Grand International Hotel — Hotel in Bella Vista

This is a very reasonably priced hotel in an accessible area of the city within 10 mins to a metro station.

However, given it is a four star hotel I was a little underwhelmed.

When we checked in at about 5pm we had to go and find housekeeping to get some towels as they had forgotten to put them in the room. (Seems other reviews have same issue)

I had booked an extra day using a different booking app and wanted to stay in same room (which was not an issue) but I had to keep reminding reception to put a note on my booking that I wasn’t checking out. They kept saying just come back later but I knew they’d forget so I made sure I stood their until someone actually did what I asked

The pool is nothing like the photo either

And the worst bit is the Wi-Fi on 2nd floor really did not work at all (I had to use phone data ) which is frustrating when trying to organise onward travel etc

So for the fact the Wi-Fi is non existent & customer service was a bit of a challenge I would rate the hotel as a 3 star.

The room was nice with air con, tv, fridge and decent...

I don’t know where the 4stars rating is coming from for this hotel, I would say it’s 2,5 the most. My guess it’s just the location that was more ore less ok for the area. I had a reservation with 2 beds, my companion could no make it to travel with me to see Panama, so I stayed alone. The room wa spacious but that is all. 1 bed was not even made as I checked into the hotel it was after 5 pm. Towels were missing, but after a phone call to the front desk they promptly brought them. There were only 4 wire hangers for 2 people in the room, really?! No iron to fix my clothes, I had to request it separately, no ironing table was available. Breakfast was lame, you can get better options outside for $5-7 The bathroom had no working exhaust fan. Walls we paper thin you can hear everything from the corridor and even some rooms across the hall, this led to quite entertaining evenings and nights, as some guests had little or no control over there verbal expressions 🤣 I would not...

This hotel was a decent budget friendly hotel. However, I booked this hotel for the amenities, soundproof rooms and the fact it had hot water & great water pressure, this failed to meet those needs. Yes it had hot water, but half the days the pressure was so low you couldn’t shower as it was a trickle. There was no coffee maker in the room as advertised or cafe. The rooms are very dim and half the lights were burnt out in the bathroom and entry way. And the bed was average for comfort. And the rooms are NOT soundproof at all. You could hear people talking below you, in the hallway and even using their room keys. It is a dated hotel. ||The PROS are it has a great view of Via Argentina, the staff is friendly, rooms are large, AC in room, pool area is nice. ||Overall - I would stay again if only a night or two but not sure I would choose it for a week long vacation, I would stay closer to casco viejo...