Portus Cale Hotel — Hotel in Porto

We stayed at Portus Cale Hotel as one of the choices from Jet2 Holidays.||We stayed in room 111 on the 1st floor.|Room was lovely and big, clean and modern bathroom, with toiletries on the wall and good hairdryer.|Very comfy beds with aircon, which we actually turned off, as was just right for us without it.|Dressing table with mirror and sockets next to it, full length mirrored wardrobes.|Free safe in the wardrobe.|Mini bar, we didn’t use this, for example small bottle of water €2.50, when water from local supermarket was 50 cents.|There are no usb plug points so remember to take your own travel adapters.||As has been mentioned before no milk cartons in the room, although coffee and tea bags, so get a carton from supermarket if required.||Bar on the ground floor with lounge and TV.|Bar service good with good selection of alcoholic drinks.||Breakfast was more than adequate, covered cereals, breads and jams, cheese and meats, yoghurts, various fruits, bacon, sausage, variety of egg.|If you are a big tea drinker then perhaps you will want to take your own tea bags.||All staff were excellent, fluent in English, very helpful on reception, helping us with our excursions.||The only negative to this hotel was the location to the main sights and City centre.|It was at most a 15min walk to the Metro which was very very easy to buy tickets, and there were frequent trains in and out of the centre.|Very cheap I think approx £2.50 to get into the centre, which we used 9 times.||It was a very safe area, although it was a quiet area, there wasn’t much going on, a cafe next door and a restaurant a couple of doors down, so no where else really to eat in an evening, so we made sure we ate in the city centre before we came back.||On one of our days we used the Grayline - Blue - sightseeing bus, which as well as us seeing the sights, also doubled up as our transport there and back to the hotel.|Tickets bought from the reception desk in cash only. Bus stop very close by near the Crowne Plaza Hotel.||Don’t forget compulsory tourist tax.|For our 3 night stay it was €18 for the 2 of us. Had to be paid by cash||I would definitely no hesitation in recommending staying here.|But if you have mobility issues then due to the location you would need to...

Solo traveling Was little worried at first as homeless persons bed/sofa was a side of hotel not a good look to such a good hotel This is a fabulous hotel Staff very friendly and helpful The room was very clean very spacious and warmed up quickly as January was cold The bed was very comfortable The only things I could find fault with there is a metal door stop right in front of the toilet which I stabbed my toes on causing bruise Also only one sachet of coffee had to buy a jar The area around hotel if you take a wrong turn it is not to nice area There was a lot of road works which made it different to cross the road I brought a Metro/bus card with discount for attractions to get me about Porto VERY handy as a lone female I felt safe at walking about at night time There is plenty of places to eat on one of the supermarkets down the right as you come out the hotel has a cafe with good food Also ware comfortable shoes as the hill's/steps are narrow and steep and the pavements are...

The hotel itself is modern and the lady who attended us at my check in was great- the check out, not so much. I had booked this hotel through capital one travel with the premises that breakfast would be included (that is how it was advertised) - which was false. Whether a mistake on the hotels part or capital one- I tried telling the receptionist this- who proceeded to then mock me and then tell me that I booked the room through another platform… even though I had the email in my hand. I wasn’t making a fuss about paying for the (very bland) breakfast- I was trying to let him know that when I booked this it was advertised as “breakfast included”. I personally believe I was mocked for being American- although I speak Spanish and understand Portuguese very well- as when we were leaving the man made comments about my partner and I. Either way- the hotel should work on their advertisement and on their staff as well, that man was too old to be acting...