YWCA International Guest House Chennai — Hotel in Zone 5 Royapuram

Rude,uncourteous and robbing attitude of staffs abd management of an international organization was shocking.|I booked for 10 days in the first week of May, for the dates,May 27th to June 5th, but I chkd in on 26th itself a standard AC room for 2 adults, at the time of direct phone call booking the tariff I was told was INR 2476, inclusive of GST and complimentary breakfast for 2...while checking in on May 26th, I was told by the female front desk incharge that 8 had to pay first for 2 days and then pay the rest in incriments for my 10 days stay,I wasasked to pay INR 2594 per day, when I asked why change she literally slapped a tariff card in front of my face.|I paid INR 5188,on 27th ,there was another manager to whom I paid for the next 4 days till May 31st, he charged INR w500 per day, I asked why the change he said something like its like that it will decrease after initial payment, but didn't give me any details. |On May 30th I said, to the same male front desk manager I will pay the balance 4 days till 5th,he said there will be a tariff change and he can help me to have a late check out if I pay on June 1st, when I asked what does he means by tariff change, he said some unclear technical margon about chk out chk in tining etc.|On June 1st, when I went to pay the female staff was there, she asked me to pay a balance of Rs 200 for the previous 6 days I asked her to show me the invoice and made her do a tariff calculation, that's when I was told the first day of stay all guests are charged INR 100 as club associations fee and rest of the days,INR2476, so I was akteady charged INR 214 excess, then she apologized and said since today on June 1st it will be considered a new check in ,,I had to pay for the breakfast INR 200 per head, I said I won't as I am going to continue my stay, then she reluctantly Saud ok pay for one person, I said NO , I don't want any adjustments for late check out, and I will pay right wlaway for the next 4 days.||Then came the shocker, she said rhe room tariff for 1 day now isINR 3900, I asked how cone they hiked 50% in one night and without information and also I hooked for 10 days when the tariff was 2476, the management refused to budge|In the end I refused to pay 3900 for June 1st and paid the old tariff a d checked out and was fortunate enough to find a better place with much better tariff nearby.||They don't keep enough water bottles,nor do they clean impeccably, no room service, breakfast is decent,property is good,for public transport but rooms are old and just...

We stayed for 4 days in October 2021 and we had 2 rooms - one double and one single. The double room meant two single beds in a room. The single room meant one queen size bed in a room. Our stay was comfortable and we liked it.

Pros: clean rooms and clean bathrooms. I mean really clean. there is ample private parking space for the guests. Its inside a campus so you don't have to search for parking outside. there's greenery maintained in the campus so one can go for a stroll outside without being faced with traffic and crowd of people. This is a big plus compared to hotels in the same range of tariff or even more. you'll get a newspaper every day morning to start your day if you enjoy reading it the rooms are cleaned daily and it keeps things well maintained giving you a fresh feeling every day I liked the daily complementary breakfast. It used to have boiled eggs/omelette, bread & butter, coffee & tea, fruits, and a southern or a north indian dish. since I stayed there for 4 days and took 2 rooms, I got a discount of 15% Sankar Nethralaya was approx 15 mins drive by auto rickshaw I used to wake up to birds chirping instead of my alarm clock. This was very pleasant, thanks to the trees surrounding the guest house:) you can have lunch and dinner at the guest house, with a limited, pre-decided menu (decided by the guest house). No ala carte.

Cons: the toilet seat cover in the single room #122 was an old one with too much stains on it. A small investment from the guest house can make a huge difference here in the perception of cleanliness. there's no restaurants at a "walkable" distance". By walkable I mean within 20-30 mins of walk. You can order food online on swiggy or other platforms...

A bit of a nightmarish experience at this place. I booked to stay at YWCA International Guest House for a 17 days. Before I left Australia, I confirmed and re-confirmed that my booking for an air conditioned double room was all good to go.

When I arrived to check in, I was told by the employee at the front office, that there were no double rooms available. Even when I insisted and reminded then that my booking had been confirmed for a double room, I was told that there were only single rooms available. I was then asked why I needed a double room, and if I was expecting someone else to join me in my room, which I was quite offended by. But since it was around 2 am, I did not have many other options. I checked into my room and immediately noticed that the floors were not very clean and the room itself smelled a bit funny. Since it was that late I decided to turn on the AC and sleep, but realised even the AC was giving out a disgustingly musky smell. The smell was so strong that I could only sleep for about 3 hrs that night.

I woke up and checked myself out that very next morning.

Another problem was trying to get my refund (10,000 Rs) returned to me, which took 3 weeks, even after multiple visits to enquire why it hadn't been returned.

Overall, this was my worst experience of staying anywhere overseas. I would advise overseas visitors, especially to...