I recently had the pleasure of staying at the Novotel Bali Ngurah Rai Airport, and I must say it was an exceptional experience from start to finish. As a frequent traveler, I value convenience, comfort, and attentive service, and this hotel exceeded my expectations on all fronts.
First and foremost, the location of the hotel couldn't be more convenient for travelers. Situated right next to Ngurah Rai International Airport, it offers the perfect respite for those arriving or departing from Bali. The proximity to the airport is a major advantage, especially for early morning or late-night flights, as it eliminates the stress of commuting through traffic.
Upon entering the hotel, I was greeted with warm smiles and a welcoming atmosphere. The lobby area is spacious, beautifully designed, and exudes a sense of tranquility amidst the busy airport environment. The check-in process was seamless, with the staff being efficient, professional, and friendly.
The room I stayed in was modern, comfortable, and thoughtfully appointed. The bed was incredibly comfortable, ensuring a restful night's sleep after a long journey. The amenities provided were of high quality, and the room had all the necessary features including a flat-screen TV, a well-stocked minibar, and a spacious bathroom with a refreshing rain shower.
One highlight of my stay was the dining experience at the hotel's restaurant. The breakfast buffet offered an extensive selection of both local and international cuisines, catering to a variety of tastes. The food was fresh, flavorful, and expertly prepared. The staff at the restaurant were attentive and went out of their way to accommodate any dietary preferences or special requests.
The hotel's facilities were impressive as well. The swimming pool area was a serene oasis, perfect for unwinding and soaking up the sun. Additionally, the fitness center was well-equipped, allowing guests to maintain their exercise routines while on the go.
What truly sets Novotel Bali Ngurah Rai Airport apart is the exceptional service provided by the staff. Every staff member I encountered was genuinely friendly, helpful, and eager to ensure a memorable stay. They were quick to assist with any inquiries or requests, and their attention to detail truly made a difference in creating a personalized experience.
In conclusion, my stay at Novotel Bali Ngurah Rai Airport was nothing short of outstanding. The combination of convenience, comfort, and exceptional service made it a perfect choice for both business and leisure travelers. Whether you're passing through Bali on a layover or looking for a convenient airport hotel, I highly recommend Novotel Bali Ngurah Rai Airport for an exceptional and...
Read moreThe hotel is an easy, short walk from the arrivals hall at Bali airport. I was approached at check in by Ifan Taufan, who greeted me warmly and checked me in, thanking me for my loyalty (I know, as they all do now) and noting my room request (high floor, runway view). He offered me a choice of ‘second best’ available immediately or his recommended ‘first choice’ if I was happy to wait a short while. I opted for ‘first choice’ and he then invited me to enjoy the club lounge and all its facilities while I waited for my room. He introduced me to his colleagues in the lounge and he and they all made me feel very welcome. I was delighted with my room. It was comfortable, clean, everything worked well (wifi, sockets, shower etc) and the view (of the runway) was exactly what I hoped for. Breakfast each day was delicious. A huge range of food & drink to satisfy every taste. Dinner was also good, whether buffet (some evenings) or à la carte. Pool and gym facilities were also good and all public areas were clean and well presented. Before I left, a huge Christmas display was set up in the reception area, with Santa Claus (well, 3 of them, in fact!), plus a sleigh and reindeers. The kids loved it! The only small criticism I might have is that the Christmas music became somewhat tedious after while. On the day of leaving, I was offered late checkout if I needed it, but left mid-morning. Ifan handled my check out, hoping I’d had a pleasant stay and wishing me well. Everything about my stay was perfect. All staff were extremely polite and helpful and showed warm familiarity and laughed and joked with me once they’d begun to recognise me. I can’t praise this hotel and its staff highly enough. Thank you to Ifan and his colleagues - they all do a wonderful job. I’ll...
Read moreMy recent stay at Novotel Bali Ngurah Rai Airport was a positive experience, marked by its convenient location, overall comfort, and the exceptionally helpful staff.
Well Located: Novotel Bali Ngurah Rai Airport's location proved to be a major advantage. Its proximity to the airport made it incredibly convenient for my travel plans. The ease of access allowed for a stress-free arrival and departure, enhancing the overall convenience of my stay.
All Over Stay Was Good: I found the overall stay at the hotel to be quite satisfying. The rooms were comfortable, well-maintained, and provided a relaxing atmosphere. The amenities and services offered by the hotel contributed to a positive overall impression, making it a suitable choice for both business and leisure travelers.
Helpful Staff: The staff at Novotel Bali Ngurah Rai Airport deserves special commendation for their helpful and attentive service. From the front desk to the housekeeping team, everyone was eager to assist and ensure a comfortable stay. Their friendly demeanor added a welcoming touch to the overall experience.
In conclusion, Novotel Bali Ngurah Rai Airport offers a well-located and comfortable stay, with a staff that goes the extra mile to make guests feel at home. I would recommend this hotel to travelers looking for convenience and a positive overall experience, particularly for those with flight-related...
Read more