Nefatari Exclusive Villas — Hotel in Pulau Bali

I do not know where to start. The photos on booking.com are outdated, this place looks much better in real life. This is honestly the best place to stay in Bali. The staff are the most kind and welcoming people who bend over backwards to make you feel at home.||We travelled with our baby and they were just AMAZING with her. Every morning there would be a staff member there to pick her up and they'd all take such good care of her. She would often go missing into the kitchen, we could hear laughter and she'd be returned with flowers in her hair and treats. The breakfast here is so delicious. Unlike other accommodations, they do not have strict rules on breakfast, you can eat as much as you like and they always ask if you want more. The Bali coffee is the best we've had. We loved the French toast, nasi Goreng, fruit platter, banana juice and omelette. They also serve you breakfast until 1pm. They also offer free afternoon tea with coffee/tea and banana fritters (which are divine).||One of the other great things about Nefatari is the unlimited free shuttle into and out of Ubud between 7am and 10pm. You just grab the whatsapp number and text them for pick up where you are.||One night we wanted to go out for dinner without bub, and Giru, one of the Nefatari ladies stayed back to look after her. Our baby already loved her from breakfast and she was great with her.||Ketut is a delight, he's great with our baby and organises everything for your stay. He remembers what you want in the morning and always has a chat. Putu,Kadek and Ari are also beautiful people, and once again great with our baby.||I asked if we could have a flower bath one night, the staff organised this, no problem.||The villa is clean, spacious, the pool is beautiful and the staff are always sneaking in a cleaning the room multiple times throughout the day. They have mosquito incense at night.||There is also a fantastic massage lady who comes to your villa. It's so easy to get a massage with a baby. And it's only $15 AUD.||We love Nefatari and make a point of visiting when we come to Bali. The staff really are fantastic and this is a great place for children. They even let my sister and her husband and kids visit, no problems.||THANK YOU...

Friends of ours suggested Nefatari as a wonderful place to unwind and relax away from the craziness of life....and they were spot on !|Our flight from Oz was delayed, meaning an after midnight arrival at Nefatari. We were warmly greeted by Made, provided a welcome drink and shown to our villa.....as soon as we walked through our courtyard entrance, we knew we were in a special place. A Beautifully constructed villa using local materials and built in Balinese style is completed with our own private swimming pool wrapping around two sides. A separate lounge and outdoor dining area complete what is a very thoughtful design tailored for outdoor relaxation.|Once inside the huge open plan bedroom with enormous 4 poster bed, we explored the outside shower , spa bath and amenities. Once again, wonderful use of local landscaping materials and plants made the bathroom its own little resort within a resort........just magic !|We filled up on delicious breakfast each day in the Dining area just above the kitchen. Staff were welcoming and were happy to learn about us and what our plans were, often providing suggestions/options for day trips etc.|Making use of the free shuttle into Ubud, we explored different areas every day, knowing that respite from the humidity and heat was waiting for us back at Nefatari.......the pool was just magic after a long day on the streets.|Our room was spotlessly cleaned every time we left the villa and bottled water always replenished in the minibar fridge.|A few nights we decided to eat in and were pleasantly surprised by the freshness and generous servings of the local favourites.|We stayed for 7 nights and could not fault Nefatari in any area.|Superb value for money, I would have no hesitation in recommending Mr Made's property (Nefatari) for travellers wanting an authentic Balinese experience in the Ubud area without the glitz and price tag of a commercial...

Don't get me wrong, in general this a 5 star place, but there are a few small things which together stopped me giving it that rating, details later. The Villa we had was very large with 1 air-conditioned bedroom which made the king size bed in the centre almost look small, especially with the high ceilings. There was a safe, cupboards, table and chairs as well as a very wide vanity table. The bathroom was semi-outdoors with part of the same roof covering the bedroom over the toilet and bath, with an open air shower, obviously there is a wall and doors between the bedroom and bathroom. The outdoor area was great with a private swimming pool, loungers, table and chairs as well as the fridge. The pool was never too cold, generally a couple of degrees colder than the air temperature so that it feels like you're cooling off. Staff were fantastic throughout, especially Ketut who was always happy to have a chat and remembered our preferences. Our room was cleaned anytime we were out for more than an hour, not by our request, they just like to make sure everything is perfect for you. Other useful things were the free shuttles to and from Ubud's town center as well as their advice and booking of any excursions you wanted to do. Now the minor things that added up; poor WiFi except in reception, the expensive duck at dinner isn't nice (the rest of the food we tried was great), our front door scraped on the floor everytime we opened and shut it, some of the fittings like the taps were not installed perfectly so shook about and the swimming pool had some cracked/missing tiles. As I said, those things are minor and we will definitely be staying there again and it looked a hell of a lot better than a lot of the other places we saw when...