There are many ups and downs with this hotel. The staff are very nice and attentive, the hotel is located close to the beach, shops and amenities. The room we had was on the first floor, the staff helped us with the luggage when we arrived and when we left. They tidy up the room twice a day and they provide one 500ml water bottle a day per person, plus instant coffee and breakfast tea. In the kitchen/dining/living area there is a hot plate to warm up food. The bedroom is very spacious with an extra large comfortable king size bed. I found the pillows to be very uncomfortable as they are very tall and couldn't use them to sleep. I slept without a pillow. The bathroom/shower are in the same room where the bed is with only a glass door as a barrier, no privacy whatsoever and all the toilet and shower smells are in the bedroom of course. One person had to leave the bedroom to give privacy to the other to use the toilet. Not pleasant at all and not practical during the night. The structure of the bedroom/bathroom is made completely out of glass windows and doors that don't provide any soundproofing and makes this room extremely noisy.Every small sound from outside is heard inside. There are a lot of birds and lizards around and they make noise all night long. There is live music played at the nearby restaurants until 11PM that can of course be heard. The staff start their motorcycles at 6AM and leave them running for 10-15 minutes and start again at 7AM. After 7AM we could hear the sound of the staff brooming around. If you are a light sleeper this place is...
Read moreMy wife & I had a most thorough enjoyable and relaxing six night stay at Puri Hiromi from March 28 to April 3.||Puri Hiromi is very well located, being an easy less than five minute walk to Sanur Beach, which in itself was a very welcome change from the maddening crowds we experienced in Legian and Ubud.||The residences are well maintained, clean, quiet, and comfortable.||Our breakfasts, delivered to our residence each and every morning, were exactly as we ordered, with a number of items to choose from each and every day.||The warm, welcoming, friendly, and helpful service provided to my wife & me by Lia, Irene, and many of their colleagues (we didn't get everyone's names, unfortunately) was an added bonus, and helped make our stay at Puri Hiromi even more special. Thank you to all from Margaret & me!||An added bonus was Puri Hiromi’s very close proximity to Brasserie Republique, where my wife & I dined seven times in total for lunches and dinners during our six night stay at Puri Hiromi. ||Brasserie Republique is one of the most outstanding, best, and consistent (quality, service, and “value for money”) restaurants we have ever dined in during our four trips to Bali, going...
Read moreThis place looks great in to pictures but is absolutely not great in person. The first room we were put in had about a 25% Wi-Fi service and was old and run down the cupboard doors were sagging and the room smelt of cigarette smoke. the next room we were put in had been renovated to some degree. The new room Wi-Fi was about 50% there was construction on both sides of the hotel. Outside of our room about 5mtr from our bedroom window the construction was completely not acceptable. 3 of the bedroom walls were narrow glass sliding doors that could not be closed completely as they were old and seized leaving gaps of up to 200mm in some sections which made sharing the room with lots and i mean lots of mosquitos we put up with it for 3 nights and left the Puri Hiromi. I don't understand why the are not mentioning the constructions on either site of the hotel as it...
Read more