Communication with Petro Palace was no problem. We requested and was sent an invitation letter for our visas in a few days. We booked directly with the hotel for five nights and received “breakfast.” You definitely want to have breakfast here.||||Much of the planning was done with Petro Palace excellent “concierge” system. We even booked a hotel taxi to and from the airport with them. There is no direct metro that connects to the city center. ||||Alexander, our hotel driver, is excellent weaving in and out of traffic. You do not want to drive in St. Petersburg. He was waiting for us when we left the baggage area.||||The American travel author, Rick Steves, recommends this hotel. It is friendly and extremely convenient to many of St. Petersburg attractions. The main avenue, Nevsky Prospekt, is just a short walk away. St. Isaac’s Cathedral is right around the corner and the famous Hermitage museum is not far. A metro station, the Admiralty, is just down the street. The concierge will tell you how to use their transportation system.||||The entrance to Petro Palace Hotel is unpretentious. It just blends into all the other buildings. As a reference point, we used the “Craft Brew Café” sign of “Beer Burgers and Hotdogs” which is just across the street. For the general area, we used St. Isaac’s Cathedral which is just around the corner. The opposite corner down the street is the spire of the Admiralty Building. ||||Usually there is a friendly doorman. You enter into a reasonably large foyer area and restaurant. The friendly reception area and concierge is straight ahead. Reception will take your passports when you check-in for a few hours which is normal in Russia. ||||Our room, #801, was on the 8th floor, the top floor. The window and the wall are slanted. If you were on that side of the bed, you really have to watch out hitting your head. After a few bumps, it was no problem navigating the room.||||There was TV with CNN and BBC as main English channels. There is a mini-fridge. It was no problem getting softer pillows for my wife. Then, too, a fan was brought up to us as the temperature of the AC is regulated to 20 Celsius. We like it a bit cooler. The sun in the afternoon made the room a tad warmer.||||The bathroom area is excellent. Very large with plenty of space for all your toiletries. The shower/tub is fine also. Nice water pressure too.||||Two bottles of water are provided by Petro Palace Hotel daily. You really don't want to drink the tap waters as the pipes maybe old, and there is possible lead contamination. ||||If any negative comments can be made is the “gloominess” of the hallways. There are over 180 rooms in Petro Palace and eight floors. The browns and tans make a stark contrast.||||There are sitting areas on each floor by the elevators. Sometimes you get quick service, and other times you have to wait. On the ground floor there are two elevators. Most new commers go to the first elevator they see. There is the second elevator around the corner which the bellhop goes to. The speed of the elevators is doable. ||||Breakfast is a highlight. One of the few hotels on our six-week sojourn that actually had a dedicated chef to cook eggs to order. The young chefs makes excellent omelets.||||The entire breakfast staff does an excellent job. After you finish a plate a staff member quickly takes it away with a smile. There are many items to choose from. We always looked forwards to breakfast here. The large breakfast room is located on the second floor. Just follow the signs as you do walk a long distance through a maze to get to breakfast.||||There is good size indoor pool, hot tub and even a sauna. The only negative comment is the workout room. There is but one shinny barbell and an antiquated workout machine. The pool area is the highlight.||||We found the concierge service to be prompt and knowledgeable. It just took a while to get Alexandra to smile. Anastasia was helpful too.||||We went into the souvenir shop several times. Reading other reviews, it is a favorite for many with good prices.||||Our first full day we did use a personal guide, Dmitry, from a company called “Peters Walk” to show us the ropes. He met us in the lobby. Dmitry stated that many handicap people enjoy using the friendly services that Petro Palace Hotel provides.||||There are many restaurants and coffee shops in the area. We particularly became enamored with a restaurant “King Pong” that served superb Thai and Vietnamese food.||||Overall, even though Petro Palace has some quirks, it served our visit well experiencing the “Cultural Capital of Russia.” We highly recommend this hotel for a short or long stay. This hotel is extremely convenient, friendly and has indeed a superb breakfast.||||If you found this review “helpful” in any way, please press “LIKE” to...
Read moreCommunication with Petro Palace was no problem. We requested and was sent an invitation letter for our visas in a few days. We booked directly with the hotel for five nights and received “breakfast.” You definitely want to have breakfast here.||||Much of the planning was done with Petro Palace excellent “concierge” system. We even booked a hotel taxi to and from the airport with them. There is no direct metro that connects to the city center. ||||Alexander, our hotel driver, is excellent weaving in and out of traffic. You do not want to drive in St. Petersburg. He was waiting for us when we left the baggage area.||||The American travel author, Rick Steves, recommends this hotel. It is friendly and extremely convenient to many of St. Petersburg attractions. The main avenue, Nevsky Prospekt, is just a short walk away. St. Isaac’s Cathedral is right around the corner and the famous Hermitage museum is not far. A metro station, the Admiralty, is just down the street. The concierge will tell you how to use their transportation system.||||The entrance to Petro Palace Hotel is unpretentious. It just blends into all the other buildings. As a reference point, we used the “Craft Brew Café” sign of “Beer Burgers and Hotdogs” which is just across the street. For the general area, we used St. Isaac’s Cathedral which is just around the corner. The opposite corner down the street is the spire of the Admiralty Building. ||||Usually there is a friendly doorman. You enter into a reasonably large foyer area and restaurant. The friendly reception area and concierge is straight ahead. Reception will take your passports when you check-in for a few hours which is normal in Russia. ||||Our room, #801, was on the 8th floor, the top floor. The window and the wall are slanted. If you were on that side of the bed, you really have to watch out hitting your head. After a few bumps, it was no problem navigating the room.||||There was TV with CNN and BBC as main English channels. There is a mini-fridge. It was no problem getting softer pillows for my wife. Then, too, a fan was brought up to us as the temperature of the AC is regulated to 20 Celsius. We like it a bit cooler. The sun in the afternoon made the room a tad warmer.||||The bathroom area is excellent. Very large with plenty of space for all your toiletries. The shower/tub is fine also. Nice water pressure too.||||Two bottles of water are provided by Petro Palace Hotel daily. You really don't want to drink the tap waters as the pipes maybe old, and there is possible lead contamination. ||||If any negative comments can be made is the “gloominess” of the hallways. There are over 180 rooms in Petro Palace and eight floors. The browns and tans make a stark contrast.||||There are sitting areas on each floor by the elevators. Sometimes you get quick service, and other times you have to wait. On the ground floor there are two elevators. Most new commers go to the first elevator they see. There is the second elevator around the corner which the bellhop goes to. The speed of the elevators is doable. ||||Breakfast is a highlight. One of the few hotels on our six-week sojourn that actually had a dedicated chef to cook eggs to order. The young chefs makes excellent omelets.||||The entire breakfast staff does an excellent job. After you finish a plate a staff member quickly takes it away with a smile. There are many items to choose from. We always looked forwards to breakfast here. The large breakfast room is located on the second floor. Just follow the signs as you do walk a long distance through a maze to get to breakfast.||||There is good size indoor pool, hot tub and even a sauna. The only negative comment is the workout room. There is but one shinny barbell and an antiquated workout machine. The pool area is the highlight.||||We found the concierge service to be prompt and knowledgeable. It just took a while to get Alexandra to smile. Anastasia was helpful too.||||We went into the souvenir shop several times. Reading other reviews, it is a favorite for many with good prices.||||Our first full day we did use a personal guide, Dmitry, from a company called “Peters Walk” to show us the ropes. He met us in the lobby. Dmitry stated that many handicap people enjoy using the friendly services that Petro Palace Hotel provides.||||There are many restaurants and coffee shops in the area. We particularly became enamored with a restaurant “King Pong” that served superb Thai and Vietnamese food.||||Overall, even though Petro Palace has some quirks, it served our visit well experiencing the “Cultural Capital of Russia.” We highly recommend this hotel for a short or long stay. This hotel is extremely convenient, friendly and has indeed a superb breakfast.||||If you found this review “helpful” in any way, please press “LIKE” to...
Read moreFrom moment we arrived the staff were superb. We arrived on an early flight from London Luton and decided to kill some early hours by taking bus from airport then visiting the famous metro stations. Recommend for the experience. Despite our 5am sightseeing underground we were at hotel by 7.30 and our room was still occupied (check in usual time) but the fantastic guy on desk found us a room straight away and within minutes two maids came to make up sofa bed as 3 of us. We slept til 10.30 and were refreshed to start touring. We were going to eat in the hotel restaurant up on 8th floor and went to look at menu. Reasonable prices and looked good although after we had visited Hermitage we ended up starving so chose restaurant on way back instead. The concierge were also helpful and printed out our flight tickets for free. Nothing was too much bother. Despite -11 and snow the rooms were warm and very spacious. There is a small gym and pool all very clean. Good spacious sauna and a whirlpool which was bit cool (but I accept it wasn’t hot tub). Hotel is in great location. The two 21 year olds I travelled with found some great trendy restaurants within minutes of hotel serving vegan / international food where the trendy St Petersburg set clearly dine. Hotel don’t charge you for sending info for your visa unlike some hotels/air bnb. Def worth the money and would recommend. We saw ballet at Malinsky which was 20 min walk and as 3 females we felt very safe late at night. There is no homeless people or beggars around. The hotel ordered my taxi back to airport which was great price and it was snowing hard - treacherous driving conditions and BMW 5 series with very good driver. Phew. Some trip advisor reviews say Russia expensive but despit poor value of £ I found everything super cheap (although used to...
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