valle verde backpackers & camping — Hotel in Urubamba

Unfortunately, our stay at this hostel did not live up to expectations. The online reviews and photos were very misleading — the actual condition of the facilities were foul. The kitchen was in such poor shape that it was essentially unusable, and the room itself was not clean.

In addition, the overall atmosphere was uncomfortable. Aside from the hostel being pretty much empty, some of the other guests appeared to be high on drugs, which created a strange and unsettling environment.

Given these issues, we decided to leave early. To their credit, the staff issued a full refund without any trouble. While we appreciated that gesture, I wouldn’t recommend this place based on...

To be honest this stay was slightly disappointing. Regardless being a beautiful hostel built for lots of people, we felt like the service was lacking. We felt like there was very little communication from management and some days we didn’t receive any breakfast. The cats paid more attention to us than the staff 🥞.

Overall the place was liveable with good facilities (laundry, showers and kitchen which we were very grateful for as well as pool table and hammocks). This place has the potential to be a wonderful stay if more attention is paid to service and overall care...

i stayed on a very quiet day (due to strikes and protests). the host was very considerate and helpful. i was leaving before breakfast time the following morning and he kindly offered to prepare a packed breakfast for me to take with. the hostel itself is quite large, clean and looks just like the pictures suggest. the dorm room was sufficiently clean, and has lockers to store your things. only thing i’d note is that not all the beds...