Enrich Hotel Shah Alam — Hotel in Shah Alam

I had a really bad experience at Enrich Hotel Shah Alam. The access card to our room didn’t work at all. When we told the receptionist, they just said to tell them every time we want to enter the room so they can open it for us. That was very inconvenient. There was also a foreigner working at the front desk who couldn’t speak English well, so it was hard to communicate. The bedsheets looked dirty and stained like they weren’t even washed. The towel smelled really bad too, but we had no choice and had to use it, which was disgusting. There were also barely any plug points in the room, so my friend and I struggled to charge our phones and other stuff. I wouldn’t...

THE WORST HOTEL EVER !!! The blanket has many blood stains so eww.. They didn’t change or the hotel make short cost to reduce expenses to the hotel? What that man? The shower doesn’t have valve to bath and just left with screwed end up i bathing with hand toilet. Remote TV doesn’t well function. So nonsense this hotel. I paid with money then give room like this. Are they didn’t do any inspection or cleaner to check the room situation before given to customer? Is this how you...

Dont come here! Bad hotel bad service! I came to check in booking from Agoda and they said they full of room and they not received my booking. Actually the hotel is full. I drive to check in there from langkawi 10 hours ++ and no room for me to rest. I need to sleep in the car. No action from them. Luckily Agoda return back our money and said that hotel fully booking. That the hotel problem took all booking...