Hotel Aldea 19 Bacalar — Hotel in Bacalar

POSITIVE: Location is good! Hotel has an own dock, hammocks and swings to the lagoon. The room with view indeed has a good view to the lagoon. Staff was polite and kind.

NEGATIVE:

It is advertised by the hotel that PRIVATE parking is available. No it is NOT, you have to park at the street. Not always a space, not private and not safe (well nothing happened to our car but we wanted to inform about that)

The cleanliness was only okay. the white curtains were really dirty and had dark stains. we had little ants all over the room, especially near the bed.

Breakfast is really really bad. You can choose wether coffee or tea. Then you get a small fruit platter and have choices about eggs. They don‘t cool with real eggs, the use fake eggs - egg replacer powder!

You are not allowed to consume own food and snacks at the sunbeds. Although their own restaurant closes at 2PM this makes no sense!

They only have one sun umbrella for all the sunbeds!

No kajak or SUP to rent.

SUMMARY Too expensive for...

Aldea 19 is one of my favorite places to enjoy the Bacalar Lagoon. The entrance to the lagoon is one of the most beautiful and comfortable I've encountered. The service they offer, both in lodging and food, is first-class. You'll be lucky to meet the owners and chat with them, as they are entirely attentive to their guests. The staff is extremely friendly and helpful. They have a sailboat ride that leaves directly from the pier and is totally worth it! There's always room for improvement, but you're doing an incredible job. I'll be back to check it out again! Thank you for everything!||This is my second time bringing a group of over 10 people to Aldea 19, and they've exceeded my expectations both times.||If you're interested in further creating new experiences and activations such as cooking classes, yoga retreat... please do not hesitate to contact me!||All the best,||Laura Chavarría|Bespoke Hospitality...

Although the first day at the hotel started off rough with no electricity due to a fallen tree in town, the bar was open and we enjoyed the beautiful views from their patios on the water and the cool water swings and hammocks, doesn't get any better than this. Carlos the owner was friendly and helpful, the staff so attentive. Room includes a very nice breakfast eaten right over the water. Take your own hair dryer is my only advice. Nice room, very clean, great A/C and lots of hot water in the shower. Would...