Jolly Charme Suite — Hotel in Messina

The staff in this very sweet small hotel were so courteous, patient, understanding, kind and attentive. To put it simply, glorious.

If you're looking for a quiet, pretty and clean room while staying a few nights in Messina, look no further. This place is very well situated in walking distance of everything to see and do in Messina.

The view from the room my girlfriend and I stayed in was wonderful. We were facing directly opposite the beautiful harbour entrance with it's great statue and mountains behind.

The entrance to the building of the hotel was a little complicated for our tired, travelling brains, but the staff helpfully let us in and explained exactly how to work the door with the correct code. We missed it because the label on door entrance button that we saw said "enter the code on the left" but what we didn't realise was this message meant the code machine on the left of the door, which would have made more sense to write "this is the right-hand side of the doorframe, enter the code on the buttons on the code machine behind you, the left-hand side of the door frame." We could have easily figured this out, if we had simply turned around and seen the other code machine to put our pin number in 🙈

Breakfast was good, and the staff again were very attentive and always made sure we had everything.

I would have liked more gluten free options for the breakfast, as the area has many, many gluten free options and even a whole supermarket dedicated to gluten free goods, I would have like something fresh. Instead, it was packaged gluten free food, not always the best. But my girlfriend had the usual food and said it was good. We were also cooked fresh omelettes 👍these were superb.

Due to the building there is no balcony, but this place is fully air conditioned and comfortable, with big windows if you wish to lean out, it's possible due to the large windowsill on the outside to rest your elbows.

All things considered, we happily leave positive reviews here on Google and booking.com and wish this place continued success.

Thank you,...

We had a great stay. We are visiting from the USA and are booking hotels as we go, not ahead of time. We found this hotel around 6-7 PM and rang from the keypad on site. We were instructed to communicate from WhatsApp and everything from there went smoothly and quickly (as there wasn’t a host on site at that time). Everything was electronic including the keypad entry. The room was adorable and had the most comfortable bed and pillows we had yet encountered in 2 weeks of touring Italy. We had an issue with the temperature of our room but immediately received remote help. The sunshades were appreciated as they blacked out the room to allow for sleeping in. The shower was huge and had a hand held attachment and also a rainfall shower head. This was the first hotel we encountered that offered conditioner, they also provided disposable slippers. The blow dryer wasn’t the hottest but it still worked (and probably better for your hair). And we absolutely LOVED the young woman that greeted us in the morning and provided us coffee at the provided breakfast. She was so kind and thanked us for our stay and answered any questions we had even if they weren’t related to our stay. We wouldn’t have booked a 2nd night here if we had the time to stay longer. If we return to Messina we will book here. 10/10! Also there is a fantastic sushi place literally right next door. Check them out, the food was flavorful and the...

Love the “Jolly Charme Suites” of Messina, Sicily. The hotel is brand new, and everything is perfect. The Bedroom is spacious and well appointed, a desk to work, very comfortable bed, and state of the art electronic door access and room controls. As a boutique you usually get smaller rooms but ours was generous and the bathroom a real standout pleasure with proper shower, bidet and lovely fresh sets of towels. Breakfast is close to the reception on the 2nd floor and is well catered and a real designer appointed place to relax and start the day. We were very pleased to leave the car and enjoy the short walk to all the famous city sites like the Duomo and the old city. We met the host and his wife Salvatore & Sabrina, at check-in and they were gracious and helpful. So nice to feel like family, nothing was a problem. Absolutely recommend this accommodation to anyone visiting Messina and wanting a very clean, modern and comfortable place close to everything (at a reasonable price too). Parking was easy too, we could park right outside and with scratch tickets (5 euro pre day). You won’t be disappointed with a stay at Jolly Charm, we would...