Having tried to book a room in this place via Booking.com, as always these clowns claim to be pet friendly but never tell you the terms and conditions prior to booking, wasting peoples time.
So, we booked and told them we are coming with a very friendly Labrador dog. Now, the terms and conditions are released:
From Google Translate:
Estimado/a Sr/a. Jacques Prince, Please note that you have reserved your reservation at the Hotel Melia Ria. Please inform us that we have animal estimates for our Hotel, with a maximum weight of 20kg. The supplement for an animal park is estimated at €35.00/night.
Food and beverage standards for the Hotel Melia Ria • We eat 2 animals for a quarto, sending them to a maximum of 20kg of weight • Supplement for estimated pet park: €35.00/quart/night • Pet access is not permitted in the Restaurant, Bar and Health Club area. • Animals cannot remain in public areas of the Hotel. Your passage in these areas must be rapid and your animal must be transported in a safe or suitable transport box. • When entering and keeping pets, you must always be at the hotel's garage. • No check in must present the vaccine package and the minimum requirement for conformity. • When you go outside, you do not have to worry about the responsibility of the host to collect the waste from your animal. • Os animais nunca podem ficar sozinhos nos quartos de hotel. Devem estar semper acompanhados. • The hotel is responsible for any payment caused by someone else caused by other customers or at the hotel, during its stay.
If you wish to reserve at the animal park, please inform us.
Attempt Eulália Vieira
(Sorry for the grammar - Google translate)
Well, I'll have to chop my dogs legs off for a start as she is over 20kg and for 2 nights it is 70 euros. Lol...
Not pet friendly. Not...
Read moreWhat a huge disappointment this hotel is. After traveling on the Camino for several weeks and staying at various Alberque's I was looking forward to being spoiled at a high class hotel for a few days. Unfortunately, I received better service at any Alberque I stayed at then I did at Melia Ria. Everything at this expensive hotel is an extra. Want to use the gym; its an additional charge. Want to use the pool; you must pay and they require everyone wears a bathing cap(the cap is also a added charge). Pool time and exercise time is also limited to 1 hour total per day. The hotel looks to charge for every little thing. They provide in room, coffee and free breakfast; however, they charge for coffee at 14:00 but it's free if you go to your room and make it yourself. If you are out of in-room coffee, the front desk gives you as many pods as you want for free. In general, the staff is friendly but does not understand Customer Service. The bar is open but you have to search for the bartender. Then they tell you "its easier for me if you pay now", so when I want a 2nd glass of wine I have to start searching for the bartender and start the process all over again. I don't know why they couldn't take my room number and let me run a tab. Next time, I will stay at an Alberque or a less expensive hotel where customers are appreciated and I can be...
Read moreThis was the biggest and busiest hotel we stayed in on our driving tour of Northern Portugal. Opinions will differ on the look of the place: a striking modern building making a bold statement, or an ugly cube dropped beside the canal basin. On a practical level, it did seem odd that the horizontal stripes which dominate the exterior, partially block the views from the windows on the inside.|We had a room on the 6th floor overlooking the canal. It was clean and comfortable.|The staff on reception were very helpful, making a phone call on our behalf to check availability with the company who offered bird watching tours of the lagoon. (Sadly fully booked).|The restaurant: There was a good range of choices for breakfast. We had booked a half board package and were pleased with the food on offer in the evenings. However, for one of the evening meals we found the restaurant overwhelmed by delegates from a conference that had been held in the hotel, with nowhere for us to sit. To his credit, the maître d’, who was incredibly busy, went out of his way to accommodate us in the bar area and did offer us the opportunity to dine in a restaurant on the other side of the canal basin.|Overall, a little too busy for our taste – bigger than we imagined. Efficient but...
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