Hotel Sirius — Hotel in Pristina

Context: I went with another person at the beginning of the quarantine in the city, in mid-March 2020. There was not much movement in the hotel. We had booked 3 nights, but at the end of the first day we were told that the hotel would close in two days, due to quarantine, and we could not stay a third night. But they were impressed to get an Airbnb if we so wished. The amount charged was 80 € per night for two people.

Strengths Efficient and effective check-in. Full guidance available. The breakfast was excellent, you can eat at the request of the person in charge of the room, who was extremely attentive and concerned with us. The same concern occurred when I went to the reception on the second night to ask for guidance on how I could have the cold air. We were promptly relocated just to sleep in a more spacious and therefore colder room. We can leave our things in the room and just go to sleep in the other, in the same hall.

Weaknesses: The air conditioning is connected to a central, it cannot be adjusted from inside the room, it must be connected to the reception whenever you want to change. The fact that the air conditioner is connected to a plant prevents, for example, adjusting the air for cold / winter, so if it is winter you will not be able to have a cold air. The city is very polluted in winter, as coal is burned in the houses and you cannot open the window at night as the strong smell of coal invades the room. There was some dirt on the corners of the carpets, and a loose tape on the baseboard, but nothing to impede comfort. When we questioned the reception over the air, the orientation they initially gave us was to open the window, however we warned of the bad smell and were told to open the door, but this way we would lose privacy, but we tried. The solution was only resolved when one of us went down to the reception.

Conclusion. It is a hotel to turn to, the staff are extremely helpful, the vast majority of things work well and when it does not work the staff give a way to maintain the comfort...

Stellar Stay, Exceptional Hospitality! ⭐🏨😊

My stay at Hotel Sirius was nothing short of exceptional. From the moment I stepped into the elegant lobby, I was greeted with a warm smile and a genuine sense of hospitality. The staff went above and beyond to ensure every aspect of my stay was perfect.

The rooms were comfortable and tastefully decorated, offering a relaxing retreat after a day of exploring the city. The attention to detail and thoughtful amenities made me feel pampered and cared for.

One of the highlights of my stay was the delicious breakfast spread served at the hotel's restaurant. The variety of options, from freshly baked pastries to hearty omelets, catered to every taste, and the service was impeccable.

The location of Hotel Sirius was ideal, with easy access to the city's main attractions and public transportation. I appreciated the concierge's helpful recommendations and assistance in planning my daily itinerary.

Throughout my stay, the staff's genuine warmth and professionalism made me feel like a valued guest. Their dedication to creating a memorable experience was evident in every interaction.

Hotel Sirius truly lives up to its name - a shining star in the heart of the city. I can't wait to return and experience their hospitality once again. It was a stay I will cherish, and I wholeheartedly recommend this hotel to anyone...

All together I enjoyed my stay. The breakfast buffet is very big and has something for everyone. The staff is also really friendly and accommodating, I felt welcomed when arriving at the hall.

But ...for 80€/night I would expect a cleaner bathroom (the bathtub + mirrors), no cobwebs (I guess your high walls make it hard to be cleaned) & the fitness area needs a little update. Tip: I brighter carpet or more light would make a big difference, also the colors of the towels don't suit your brand identity which makes it look a bit 'messy'..

However, i like giving 2nd chances so I'll come...