I had the pleasure of staying at the Grand Darul Makmur Hotel, and I must say, it was a truly remarkable experience. From the moment I stepped into the hotel, I was impressed by its numerous outstanding features.
First and foremost, the rooms at the Grand Darul Makmur Hotel are big and spacious, providing ample space for relaxation. The tasteful decor and comfortable furnishings created a pleasant ambiance, making it a perfect retreat after a long day of exploring.
The cleanliness of the hotel was impeccable. The housekeeping staff did an excellent job of maintaining cleanliness throughout the premises, ensuring a fresh and inviting environment. It was truly a pleasure to come back to a spotless room each day.
While the gym at the hotel was good, it could benefit from some modern upgrades. However, the available equipment was sufficient for a workout session. With a few additions of more advanced fitness machines, the gym could offer an enhanced exercise experience.
The food at the Grand Darul Makmur Hotel was exceptional. The on-site restaurant served a wide variety of delicious dishes, catering to different palates. From local delicacies to international cuisine, the culinary offerings were simply outstanding. Each meal was a delightful experience, leaving me satisfied.
The hotel's toilet and bath facilities were truly outstanding. The cleanliness, design, and attention to detail in these areas were remarkable. The modern fixtures and luxurious amenities provided a luxurious bathing experience, adding an extra touch of indulgence to the stay.
The location of the hotel was strategically convenient, with easy access to nearby malls and restaurants. This allowed for effortless exploration and ensured that dining and shopping options were just a stone's throw away. Convenience was truly at its peak.
The staff at the Grand Darul Makmur Hotel were not only friendly but also highly professional. They were always ready to assist with any inquiries or requests, and their service was prompt and efficient. Their warmth and attentiveness added a personal touch, making the stay even more memorable.
This hotel exceeded my expectations in every way. From the big and spacious rooms to the outstanding cleanliness, good food, convenient location, and friendly and professional staff, it offered a truly exceptional experience. I would highly recommend this hotel to anyone seeking a memorable stay in a comfortable and luxurious setting. I'm happy...
Read moreFriend and I had to urgently be in Kuantan. Chose this hotel as there were news articles stating this hotel is run by MUIP and profits are donated to the poor and needy. On these notes, we believed the hotel would indeed be clean and sanitary, especially during Covid 19 period. Best that we could play a small part in doing good.
Upon a fuss free check in we were given a room on a floor that was being renovated. My friend has severe sinutis and thick construction dust was noticed from the elevators up to our room. It definitely looked updated but a varnish like odour even got to me and the dust was obvious in the room which has half thick carpeting. We requested a room change and was promptly moved to a floor above - Appreciated & Thank you.
This room was right above where the rooms were being renovated below. The drilling sound vibrating thru the walls. After a long journey with meetings lined up, we need to rest not accomodate and compromise for the next hours until this work ends. Requested again and was moved to another floor - Appreciated & Thank you.
It's an older room but since it was quiet and we could work and sleep we accepted it with much relief - Appreciated & Thank you.
Just an hour ago, we were about to tuck into bed. Pulled the top sheet and saw strands of hair. Small matter and picked it off, my friend decided to hop onto the extra bed. Pulled the top sheet and saw three dried dotted blood stains and cringed. Were these rooms cleaned at all? Are not the SOPs at a higher level during this period?
Housekeeping came over to freshen the beds and an absolute nightmare to find a huge pale red stain on the mattress itself. We are not even sure what to expect anymore or what did we just check ourselves into. The staff was helpful enough to do his best to change to new sheets and fast. I do feel sorry he had to even witness such a situation in front of guests.
Yes this room is old, the hot water is barely there, black mold on the toilet ceiling etc as highlighted in other reviews, yet that can still be a compromise, but blood stains on the sheet and still being reused??? We have checked into budget and even mediocre homestays across Malaysia who practice better hygiene and care. Four stars this is not.
To be the leading Muslim friendly hotel in Pahang, there is much to be improved, especially for the benefit of the...
Read moreNestled amidst the bustling city of Kuantan, Grand Darul Makmur Hotel offers a serene retreat for travelers seeking comfort and convenience. From the moment you step into the elegant lobby, you're greeted with warm hospitality and a sense of tranquility that sets the tone for your stay.The hotel's location is strategic, situated close to key attractions and business centers, making it an ideal choice for both leisure and business travelers. Upon arrival, I found the check-in process to be efficient, with the staff displaying professionalism and courtesy.The rooms at Grand Darul Makmur Hotel are spacious, well-appointed, and meticulously clean. I stayed in a deluxe room with modern amenities such as a comfortable bed, flat-screen TV, and a well-stocked minibar. The panoramic views from the room were breathtaking, offering a glimpse of the city skyline or the lush greenery surrounding the hotel.One of the highlights of my stay was the dining experience at the hotel's restaurant. The breakfast buffet offered a wide array of delicious options, catering to different tastes and dietary preferences. Whether you prefer local Malaysian cuisine or international dishes, there's something for everyone to enjoy. The attentive staff made sure that every guest's dining needs were met, adding to the overall dining pleasure.The hotel's facilities are impressive, including a fully-equipped fitness center and a refreshing swimming pool. After a long day of exploring the city, I found solace in unwinding by the poolside, soaking in the serene ambiance and indulging in some well-deserved relaxation.Furthermore, the hotel's commitment to cleanliness and safety measures is commendable, especially in light of current global circumstances. I felt reassured knowing that stringent hygiene protocols were in place throughout the property.Overall, my experience at Grand Darul Makmur Hotel was nothing short of exceptional. From the impeccable service to the comfortable accommodations and excellent dining options, every aspect of my stay exceeded expectations. I would highly recommend this hotel to anyone visiting Kuantan, and I look forward to returning...
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