I stayed in this hotel for nearly a year. The staff were always kind, respectful, and supportive — they truly make the difference in the guest experience. However, the management is unfortunately unprofessional and unresponsive.
I had to leave the country (not to change apartment!) due to personal reasons and gave 4 months early notice, but despite leaving the apartment in excellent condition, management decided to keep my full security deposit as a penalty. I followed up multiple times and was promised updates, but after weeks, I received no final response.
Advice to future guests: If you sign a contract, you must pay an extra one full month as a security deposit. However, if you stay without a contract and pay monthly, the deposit is only 50% of the monthly rent. In all cases, it’s safer and more flexible to avoid a contract and pay month to month — that way, you won’t face penalties or complications if you need to...
Read moreDirty bed sheet Rude receptionist (on booking they did mention no smoking room when i asked they told me it is not avilable in all building. Then receptionist said i cannot let you check in because you might smoke inside) Rude cleaner (when i asked the bed sheet to be replaced 1 hour only after my check in beacuse i only removed cover to sleep he is asking me "did you make them dirty and try to get clean one now" i told him please replace them i will get down to smoke and come back since it is not allowed he told me to keep door open because he did not have key to clean the room. Then he asked if changing bed sheet only will make satisfied or he have to change duvet cover also I went down to smoke and found another hotel nearby i booked it check in myself and return to the dirty hotel...
Read moreThe Terminal Inn is a Hotel/Serviced Apartment property and is centrally located in the old part of Doha. It is within easy Uber of almost anything and has a number of modern hotels with bars right next to it. There is also a selection of eating places nearby )many in the hotels) as well as a few takeaways. Not far is a good supermarket with butchery and fresh fish counters.||||The Staff are its main asset and are friendly, helpful and genuine. The property is clean and well-managed and rates are reasonable value. My only criticism is that the furnishing is very IKEA compared to the hotels and apartments it is competing with. If the furnishing was of a higher standard this would be a top place to stay without a doubt but i still highly...
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