MA'KHAYA GUEST HOUSE — Hotel in Gauteng

Although we were welcomed at the door by the manager, my excitement soon fainted when we entered the house. Maybe I already knew that all would not be well as I have struggled for 2 days to make the booking.||We had booked the Honeymoon suite (because of the very affordable price and fantastic photos on the website). We had to walk through the (small congested) kitchen to get to the room. My little girl was with us, so the chances of three people moving around in comfort was zero. Maybe there was a large zoom lens fitted to the camera that took the website photos.||The manager suggested that we take the bigger guest room, right next to the (very compact) dining area. That meant that sleeping late would not be an option. He mentioned that the curtain that divides the room must be drawn if we do not want to pay extra to use the single bed. ||Maybe he could see my disappointment, so he suggested that we look at the "Small Khaya". To get there we had to walk through the garage (with a vehicle inside) and follow a very narrow path along the splash pool.Needless to say that the name of the room is perfectly suitable. ||I was so glad that I did not pay anything (as no formal quote was provided in advance). As we do not know the area well we said that we would just like to have a private conversation about our decision and that we will be with him in a minute. We were parked inside the parking area (for very highly skilled drivers). Before we even got in the car to discuss the options the gate opened. No-not for other guests -for us. ||Well we decided to use the...

This is not a right place for business or for family; it may be good for the guys who wants to drink and barbecue. No proper maintenance Not Hygienic Full of mosquitoes Insufficient space inside the room and its hard to keep a single hand luggage bag. Wash room is good but window curtain is not sliding down; so its transparent. The room which was allotted for me has back door and it doesn't have lock or hook and on the other side the floor filled with fallen leaves. The wooden wardrobe is not sufficient to keep things. Wooden dolls and carved antique are loaded in the room. Little naughty with pets on the roof top.

Dear Management: I am sorry to provide you the negative feedback; we faced such an issue and we couldn't stay for an hour, but you have taken 15% from our billing. I made my feedback not to hurt you; hope you will accept the remarks and do better, you will come up in your business. ...

What an excellent experience, this is truly a home from home.||The rooms are spacious, most with there own patio! Very clean and well maintained. All the amenities one would expect from a five star establishment. This is truly five star at three star prices.||The service is great with nothing being to much trouble, speak to Jabu or Temba and they will make it happen.||It is in a quite part of Melville so you do get a restful sleep, but it is close enough to the party to enjoy the night life as well.||Breakfast, which was included, was sumptuous to say the least, with a big fry up and continental with pastries, baked on site by the Chef Gabo.||These guys know how to make a guest feel special and with there own tuk tuk and in house airport ||transfers, you don't even need to hire a car.||Whether you stay for business or leisure, you can't go wrong with Makayaya.||Regards...