OYO 90950 Hotel Dns — Hotel in Perak

I had booked a triple suite and arrived with four family members, but the receptionist only allowed three people to stay in the room because it has only three beds. Other hotels allow four people to share a triple suite room. MCO is also over. Additionally, when we tried to book a single room through the OYO app, the app showed availability, but the receptionist said there were no rooms left. We then tried to book a standard double room through the app, but were told that online booking was not possible and that we had to pay as walk-in customers. This is deceptive. I hope OYO will address this issue and take...

THE RECEPTIONIST WAS A SCAMMER, playing with the room's price and availability. When I want to add room, he said single room is available. When I wanted to pay online with the Oyo app, he said the room was unavailable because a previous customer wanted to stay one more night. After that, he informed me that the double room is available. I want to pay online through the Oyo app with a discount. He said, 'I cannot pay online'. It can only be paid at reception, but rooms are available for single or double occupancy on the Oyo app. The receptionist is...

The person who sits at reception was so rude. I guess the receptionist went for lunch and they put a cleaner lady as replacement . She was not helpful at all hence she showed her tantrums and attitude. We have made a online booking and she even unable to use the system to check. I dont mind if your receptionist goes for lunch or anything but atleast your hotel should have courtesy to make someone who was experience to sit at front desk! This is really disappointing. Will Never recommend this...