Green Hill Boutique Hotel — Hotel in Flores

This hostel is perfect for a time to quieten down and recover from the hustle and heat of Labuan Bajo. It’s right on the Main Street so super easy to browse dive shops and tour packages. It’s attached to a restaurant that opens early so you can get your coffee fix and the staff there are also helpful. The standout of this place is just how clean and tidy the dorms are. Seriously the housekeeping is done by one or two guys only but it’s the cleanest hostel I’ve stayed in. The bathroom and toilets are always clean. The sink is tidy and never gross. They provide shampoo and soap in the rain shower bathroom. Though there are only two bathrooms and two toilets somehow it never feels crowded or dirty, I guess everyone here is respectful of the place. There are total of 12 guests in the hostel dorms. There’s a nice common table and benches for mingling and resting. You can also bring your own meals back to eat at the table comfortably. They provide water refill, cups and plates freely for your use. Also love that there is a strong ceiling fan to ventilate the whole common area. The dorm rooms are also tidy, comfy and felt like home. Certainly a good place to recharge and rest quietly. The room had some good points like a covered mini trash bin, and also a standing lamp with soft light. The lockers were big. The only suggestion I can give is to install some hooks to hang clothes inside each bunk bed. Can also provide two or three more clothes rack outdoors to hang clothes to dry. They provided one and that was nice. Love the outdoor sofa space which they cleaned , dusted and sunned everyday. I saw the staff use a power jet pressure washer to wash the floor outdoors - no wonder it always felt so clean. I felt no sand at all and my feet were clean all the time indoors. That made a big part making it feel like home. No lizard droppings around. One suggestion also is to have some sort of mosquito repellent machine or light installed outside to ward off mosquitos from entering. And perhaps also a first aid box at the common area where one can help oneself to mosquito repellent. Putting a bathroom mat at the bathroom would be good too. The staff at reception is also very friendly and professional. Helpful and always open to help. Polite and well trained. No arrogance unlike at some hostels. I really had a good restful time here. In fact, it’s a place I would be willing to return again to get rest. Home...

If I had reviewed this place on my experience after check but before dinner, it would have gotten a much higher score. Having spent the night in Room 10, I think I'm being very generous.

1. The purpose of curtains is a)to ensure privacy and b) to keep light out so one can sleep. Our curtains failed in both regards. I'm a light sleeper so I accept that many will disagree about there being too much light but at 7am, it was as bright inside as outside (second pic). I don't think anyone could disagree that at night, nobody should be able to see me changing clothes or reading in bed inside my room. The picture below is not as clear as it was to the eye! Certainly the manager didn't disagree. He didn't take any action however and that is the point of service. The staff was all very friendly but when there was a serious issue we all agreed on, they did nothing.
2. At 8am, there was the sound of someone walking on our roof. It was very very loud and woke up my wife who is not a light sleeper at all. We figured out later that they were drying laundry on the roof of our room. While the hotel is aesthetically pleasing and the staff are very friendly and smiling, they need to improve a lot. Credit where it's due: the bed was comfortable, the shower had great pressure

RESPONSE TO HOTELS RESPONSE The manager certainly DID NOT offer to change the curtains at the time of my complaint (around 1030pm) Instead he asked for copies of the picture I had taken to share with someone, I can only assume his superior. In fact, he told me that the issue had arisen before and they had addressed it by adding, for some absurd reason, a second sheer curtain. Your response is consistent with other guests accusations of lying, your refusal to take responsibility for an idiotic decorating decision and to offer real solutions. But even if he had suggested sourcing proper curtains at 1030pm, did he expect me to be happy to have his staff come into my room at that time of night to do projects? Your response has earned one less star and an irate customer. For future reference, since you clearly don't understand service, an appropriate response would have been to offer us a partial refund, or perhaps a free drink, or a free meal in your overpriced restaurant, and a simple apology rather than an accusation that I turned down a solution that your manager...

1️⃣ Green Hill Boutique Hotel is a great base for exploring Komodo National Park. The quiet surroundings create a peaceful retreat after a long day of island hopping.

2️⃣ Rooms & Comfort 🏡 The rooms are spacious, clean, and designed with natural aesthetics—wooden interiors give a rustic, cozy feel. I love the smell. Some rooms come with a private balcony, ideal for enjoying the morning breeze. However, due to its hillside location, there are lots of stairs to climb, which might not be ideal for those with mobility issues.

3️⃣ Dining & Services 🍽️ The hotel features an in-house restaurant serving a mix of local and international dishes. Breakfast is simple but satisfying, often featuring fresh tropical fruits. The staff are friendly and helpful, assisting with tour bookings, transport, and recommendations.

4️⃣ Pros & Cons ✅ Stunning harbour views ✅ Good location – close to restaurants & tour operators ✅ Spacious & clean rooms ✅ Helpful staff & tour services ❌ Many stairs – not suitable for everyone ❌ No swimming pool

5️⃣ Final Thoughts 🌅 If you're looking for a cozy and affordable stay in Labuan Bajo without breaking the bank, Green Hill Boutique Hotel is a great choice. But be prepared for a bit of a workout with the stairs! Would recommend it for solo travellers and couples looking for a peaceful retreat with easy access to...