hotel Services Despite Good Location and Rooms

While the rooms are decent and the location is convenient, that alone is not enough to justify staying at this hotel. For many travelers who cover thousands of kilometers—often over 6000 km—seeking a relaxing, memorable stay with their loved ones, good service is just as important as a clean room or prime location.

Unfortunately, the service at this hotel falls well below acceptable standards—not even close to a 1-star experience. Guests should feel welcomed and supported, not frustrated or ignored. Our experience involved ongoing issues that were never properly acknowledged or addressed by the hotel staff.

During our client’s stay, there was an unannounced event happening at the property, which caused major inconvenience. No prior information was given, and when we raised the issue, there was a complete lack of accountability. I personally spoke to the hotel manager, Bhupinder, who assured me that the hotel’s General Manager would reach out to our client or at least respond via email.

Days have passed, follow-ups have been made, and yet—no call, no email, and now even Bhupinder has stopped responding entirely. This kind of disregard for guest concerns is extremely disappointing, especially for international travelers who rely heavily on a smooth and respectful experience.

Sadly, this careless attitude has left a very poor impression—not just on our client, but also on us as a travel service provider. It's clear that this hotel is relying on volume through booking platforms rather than building any kind of genuine guest loyalty or reputation.

I would strongly advise against offering or recommending this hotel, especially to overseas guests. This experience has been extremely disappointing, and until the hotel’s management takes responsibility and starts treating guests with respect, I cannot recommend it to anyone.

I still hope someone from the hotel’s senior team will step up and take this complaint seriously—but so far, the silence...

   Read more
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Posts

Prashant KPrashant K
Hotel Lakend, Udaipur: A Detailed Review About Hotel Lakend: (As mentioned on hotel website) Hotel Lakend, part of the Alka Group of Hotels, is a 5-star deluxe property located on the shore of Fatehsagar Lake in Udaipur. It caters to both domestic and international guests, offering luxurious accommodations and excellent services. The hotel is designed for various events, including royal weddings, conferences, and reunions, ensuring a valuable experience in all aspects of hospitality. Website: https://www.lakend.co.in/ Distance from Airport: Hotel Lakend is approximately 24 kilometers from Maharana Pratap Airport, a journey that takes about 45-50 minutes by private cab or OLA, both of which are readily available at the airport. Hospitality: Upon arrival, guests receive a warm welcome from the hotel staff, who guide them to the reception for check-in. The reception staff verify bookings, hand over room access cards, and ensure guests provide mandatory ID proof for check-in. Guests are then escorted to their rooms, where they receive a briefing on the room and hotel facilities. Luggage is transported to the room by the concierge. Rooms: Lake Facing Rooms: Offer a beautiful view of Lake Fatehsagar from the balcony. City Facing Rooms: Larger rooms as the balcony space is included within the room. Housekeeping: Housekeeping staff clean the rooms and washrooms every morning, change bed sheets and pillow covers, and replenish consumables and the toilet kit. They are professional and reliable, ensuring personal belongings are undisturbed. Room Service: Food and beverages can be ordered from the restaurant on a chargeable basis. Laundry service is available, with a rate card provided in the room. In-house laundry ensures clothes are cleaned, dried, ironed, and returned within 10-12 hours. Other Facilities: Banquet Halls and Conference rooms with AV facilities. Common washrooms, guest seating area, concierge, and travel desk. Spa, gymnasium, and lake-facing swimming pool. Multiple lawns for events and weddings, bar deck, and seating area on the lawn. Open parking. Lawns, Bar Deck, and Pool Area for Events: Hotel Lakend features four to five beautifully landscaped lawns, perfect for events and gatherings. The bar deck and pool area offer a picturesque setting for parties and receptions, with stunning views of Fatehsagar Lake. These spaces are ideal for both intimate and large-scale events, providing a blend of natural beauty and modern amenities. Events and Weddings: Suitable for large gatherings of 150-200 PAX. Total Number of Rooms: (As per the hotel layout, might vary) First Floor: 42 rooms (21 Lake Facing with balcony, 18 City Facing without balcony, and 3 Suites). Second Floor: 42 rooms (23 Lake Facing with balcony, 16 City Facing without balcony, and 3 Suites). Hotel Lakend offers a luxurious stay with comprehensive amenities and excellent hospitality, making it an ideal choice for travelers and event organizers. www.massivedynamiclab.com
Shashwat JhaShashwat Jha
The only redeeming quality of this property is its location. Beyond that, it is nothing short of a scam disguised as a luxury experience. Despite being marketed as one of Udaipur’s premier and most expensive 5-star hotels, the overall experience felt no better than a mediocre 2-star establishment. Let’s start with the breakfast — which was shockingly poor. The spread was one of the most disappointing I’ve ever seen in a hotel of this category. They offered the bare minimum: bread, jam, butter, omelette, idli-sambar, beans, and juice — nothing remotely close to the variety or quality expected from a so-called luxury hotel. The taste itself was substandard; even basic Indian breakfast staples were poorly made. There were no bread or cereal options, no live counters, no fresh selections, and the desserts seemed stale, almost as if they had been sitting there for weeks. Ordering from the menu was no better. Their so-called *signature* Gosht Biryani, priced at ₹1,100, was laughably tiny — the portion wouldn’t even satisfy a child. I genuinely felt cheated. The coffee they serve is nothing but an instant Nestlé sachet version, the kind you’d buy at a roadside stall, which says a lot about their standards. Service was painfully slow and indifferent. Something as simple as getting a water bottle took nearly 20 minutes. The staff seemed undertrained and unprofessional, reflecting a cost-cutting approach rather than genuine hospitality. The rooms were equally disappointing. Lighting was dim and inadequate, making the space feel gloomy. Balconies were dirty, littered with pigeon droppings, with no attempt at maintenance. The overall feel was unhygienic and far from luxurious. In short, this hotel survives only on its location and the fact that it lures unsuspecting foreign tourists into paying exorbitant rates for an experience that is nowhere near 5-star. Everything else — from food to service to cleanliness — screams mediocrity and mismanagement. THEY ARE JUST TRYING TO SCAM FOREIGNERS, DO NOT GET FOOLED EVEN IF YOU ARE RICH!
Azhar ShaikhAzhar Shaikh
I had an extremely disappointing stay at this hotel from December 22-25, 2024. From the moment I arrived, it was clear that this establishment was far from the quality it claims to offer. The check-in process was chaotic, with staff who appeared disorganized, clueless about procedures, and completely uninterested in helping guests. The service throughout my stay was appallingly slow—breakfast service, for instance, was consistently delayed. Despite breakfast starting at 7:30 AM, basic items like tea weren’t ready until 7:50 AM. To make matters worse, the staff displayed unprofessional behavior, including yelling at one another in public areas. Being asked for my room number repeatedly, as many as six or seven times during one meal, was both frustrating and indicative of their lack of coordination. Requests for basic amenities were either ignored or took hours to fulfill, showing a clear disregard for guest comfort. The most appalling experience, however, was being woken up at 11:50 PM by housekeeping staff ringing my doorbell—only to find out they had the wrong room. This level of incompetence is unacceptable. Wi-fi was horrible, I used my data for my stay which worked best. The state of the rooms, particularly the cleanliness of the washrooms, was a major letdown. The toilet bowl was leaking (as shown in the attached photo) and emitted an unpleasant smell. It was evident that the bathroom hadn’t been properly cleaned, with visible grime, stains, and even hair left behind from previous guests. The fixtures were outdated and in poor condition, far from what one would expect at a so-called five-star property. This hotel’s lack of cleanliness, unprofessional staff, and failure to address basic guest needs reflect a shocking lack of care and attention to detail. Despite marketing itself as a luxury hotel, it fails to deliver even the most basic standards of hospitality. I would not recommend this hotel to anyone seeking a comfortable or well-managed stay. It barely deserves even a 2 star.
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Hotel Lakend, Udaipur: A Detailed Review About Hotel Lakend: (As mentioned on hotel website) Hotel Lakend, part of the Alka Group of Hotels, is a 5-star deluxe property located on the shore of Fatehsagar Lake in Udaipur. It caters to both domestic and international guests, offering luxurious accommodations and excellent services. The hotel is designed for various events, including royal weddings, conferences, and reunions, ensuring a valuable experience in all aspects of hospitality. Website: https://www.lakend.co.in/ Distance from Airport: Hotel Lakend is approximately 24 kilometers from Maharana Pratap Airport, a journey that takes about 45-50 minutes by private cab or OLA, both of which are readily available at the airport. Hospitality: Upon arrival, guests receive a warm welcome from the hotel staff, who guide them to the reception for check-in. The reception staff verify bookings, hand over room access cards, and ensure guests provide mandatory ID proof for check-in. Guests are then escorted to their rooms, where they receive a briefing on the room and hotel facilities. Luggage is transported to the room by the concierge. Rooms: Lake Facing Rooms: Offer a beautiful view of Lake Fatehsagar from the balcony. City Facing Rooms: Larger rooms as the balcony space is included within the room. Housekeeping: Housekeeping staff clean the rooms and washrooms every morning, change bed sheets and pillow covers, and replenish consumables and the toilet kit. They are professional and reliable, ensuring personal belongings are undisturbed. Room Service: Food and beverages can be ordered from the restaurant on a chargeable basis. Laundry service is available, with a rate card provided in the room. In-house laundry ensures clothes are cleaned, dried, ironed, and returned within 10-12 hours. Other Facilities: Banquet Halls and Conference rooms with AV facilities. Common washrooms, guest seating area, concierge, and travel desk. Spa, gymnasium, and lake-facing swimming pool. Multiple lawns for events and weddings, bar deck, and seating area on the lawn. Open parking. Lawns, Bar Deck, and Pool Area for Events: Hotel Lakend features four to five beautifully landscaped lawns, perfect for events and gatherings. The bar deck and pool area offer a picturesque setting for parties and receptions, with stunning views of Fatehsagar Lake. These spaces are ideal for both intimate and large-scale events, providing a blend of natural beauty and modern amenities. Events and Weddings: Suitable for large gatherings of 150-200 PAX. Total Number of Rooms: (As per the hotel layout, might vary) First Floor: 42 rooms (21 Lake Facing with balcony, 18 City Facing without balcony, and 3 Suites). Second Floor: 42 rooms (23 Lake Facing with balcony, 16 City Facing without balcony, and 3 Suites). Hotel Lakend offers a luxurious stay with comprehensive amenities and excellent hospitality, making it an ideal choice for travelers and event organizers. www.massivedynamiclab.com
Prashant K

Prashant K

hotel
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Affordable Hotels in Rajasthan

Find a cozy hotel nearby and make it a full experience.

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The only redeeming quality of this property is its location. Beyond that, it is nothing short of a scam disguised as a luxury experience. Despite being marketed as one of Udaipur’s premier and most expensive 5-star hotels, the overall experience felt no better than a mediocre 2-star establishment. Let’s start with the breakfast — which was shockingly poor. The spread was one of the most disappointing I’ve ever seen in a hotel of this category. They offered the bare minimum: bread, jam, butter, omelette, idli-sambar, beans, and juice — nothing remotely close to the variety or quality expected from a so-called luxury hotel. The taste itself was substandard; even basic Indian breakfast staples were poorly made. There were no bread or cereal options, no live counters, no fresh selections, and the desserts seemed stale, almost as if they had been sitting there for weeks. Ordering from the menu was no better. Their so-called *signature* Gosht Biryani, priced at ₹1,100, was laughably tiny — the portion wouldn’t even satisfy a child. I genuinely felt cheated. The coffee they serve is nothing but an instant Nestlé sachet version, the kind you’d buy at a roadside stall, which says a lot about their standards. Service was painfully slow and indifferent. Something as simple as getting a water bottle took nearly 20 minutes. The staff seemed undertrained and unprofessional, reflecting a cost-cutting approach rather than genuine hospitality. The rooms were equally disappointing. Lighting was dim and inadequate, making the space feel gloomy. Balconies were dirty, littered with pigeon droppings, with no attempt at maintenance. The overall feel was unhygienic and far from luxurious. In short, this hotel survives only on its location and the fact that it lures unsuspecting foreign tourists into paying exorbitant rates for an experience that is nowhere near 5-star. Everything else — from food to service to cleanliness — screams mediocrity and mismanagement. THEY ARE JUST TRYING TO SCAM FOREIGNERS, DO NOT GET FOOLED EVEN IF YOU ARE RICH!
Shashwat Jha

Shashwat Jha

hotel
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I had an extremely disappointing stay at this hotel from December 22-25, 2024. From the moment I arrived, it was clear that this establishment was far from the quality it claims to offer. The check-in process was chaotic, with staff who appeared disorganized, clueless about procedures, and completely uninterested in helping guests. The service throughout my stay was appallingly slow—breakfast service, for instance, was consistently delayed. Despite breakfast starting at 7:30 AM, basic items like tea weren’t ready until 7:50 AM. To make matters worse, the staff displayed unprofessional behavior, including yelling at one another in public areas. Being asked for my room number repeatedly, as many as six or seven times during one meal, was both frustrating and indicative of their lack of coordination. Requests for basic amenities were either ignored or took hours to fulfill, showing a clear disregard for guest comfort. The most appalling experience, however, was being woken up at 11:50 PM by housekeeping staff ringing my doorbell—only to find out they had the wrong room. This level of incompetence is unacceptable. Wi-fi was horrible, I used my data for my stay which worked best. The state of the rooms, particularly the cleanliness of the washrooms, was a major letdown. The toilet bowl was leaking (as shown in the attached photo) and emitted an unpleasant smell. It was evident that the bathroom hadn’t been properly cleaned, with visible grime, stains, and even hair left behind from previous guests. The fixtures were outdated and in poor condition, far from what one would expect at a so-called five-star property. This hotel’s lack of cleanliness, unprofessional staff, and failure to address basic guest needs reflect a shocking lack of care and attention to detail. Despite marketing itself as a luxury hotel, it fails to deliver even the most basic standards of hospitality. I would not recommend this hotel to anyone seeking a comfortable or well-managed stay. It barely deserves even a 2 star.
Azhar Shaikh

Azhar Shaikh

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