Old Town Apartments by Olala Homes — Hotel in Bucharest

My recent stay at Downtown apartments by Olala Homes in Bucharest left me with somewhat mixed feelings. While the apartment boasts some undeniable advantages, there were also some significant drawbacks that impacted my overall experience. On the positive side, the location is truly fantastic, offering easy access to many of Bucharest's attractions. The view was also a pleasant bonus, and the apartment was equipped with plenty of amenities, making it convenient for a longer stay. A particularly nice touch was the complimentary full bar for the first use, which was a welcome surprise. However, the negatives unfortunately overshadowed some of these positives. The check-in process was a complete disaster. Arriving to find that our access key wasn't registered on the platform was incredibly frustrating. While the support team was eventually contacted, the delay in resolving the issue was unacceptable. Thankfully, a truly helpful man from the front desk came to our rescue, ultimately providing us with a traditional key. This incident, however, raised serious questions about the reliability of their security system. The apartment also had a persistent weird smell in the bathroom. Furthermore, we discovered that some of the provided shampoos had been watered down to the point of being unusable, which was quite disappointing. The comfort of the mattress and pillows was also not ideal, impacting the quality of sleep. Cleanliness was another area of concern. The lower part of the curtains was visibly unclean. But the most concerning issue by far was the lack of soundproofing and the alarming security breach on our final night. We could clearly hear everything from the hallway, which is disruptive enough. However, the fact that a couple, seemingly intoxicated, was able to push open our closed apartment door (after entering a code) and enter our room is completely unacceptable and a serious security flaw. How this is even possible is beyond comprehension and left us feeling incredibly unsafe. In conclusion, while Downtown apartments by Olala Homes offers a great location, view, and amenities, the significant issues with security, check-in, cleanliness, and comfort cannot be ignored. The security incident in particular is a major red flag. While the helpfulness of the front desk staff member was a bright spot, the overall experience was marred by these significant shortcomings. I would recommend potential guests carefully consider these negatives before booking a stay here. P.S we also came across a mother and daughter who had booked but never got an email for the check in and the over at the room management could not find...

I made reservation through Agoda. Location perfect, apartment clean and nice, beds comfortable, actually entry to the apartment is easy but our experience was very bad. I don’t know the reason ( maybe communication problem with Agoda ) but I could not reach the entry instructions for almost 3 hours. We were tired and waited in front of the apartment for that time. Tried to contact them via 100 e-mails and WhatsApp but there was no answer from WhatsApp and no solutions via email. After 3 hours I found someone on the phone and problem solved. Except this one, overall experience was good. If they solve this, I would...

the Location is very central. Close to all the important intertenmet and the colcherss of the city Two minutes of walking to the center of old city one min walinh to the subway. The apartment have all the facilities that's you need for your staying. The building is new and very impressive from outside ,and interior very warm and cossy place .

Well...