It is a very nice hotel, with very nice staff.
The only things that bothered me: The pillows were not comfortable. The step to (and from) the bathroom is pretty high. And there is an open space under the door which makes the room very noisy, if there are people in the hallway (like other guests or staff).
On the other hand there are also some positive points of course.: They have in-house laundromats, so you can wash your clothes yourself. There are multiple vending machines to get drinks from If you buy a breakfast ticket, there is a nice all-you-can-eat breakfast with different types of food. When you switch from hotels, you can ask to let your suitcases be sent forward (for a price), so you don't have to take them with you on the train/subway (for this you have to ask the...
Read moreI had a great experience here! The whole property was comfortable and clean. The bed was comfortable. The front desk staff helped me with all my questions. They stood quietly at attention 24 hours a day, ready to help. The breakfast (not included) was a very large buffet of western and Japanese food, with a good self-service espresso machine for coffee. There are umbrellas at the front desk for you to use, so you can leave yours at home. The laundry machine works well (washer and dryer in one for ¥400,) just remember to do small loads. Picture cards with examples of clothing help you avoid overloading the machines. The free wifi worked very well. Most of all, I enjoyed the good price of the Urban...
Read moreThis hotel room is really really small for two person. We can't even walking pass each other without one of us has to make room for it. The breakfast is good, and the location is closer to Fushimi inari taisha Shrine and train station. It is about 15 to 20 minutes walk. Oh one bad thing about the washing and drying machine. It took forever to dry the clothes, even with just two piece of clothes. First I was trying to dry maybe 30 piece of clothes, and after going back and back again to put more coin and time to dry. I started at 9 PM and after midnight they still not dry. I ended up went down to front desk to complain and they offer to dry to clothes for me and delivery to our room on the...
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