Hotel Centro Puerto Princesa Near Airport — Hotel in Puerto Princesa

My family and I stayed at hotel Cerntro for 2 nights, when we arrived, we were approached by a receptionist that did not look professional at all, they had a red polo and jeans on, which may sound picky but I would expect some kind of uniform.||We were walk in guests so we asked for a room with a double bed and an extra bed, which the receptionist assured us we would get, after a few minutes we got the information that there were no normal rooms left and offered us a free upgrade, for a suit which we accepted. Until now everything was okay, we even got some kind of welcome drink. After we got our keycards, we went up to our room and there it was a "suit" hahaha, well when you enter the room there were two couches that had stains that must have accumulated over a lot of years... god I really don't want to know what these stains were. Even the table had some kind of seeds from an orange that the last guest must have eaten... then there were the two beds, the bedsheets had holes in them and were dirty, the floor is made of tiles and you could see every mark on it. Then the bathroom... it was stinky and dirty at least they had amenities like toothbrushes, shampoo... but they did not have a glass were you could put your toothbrushes in which means that you had to put ur toothbrush away after every usage. The telephone in our room also did not work and the air conditioning could not swing so the cold air blasted on to us. Sadly, that is not all, in the morning we went and wanted to get some breakfast but, there was no coffee cups and no bread we asked the only employee there if we could get some bread and cups and after a while, we got them. I wanted to toast my bread so a put them in and my bread came out black, I could not change the degree of the toaster. The rest of the "buffet" was very simple, and the only employee was busy running around and trying to help the guests, which meant that they could not clean the tables, there even was one table where water was dripping from the ceiling... I hope this review helps, there are far more better hotels in...

Food & drink:||We received a welcome drink on arrival, which was nice. ||They were offering pre-chosen breakfasts rather than a buffet. In general, I like that style. We tried the Filipino breakfast but the fish was a bit salty for us. It probably would have been more sensible for us to take the western option.||||||Room:||We had some trouble in the room at first as the water seemed to be switched off. We had to ask for someone to come up twice to get it running, but it did then work normally.||The beds were comfortable and the AC worked well.||There was a dead bug on the window ledge. In hot countries, some of that is to be expected but it wasn't ideal.||||||Service:||The service at the hotel was excellent. The staff were very happy to help arrange for us to join a group tour of Honda Bay, which was great. They also helped us to arrange transfer to...

The hotel overall is nice and the staff are friendly and well presented. The pool is lovely and kept very clean. The breakfast was good but lacked a little bit to my taste but if you are Filipino then I guess that it would be more to your taste. I thought the bedroom was a little bit of let down. The door did stick as it rubbed at the top every time so you had to check that it closed properly. Nice aircon in the room. Signal for the tv was indifferent throughout the day. The bathroom was ok, showing was a bit of a problem as the water pressure varied so not great. Older shower heads so didn't help with the experience. The shower screen was ok if a little bit flimsy. My biggest thing was that the tiles in the shower area was pretty dirty from the time I got there and they wasn't cleaned properly while...