A very nice hotel with a very decent lounge area for guests, which is comfortable. Centrally located for all the major Tuscan highlights and in a quietish area. Rooms cleaned every day and towels changed, the maids do a great job. ||Staff are fantastic, they really looked after our group from Newmarket Holidays. Special thanks to Ylenia, Loulay (I hope I have that right) and Erica. You were all such lovely people.||Food was a bit hit and miss, I was surprised that the main courses weren't more influenced by Italian cuisine. There were pasta dishes (anti pasta mainly) but we did feel that the main courses were a bit bland and needed some lifting. ||I've seen some comments on Tripadvisor about how good the breakfasts were and I'm not sure what some people saw as being so good. There were the usual yoghurt, fruit (but not much choice), fresh croissants etc but the only hot offerings on a daily basis were scrambled egg and bacon. No variation, same thing each day.||In my opinion breakfast was poor and needs some thought, it wouldn't take much. And the location of the central table for guests to use at mealtimes is in entirely the wrong place. we had people banging into chairs on our table when they were helping themselves from the small buffet. This table needs to be relocated to the outer wall at the end of the room, next to the breakfast bar.||The last point was the aircon which doesn't come on until 1st June. This is ridiculous as the bedrooms were very hot and sleeping with the windows open makes it too noisy. Please consider changing this and making it temperature dependent and not date dependent as it makes no sense. All of our party (19 I think) had trouble sleeping due to the heat. You really could do this better.||All that said I would recommend this hotel but bear these...
Read moreEarlier this month we travelled with Newmarket Holidays where we stayed for a week in the Hotel Adua. We had a twin room with balcony which we paid extra for. In general we thought the hotel was excellent. The staff, in particular the restaurant staff where fantastic. Very friendly and helpful.||The room was not huge but was big enough for two people. The bathroom was also a good size. The beds were very comfortable. The small negatives for me were: 1. The room decoration and furniture was basic and not in line with what you see downstairs. The bed pretended to be a 4 poster but it only had a wooden frame and the beds were twins not double, 2. There was no kettle to make tea or coffee..i dont think its usual in Italy to have them but us Brits need it and 3. We could not really use the balcony. It was small and only had 2 plastic chairs. There was no table and if you sat out you couldnt see much.||The breakfast choice was reasonable and spread round the room so the queues didnt build up too much. Evening meal, we had 4/5 courses with a choice of starters and main courses. Some of the food I found quite bland and needed seasoning. The main course you normally had choice of meat or fish. There was no potatoes offered each night, we only had them on 2 nights.||Only other comment i would make is that it was a bit of shambles when we arrived. The coach could not come down the street but it was only a short walk. The hotel send up a luggage trolley but we spent so much time waiting around we just took our own.||We would stay at the same hotel again, as the negatives were only small really. And the staff...
Read moreThe location of this hotel is perfect for all that Montecatini has to offer. Down stairs the reception and bar area are up to date and boutique style. The twin room shard by my friend and I was dated and small but perfectly adequate with a narrow bathroom but perfectly adequate shower. Cleaning was of a high standard and the cleaners were very friendly. We were staying as part of a Newmarket Travel holiday and the food served to us seemed to be different to that which other guests were enjoying. It wasn't the best. Dinners were repetitive and bland. Breakfast however was super great range of continental produce to choose from. The staff were probably the best thing about the hotel, welcoming, smiling, friendly, helpful, polite and engaging and Yelena with her smiling face and desire to ensure you enjoyed everything was outstanding, she is a real asset to the hotel. We didn't use the spa or swimming pool largely we were too busy but second until we arrived we had no idea that one needed to hire flip flops, robe and swim cap and to be frank the prices were a little high. Our Newmarket Rep Ana was fantastic you couldn't fault her on anyway. I'd stay at the hotel again, the staff and it's location make up for any small areas that could be improved. So I feel confident in...
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