Mitsui Garden Hotel Kyoto Sanjo Premier — Hotel in Kyoto

My recent stay at Mitsui Garden Hotel Kyoto Sanjo Premier was nothing short of extraordinary. This hotel perfectly blends traditional Kyoto elegance with modern comforts, making it a standout choice for travelers.From the warm welcome at check-in to the exceptional service throughout my stay, the staff went above and beyond to ensure I felt cared for. Their attention to detail and genuine hospitality made all the difference.The room was thoughtfully designed, showcasing Kyoto-inspired decor that created a peaceful and relaxing atmosphere. Everything was spotless, and all amenities were perfectly curated to enhance the stay.One of the most memorable highlights was the complimentary private bath experience the hotel graciously offered. It was such a serene retreat—an intimate, relaxing space where I could unwind in absolute privacy. This thoughtful gesture truly elevated my experience and made my stay all the more special.The hotel’s location is ideal, providing easy access to iconic attractions such as Nishiki Market and Gion, while still being tucked away in a tranquil area. It’s the perfect balance of convenience and peace.The public onsen facilities were equally impressive—meticulously clean and beautifully designed. It was the perfect way to relax after a day of exploring Kyoto.In conclusion, 三井花園酒店 京都三条 Premier exceeded all my expectations. The impeccable service, beautiful design, and special touches like the private bath made this one of my most enjoyable stays. I will definitely return and recommend this hotel to anyone visiting Kyoto.Thank you for an...

Extremely Disappointing Stay – Poor Service Overshadows Good FacilitiesI chose this newly opened property expecting high standards in both facilities and design. Unfortunately, the experience fell far short. While the building and décor are impressive, the service is on par with a hostel — not a hotel. From my prior stay at Mitsui in Fukuoka Gion, I was already aware of their indifference toward Trip.com customers, but this property managed to set an even lower standard.In my room, one of the two bedside headboard outlets was defective. My phone began charging normally before I went to bed, but due to faulty contact, it stopped overnight. I woke up to find my battery at just 28%. When I reported this to the front desk in the afternoon, there was no apology, no maintenance check, and no sense of accountability — only the dismissive remark, “So what can I do?” I requested an apology and asked that the matter be escalated to a manager. The next morning at checkout, it became clear that my request had never been passed on.This property enjoys a prime location and has been fitted with facilities above the usual Mitsui standard, but it operates with no service mindset whatsoever. Only after I stated I would leave a one-star review on Trip.com did I receive an apology — far too late to change the impression.In my opinion, this hotel will only meet the expectations of guests who receive extra courtesy as Westerners and are willing to pay a premium for it. For others, the experience is likely to be...

The Mitsui hotel experience begins soon after exiting the Kyoto train station. We were able to drop off our luggage at the Mitsui hotel 2 blocks away from the station (although a little difficult to locate without any good exterior signage) & have our bags transported for a small fee. That freed us to sightsee and explore the city unencumbered until it was time to check in Check in was fine, although not quite as gracious or seamless as some other hotels. The room was huge (by Japanese standards: king bed and plenty of room, including a desk and table/sitting area. Everything was well appointed. The only downside was that we had a first floor room facing a brick wall. Breakfast offers a reasonable sized buffet plus a choice of cooked entree.||||The public bath was large and nicely designed. It was a wonderful treat to take a nice soak after a long day of sightseeing. Also appreciated the laundry facilities. You could monitor both the bath occupancy & laundry usage from the room tv; super helpful.||||Loved the location: 2 blocks away from subway stop, 10-15 minute walk to Gion, 5 minutes to NIshiki fish market, and across the street from the Cultural Museum. The neighborhood is fantastic, full of upmarket shops and restaurants, but within walking distance of the busier...