Jozankei Tsuruga Resort Spa MORI no UTA — Hotel in Sapporo

We booked a stay in Jozankei Onsen as it was the closest area of accommodation to Sapporo Kokusai Ski Resort which we had planned to spend a few days skiing in. Our 3 night stay at Jozankei Tsuruga Resort was very pleasant and we particularly enjoyed:||1. The Food|Our room plan came with breakfast and dinner, and the buffet didn't disappoint. There was a generous spread of both Japanese and International cuisine and the food was fresh and tasty. The breakfast buffet was sumptuous and we didn't need lunch on the hill at all. For guests staying more than 2 nights we were offered specially cooked dishes at dinner (apart from the standard buffet) which we appreciated. The small lobby bar was also delightful, offering good quality Japanese whisky and beer which we enjoyed while listening to a live performance by a Harpist in the lobby area.||2. The Onsen|While we have visited more impressive outdoor onsens, the Jozankei Tsuruga onsen was very enjoyable. We were lucky to have been blessed with strong snowfall during our stay which enhanced the beauty of soaking outdoors in their uncovered onsen. There is also a smaller covered area for those who don't wish to be snowed on. Given the large size of the onsen facilities we didn't feel crowded in even during peak hours. It was clean and tidy.||3. The Room|Our room was well appointed and spacious, and we were pleasantly surprised that there was ample space to open our luggage and move around freely. Since we were staying only a short period of time we didn't require cleaning, however, we were still able to access clean towels, utensils and room wear which were placed in a box outside our room daily. ||4. Pillow Service|The resort also has a pillow service offering guests a variety of sizes, material and fillings to choose from. It was a welcome relief for me as I prefer harder pillows and needless to say I enjoyed good quality sleep throughout our stay.||When we first arrived at the resort there was no one available to help with our luggage from the car. Perhaps it was the off-peak timing of our arrival but thankfully there was a luggage cart available to use. We checked in directly at reception but there are also self-serviced kiosks to use when it gets crowded. On the whole, we found staff friendly and helpful with some who could speak good English as well as a dedicated Mandarin-speaking staff.||Note though that there is no ski locker available even though it is curiously indicated on the floor plan inside the lift. It wasn't an issue for us as we could leave our skis and board in our rental car, and use a dedicated shoe locker to store our boots located by the lift lobby of our floor.||Jozankei Tsuruga Resort is conveniently located and just a 35 min drive to Sapporo Kokusai Ski Resort. Lawsons and Family Mart are also within walking distance of the resort. That said, the in-house "convenience store" was amply stocked with food and drinks which were not terribly overpriced to...

We booked a stay in Jozankei Onsen as it was the closest area of accommodation to Sapporo Kokusai Ski Resort which we had planned to spend a few days skiing in. Our 3 night stay at Jozankei Tsuruga Resort was very pleasant and we particularly enjoyed:||1. The Food|Our room plan came with breakfast and dinner, and the buffet didn't disappoint. There was a generous spread of both Japanese and International cuisine and the food was fresh and tasty. The breakfast buffet was sumptuous and we didn't need lunch on the hill at all. For guests staying more than 2 nights we were offered specially cooked dishes at dinner (apart from the standard buffet) which we appreciated. The small lobby bar was also delightful, offering good quality Japanese whisky and beer which we enjoyed while listening to a live performance by a Harpist in the lobby area.||2. The Onsen|While we have visited more impressive outdoor onsens, the Jozankei Tsuruga onsen was very enjoyable. We were lucky to have been blessed with strong snowfall during our stay which enhanced the beauty of soaking outdoors in their uncovered onsen. There is also a smaller covered area for those who don't wish to be snowed on. Given the large size of the onsen facilities we didn't feel crowded in even during peak hours. It was clean and tidy.||3. The Room|Our room was well appointed and spacious, and we were pleasantly surprised that there was ample space to open our luggage and move around freely. Since we were staying only a short period of time we didn't require cleaning, however, we were still able to access clean towels, utensils and room wear which were placed in a box outside our room daily. ||4. Pillow Service|The resort also has a pillow service offering guests a variety of sizes, material and fillings to choose from. It was a welcome relief for me as I prefer harder pillows and needless to say I enjoyed good quality sleep throughout our stay.||When we first arrived at the resort there was no one available to help with our luggage from the car. Perhaps it was the off-peak timing of our arrival but thankfully there was a luggage cart available to use. We checked in directly at reception but there are also self-serviced kiosks to use when it gets crowded. On the whole, we found staff friendly and helpful with some who could speak good English as well as a dedicated Mandarin-speaking staff.||Note though that there is no ski locker available even though it is curiously indicated on the floor plan inside the lift. It wasn't an issue for us as we could leave our skis and board in our rental car, and use a dedicated shoe locker to store our boots located by the lift lobby of our floor.||Jozankei Tsuruga Resort is conveniently located and just a 35 min drive to Sapporo Kokusai Ski Resort. Lawsons and Family Mart are also within walking distance of the resort. That said, the in-house "convenience store" was amply stocked with food and drinks which were not terribly overpriced to...

This is a beautiful establishment which is exclude a calming warm ambience. We just spent 2 nights 28 Nov-30 Nov at Mori no uta. This is my family’s 2nd visit after our stay last year. This is a quality hotel with that special Japanese hospitality. When I emailed in advance about booking the free hotel shuttle incoming from Mamokanai Station, they enquired about helping me reserve transport for my departure. I emailed back to inform them I will be taking the public local Donan bus to my next stop. I did not think much about it but when I checked in the Front desk lady brought this up, had prepared and shared Donan timing, direction and rates with me. She offered to make reservation with the local bus for me, and the next day came back with handwritten instructions for me to pass to the Donan bus driver. The care and hospitality went on. It snowed quite a bit and I was worried how my family is going to make a walk about 100 m down a slippery icy slop, to the main road bus stop. The same front desk lady did my checkout, and told me without my asking, that she will arrange to “walk” me down to the bus stop as the snow is heavy. I realised later, about 3 hotel staff, help load our luggage into a van, and drove us 100 m to the bus stop.This is the kind of care Mori offered on my last and current visit. The food tasted great, good quality. the view from the restaurant looked out to a beautiful forest snow scene (enchantingly illuminated). The complimentary mashmellow in the hotel lobby kept my 10yo and 12 yo engaged for 2 hours while my wife and I enjoy the lounge harp concert( again with beautiful snowing backdrop). Onsen was good, big indoor pools, also with 2 or 3 outdoor poolsand overall we had another great relaxing stay. Did a poll and my family unanimously agreed again...we will...