We wished of spending a night at the mountains and the idea of a 4-star hotel in Sinaia didn't sound bad at all. When we got there, we were greeted by a sour gentleman at the reception, presenting us, with a passive-aggressive attitude, the facilities available at the hotel. The two "extra" questions we asked made him give an even bigger impression of angriness and rudeness. The room was relatively clean, but, as the Romanians usually do, the required facilities for the 4-stars awarded to the hotel were there just to be.. That is: a very tiny room, a very small TV, bathrobes, towels and bed sheets in a degraded state, a mini-bar instead of a proper mini-fridge, COLD in the ROOM and in the rest of the hotel, etc. We wanted to check out the swimming pool and the sauna, finding out that the pool was incredibly small and also inspired unsanitary conditions. Later we went by the hotel's restaurant, wanting to eat 2 pancakes, for which we had to wait ~35 minutes (note that the restaurant wasn't facing an overload or anything as such), and another 10 for the bill. The breakfast was satisfying, being the reason why I'm giving it 2 stars, instead of one. When we wanted to leave, we found a lady at the reception, who seemed inexperienced and clearly overwhelmed by the situation. Personally, I was disappointed. The 4 stars seem very unfair, rather deserving 2-3, in my opinion. In conclusion, if it's not taken as a backup solution, I do not recommend it. I'm sure there are many better options around Sinaia or in...
Read moreUnfortunately not a good experience at all. Just a bad idea to book for this place accordingly with their asking price per NIGHT that is RIDICULOUS EXPENSIVE comparing with their service . They have NO CLUE to KEEP THEIR BUSINESS GOING !! I am Canadian -Romanian and have travelled to Sinaia for a while then decided to book @ Arca lui Noe for few nights!! I had an emergency and had to take off the last two nights which i paid for in advanced. I have tried to talk to them from a human perspective that i am going through a situation and i would like my money back for the last two nights that i would of take off and leave the room available anyways but they JUST DID NOT CARE AT ALL !! Well that s what happens when business owners are becoming GREEDY AND IGNORANT they are loosing on a long run clients and upcoming business!!! I also had the chance to meet a couple from Bucharest and have spoke with them as well regarding how they like the services and the place , they said they won t came back neither !!! Food was not satisfying and pool was so VERY SMALL not like they shown in pictures !! I don t think i have ever in my life made a complaint before but i felt sad and betrayed how some people they show no flexibility in EMERGENCY SITUATIONS !! VERY VERY DISAPPOINTED !! WILL NOT REFER ANY OF MY FRIENDS NOR COSTUMERS TO THIS PEOPLE !!! All you readers thank you for taking the time and reading my review and please spend your money in a beautiful...
Read moreI am writing this review in the last day of our stay in this hotel. The over all experience is very low, even from the first day. The rooms we booked were at the most 2 star rating since the space was very small for a double room being at the most 10 sqm, worn out furniture (closet door not working, nearly falling out), non working seif and mini bar without a working fridge, dirty carpet and smelled like mold inside. The heating radiator only worked at maximum power and I found out that the mechanical termostat was loose and unfunctinal. Bathroom was fitted with a busted shower that some years ago worked as a hidro-massage wall unit. The shower hose was nearly falling apart, the shelf was missing and there was no place to put your shampoo, the molds were blooming in the corners of the shower cabin. The toilet seat was a improvisation, being smaller that the closet and barely covering the seat. The pictures will tell more...||The worst of all was the SPA with a small swiming pool poorly maintained with lighting wiring loose in the water and exposed wiring in the pool. I felt affraid that my children could pull on the wiring while swiming...||The restaurant was nice and the breakfast generous. Staff was shy and affraid to take any actions whitout the manager. ||This hotel should be avoided, especialy when traveling whith the family. Very high prices and...
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