Not a good place to stay due to price – quality ratio. During our wedding night we wanted to stay in authentic Delft so we picked this place and selected the wedding package. We could check in early because the reception would close at 11PM. Upon arrival in the room at or past midnight we found half or the promised package was ruined because they forgot to plug in the fridge, presumably after vacuuming. The room had a very outdated jacuzzi with no manual, several nobs/buttons broken and it did not work properly (only one setting seemed to work).
The next morning could have ordered breakfast in the room but decided to go down as we wanted a little control over what we would eat. Coming down we found the breakfast buffy to be very simple to the point where we would probably be better off just walking to the local supermarket. As we were still in the happy mood of the day before we didn’t want to bother to much with it and left it. During checkout we were asked if we enjoyed our stay. When we mentioned that the fridge was not plugged in the staff reacted, briefly apologized and just as quickly handed us the bill without any initiative to compensate anything. They even charged us fully for the exit card of the parking garage.
To conclude: the place might look authentic/rustic but its over priced in every aspect, service is not forthcoming and breakfast is a laugh. Do yourself a favour and stay somewhere else or get the cheapest room they have and have breakfast...
Read moreAvoid at all costs! I booked a room at Hotel Johannes Vermeer, but I had a late check-in. And the late check-in is at their sister hotel. The following experience is the late check-in experience of this hotel.
Arrived at 12am. No one answered the bell, the calls, and the door knock for 20+ minutes. The front desk person finally showed up. He was so angry, that when he came out he forgot the door would be locked automatically, and we were both locked out. He became even angrier and blamed me as the reason we were both locked out. And he tried to hit me with his head and fist, and yelled at me "go back to China". (BTW, I am not from China). Then he tried to cancel my booking, so I told him I am going to film you. Then he grabbed my iPhone and tried to destroy it. At the time, I insisted him to call Police. I thought there were CCTV and the police can watch the recording of his behaviour. He did call the police. When police arrived, he accused me drunk and kicking the hotel door (both are not true). When I asked for CCTV footage, he said they don't have CCTVs. The end of the story is that he canceled my reservation, and I was left on the street without a room around 1 am. Police was professional and polite though. At least I felt safe after...
Read moreArrived at 12am. No one answered the bell, the calls, and the door knock for 20+ minutes. The front desk person finally showed up. He was so angry, that when he came out he forgot the door would be locked automatically, and we were both locked out. He became even angrier and blamed me as the reason we were both locked out. And he tried to hit me with his head and fist, and yelled at me "go back to China". (BTW, I am not from China). Then he tried to cancel my booking, so I told him I am going to film you. Then he grabbed my iPhone and tried to destroy it. At the time, I insisted for him to call Police, because I thought there were CCTV and the police can watch the recording. He did call the police. When police arrived, he accused me drunk and kicking the hotel door (both are not true). When I asked for CCTV footage, he said they don't have CCTVs. The end of the story is that he canceled my reservation, and I was left on the street without a room around 1 am.||||Photo shows I was outside ringing...
Read more