Flag Hotel Caldas da Rainha — Hotel in Caldas da Rainha

The Worst Hotel Experience of My Life – Absolutely Disgraceful

This hotel doesn’t deserve a single star. My stay was a complete nightmare, and I would strongly urge anyone considering this place to avoid it at all costs.

The fire alarm went off repeatedly from midnight to 3:30 AM, disrupting everyone’s sleep and creating chaos. Instead of addressing the situation professionally, the receptionist harassed me multiple times, calling my room to falsely accuse me of smoking—despite the fact that I don’t smoke. Even worse, he spread this baseless accusation to other guests, naming me and my room number, which was both humiliating and a gross breach of my privacy.

When I confronted him in the morning, he refused to admit his lies or take accountability for his outrageous behavior. On top of this, the fire alarm issue wasn’t investigated until the following day. This shows a shocking disregard for guest safety and health. What if there had been an actual fire? This level of incompetence and negligence is appalling.

This hotel is poorly managed, unprofessional, and unsafe. Do yourself a favor and stay anywhere else. I wouldn’t wish this experience...

We stayed at the “Campanile” hotel in Caldas de Rainha for three nights during October. It was a pleasant stay, in a modern hotel with easy access to main roads, a supermarket near-by, free parking and a room with all amenities. As is the custom lately there is only soap no shampoo, so bring some. |The location is in a convenient spot for day trips to close destinations, like the Obidos Castle, the Nazere lighthouse, the Fatima shrine or the Buddha Garden of Eden; all these are within an hour drive.|There was a misunderstanding between Expedia and the hotel regarding the cost of breakfast. We had seen “included” when booking, but the hotel asked for pay; Expedia promised to reimburse us for the cost (6 Euro/day/person). |We would recommend this hotel for its location, amenities...

I do recommend this Hotel 100% it is very clean and comfortable and staff are very friendly too. Me and my friend Michelle asked for some recommendations on places as we are near everything but we would like to go for a good recommendation.

Samuel was the one who did that for cocktails on the first night he mentioned to us to go to walkabout very near by like 5 minutes walk from the Hotel.

On our 2nd night we was asking for a good restaurant then he told us Maria dos Cacos oh my God that was definitely the cherry on top of the cake .it is like 7 minutes walk from the Hotel .

Thank you Samuel for your kindness and recommendation we will definitely coming...