Secrets Hotel & Now Amber GRAN SALON — Hotel in Jalisco

Great location right on ocean about 15 min from airport. Luxurious resort with friendly, courteous staff.

3 different hotel rooms we entered had a strong musty smell, which was partially offset by a dehumidifier that the resort provided. Room was spacious and upscale.

Food was pretty good. Ala carte restaurants had availability with no reservations required. Mixed drinks were weak but could be enhanced by ordering an extra shot of the same alcohol to add in.

Smoking is allowed everywhere except hotel rooms and indoor restaurants. Bad part was that there weren't any designated non-smoking areas in public places.

Entertainment was very good. They have a casino with sports bar in it but no audio for sports game viewing.

Watch out for upselling!!! From the moment we checked in to the time we checked out, the resort personnel tried to get us to spend money on food, drinks, services, spa, etc which were all severely over-priced. ~$200 for a 60min massage when you could get one on the beach right next to the...

We had a terrible experience at the hotel. The air conditioner blows cold air straight onto the bed, and there’s no heating option. We either had to open the window or sleep under the freezing air stream. Opening the window didn’t help because all rooms face the ocean, making it very noisy due to the waves and entertainment programs running until 11 pm. The air is also very humid. On the positive side, the staff is nice, and the food is decent. After two nights, we are thinking of canceling our vacation and...

Deben tener cuidado con su personal externo, ya que están armados en especial el joven delgado, que por traer arma crre que puede amenazar, y además traer una persona para provocar y amenazarlo de golpear y y amenazaron contra mi persona, si algo me sucede hago responsable a su hotel secret & now, por permitir Estee estacionado en las escaleras que están del lado de. Ingreso de personal, y estar sentados tanto el seguridad y su amigo, de apariencia malandro, gritando insultos y amenaza de golpear y partir toda la madre, al igual que un Eguridad interno, gordo quelo sop8a y lo alienta...