Hotel Yuraku Kyoyasaka — Hotel in Kyoto

We stayed 3 nights at DoubleB room on 3rd floor. ||Room:|Much larger than we thought. Luggage area with dressers, separate toilet with sink by the entry room, huge king size bed and love sofa next to the bed. Bathroom is very luxurious and tons of amenities (face mask, facial toner, hair band, cotton but NO shower cap-beware). Separate large tub with natural stone was deep and large enough for 2 ppl, separate handheld shower and rain shower with treetop views from win and large. |almost feel like outdoor bath. Room was unexpectedly nice and large. ||Breakfast:|Amazing kaiseki breakfast and this was unexpected with all fresh cooked rice, fish, eggs, and nabe. ||Lounge area:|Free coffee/teas throughout the day and free wine/whiskey from 5-7pm. Very good tea selections (Hojicha, Green tea, Camomille tea, Orange tea, Earl Grey) and several kind of juice available, which was unexpected too.||Staff: |Check in was at the lounge individually while you are sitting in the lounge area. Hotel lady gave us wet towels and welcome tea and sweets, very nice touch. Staff was very personable and kind, very personable. ||Location:|Steps to Kodaiji and it's around the corner of Nene road which leads to Kiyomizu. Steps to Yasaka Jinjya and Shijo, amazing location. I got the great rates (I reserved 3 months before hotel opened in 12/2022) : I will be afraid rates will go much higher when I return. |This hotel should be ranked top #1 in the area soon. ||This location is amazing for people who is coming with car (has parking), or people who'd enjoy serene walking in the mountain side of Kyoto. It'll takes about 13 min to Shijo/Gion area where buses and subway station are located. It contains some hills so I would not recommended for people who is not good with walking. ||We loved this hotel and walked around this beautiful Gion/Kiyomizu area, hoping to come...

The hotel is beautiful. The room is spacious. The location is great. There was just something that spoiled the entire experience. My room was booked with breakfast.

Upon check in, the staff handed over the hotel information which mentioned the breakfast need to be "reserved" so I can have it the next day. This point was not explained during check in, I found out only when reading the flyer.

I then went to make the booking at 5 PM for the next day breakfast, which they said was too late so I won't be able to have it. The last time to book for breakfast was 3 PM.

No one ever mentioned this. Not once. And what's the logic? The breakfast was paid when booking the room. So why the need to book it in advance for something that's already paid? And what if you check in after 5 PM, what then?

Also, during check out, they slapped accommodation tax in the bill and demanded me to pay. This was also never mentioned during check in. They didn't even bother to explain what I need to pay for.

I understand some hotels will have resort fee or tourism fee or whatever additional fee, but the issue is when it wasn't communicated transparently so it felt like a rip off.

FYI, the Onsen is facing directly to a cemetery. You might wanna know...

This place blew our mind. We were not expecting this level of service and comfort at this location since it was fairly new, but this place exceeded our expectation in every way. Get the breakfast, it was probably one of our highlights of our entire trip! The ingredients were fresh, clean, high quality and incredibly delicious! The breakfast service was also very nice. The menu changes every day and we loved every set they gave us. They have yamatos for us to wear throughout the property which was a great plus. The rooms were immaculate and the hot tub was perfect after a long day of walking on our feet! The rooms are also very spacious, much more spacious than the typical Japanese hotel room. They also helped us ship our luggage to our next hotel in Tokyo and it was a very easy process (just give them a heads up ahead of time). Also, the location of this hotel is PERFECT. It’s walking distance to many destinations in Gion/Kiyomizu yet located right off the main roads and destinations where you’ll be tucked away in a peaceful and quiet area. We will definitely be coming back again and would recommend this hotel to anyone. We cannot wait to...