Stayed 2 nights as part of an Intrepid group tour. I also added 1 night before and 2 nights after, so total of 5 nights. 1st night was the only one in a single room, which was small but not unacceptably so. Later found that the bathroom sink would not drain. It took several tries to get the staff to understand (unfortunately I don't speak Spanish, and their English is a bit limited), then when they couldn't unclog it, they gave me another room, which I was OK with. My other 4 nights were in a double, which was much more spacious (we were able to open cabinets, doors, etc. without hitting anything else). In the double, the bathroom lacked a curtain so the floor would get very wet each time one of us showered. But the main reason it's only "average" is our last tour night. Our group just returned from a homestay where there was no running water, so were grubbier than usual. Everyone was looking forward to a hot shower, then dinner at a fairly nice restaurant for our last meal together. Shortly after we returned, the power went out, and with it, the water. One of our group was reportedly told that it was a citywide problem, but we could see lights in other buildings (perhaps a language misunderstanding?). When pressed, the staff made a lot of promises about when the water and power would return, but eventually we all had to leave for dinner in our unwashed state. By the time we returned from dinner, hot water was available again -- but it must have been out for 4-5 hours in all. Other than this I might have given a "4" rating, but not more than that. Rooms were also a bit musty smelling - perhaps because we were so close to the ocean. I thought the staff wanted to be helpful but were limited in their ability to speak English. The neighborhood is fairly residential, so you may find yourself walking 15-20 minutes to get to Kennedy Park where there is more to see,...
Read moreIn one word-- location, location, location. This hotel is literally a few steps from the meandering parks that grace the edge of the Miraflores district overlooking the ocean. The hotel is within close proximity of the park housing the Lighthouse (El Faro) that sits like a prominent landmark for the residents that live in the towering condominiums, apartment complexes and traditional upper middle class homes that infuse the area with it's modern but quaint small city vibe. The hotel itself is clean but very dated and pricey by Lima hotel and AirBnB rates. So you are basically paying premium for location not for upgraded amenities. The rooms have no air conditioning, just a standing fan and open windows for ventilation. The wall mountain TV is very, very small by hotel standards, especially in this expensive price range. The bathrooms are clean but not luxurious and if you opt for the jacuzzi tub, chances are that it will not work, which basically means you opted for a large bathtub. This quaint little hotel pretends to be in league with the big 4-star hotel players but has a long way to go in that regard. The staff is young and beholden to management dictates that can sometimes not be in the best interest of hotel guests accustomed to a far more worldly or service-oriented experience. So if you are looking for location and willing to pay premium for it , while overlooking the hotel's lack of luxurious amenities, look no further. But if you are looking for a complete package of location, panoramic vistas and world-class standard lodging and amenities, you will definitely feel shortchanged. It is definitely a balancing act of...
Read moreI reserved 3 nights via booking.com. The photos on the website looked acceptable and the description of the room and facilities sounded reasonable. For 70US a night we had some expectations from previous places we've stayed around Peru, however they definitely were not met! I felt the website and information provided in the booking confirmation email were misleading. There is no cable tv as promised and when I rang the front desk to tell them my concerns about this and the size of the room, no remedies were offered. The bed is only a double which truthfully is all the size of the room would allow. I did assume that the room would be bigger, as our confirmation email said that the room included a desk. There is most definitely no room for such a thing. The bathroom has a pokey door which when opened, is obstructed by the end of the bed. Also, the toilet was so close to the wall that when I sat down my knees were touching it. The bedding is crap and we had to sleep with the window open to get some airflow into the room. This meant listening to the noisy traffic and night life for the sake of a cool breeze. The room is old and I feel that it is over priced. No comfort here, you're only paying for the location. I'm sad to have written such a terrible review, and I would normally be more lenient and understanding of businesses but I feel like I have been deceived and this has made me angry. Not...
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