HOTEL AMARU VALLE - URUBAMBA — Hotel in Urubamba

Amazing location a few mins walk down the gravel road to the square but above town enough that it's totally quiet, no barking dogs no traffic sounds!!!!!

Since it's a more expensive accommodation I would expect better hot water for showers or even bathtubs.. and the breakfast was more of a typical American type breakfast not like meat and potatoes. If you don't eat bread eggs or cheese you get an avocado... and that's not cool for the higher price...

Rooms are chilly but they do provide heaters. Mold-free. But somehow all the hallways smell like tobacco strongly and I don't understand why. Someone may be cleansing the area with mapachos..?

I would stay here again because quiet is super important.

The room service took 45 min and the BLT I ordered had an egg on it, which wasnt in the ingredients listed when I ordered so be careful if you have allergies. The bread was also quite stale. It wasnt that good.

Oh, also to add the sheets were clean and scent free, which is a bonus because I'm allergic to synthetic...

The positive: The hotel is beautiful and idyllic, the people attending are very nice and helpful, if undertrained. The breakfast was great.||||The negative: it is really hard to locate, especially at night. It took us hours to get there (we were by car), we got lost twice, the roads do not have illumination and a significant part is a horrible dirt road with lots of holes. On the corner of the street going up the hotel there is trash laying on the street. The wifi is very poor, especially in the rooms. We couldn't contact the property at all. They did not answer messages or calls. Directions are not clear, the hotel doesn't provide them either. We were upcharged without explanation the first night (a good 12%), and they made a mistake the second night with the price as well, we were forced to make an international transfer. The staff is very undertrained, they were doing the best to help but they couldn't...

The positive: The hotel is beautiful and idyllic, the people attending are very nice and helpful, if undertrained. The breakfast was great.||The negative: it is really hard to locate, especially at night. It took us hours to get there (we were by car), we got lost twice, the roads do not have illumination and a significant part is a horrible dirt road with lots of holes. On the corner of the street going up the hotel there is trash laying on the street. The wifi is very poor, especially in the rooms. We couldn't contact the property at all. They did not answer messages or calls. Directions are not clear, the hotel doesn't provide them either. We were upcharged without explanation the first night (a good 12%), and they made a mistake the second night with the price as well, we were forced to make an international transfer. The staff is very undertrained, they were doing the best to help but they couldn't...