Agaete Parque — Hotel in San Bartolomé de Tirajana

Building is showing signs of age, and not busy this time of year. Some apartments under refurbishment and children's pool is being rebuilt so hammering and concrete breaking every weekday. You won't need an alarm after 8 am.||The guy who cleans the pool and does general maintenance should be fired, he is that rude. We walked around the complex on our first day and he was literally screaming at us because we went into the pool area 10 minutes before the pool opens. We were in Street clothes and had no towels or bag with us. Pool access is not signposted, the only entrance we could find was at the back of the car park and was being used by the builders. We discovered if you go to first floor towards mini golf there is a spiral staircase to pool.||Two hours later we are heading for our car, we exit the reception area and he followed us out, he was red faced, shouting furiously and gesturing wildly telling us to come back. I really thought he was going to attack us. I stood between my wife and him showing him my car key but only when my wife got into our car did he stop. We spent the rest of the week avoiding him, there was nobody in reception to complain to. ||The pool attendant was nice with a smile every day.||The apartment we had is basic, though well equipped for two people and clean so no problem there. PDI is still fairly quiet but there is plenty of restaurants...

Hi all, ||Positive first, apartments were very big. ||Now our ordeal of a "holidays"||Travelling with a baby a child and 2 adults. Booked by booking.com||We got there, and there was no reception, a phone number on the wall to ring for the cleaners to give you the keys, or if out of hours a number for the safe that is on the wall to get your keys. ||The kids pool was closed, and know one told us about this. ||Few rooms at the apartment getting reformed so from 8 am you could hear the bagging. ||Got in touch with booking.com to change us of property as what was contracted was not offered, they ignored us completely. The apartment owner did not even want to show her face to us, we had to move ourselves to find her at another hotel to get a claim form. Baby cot that they provided me was in bits it did not even go fully up. They advertise kids playground, another lie because there is none. They advertise pool bar, another lie, that is closed down too. Between the hotel and booking.com they have destroyed our holidays. I will never booked by booking.com or stay in this property ever again. We were trying out the place to book 30 rooms for next year but guess what? We will not be...

Self catering apartment which had everything we needed, the owner had thought of everything that may be needed. We arrived with milk, fruit and cava welcome package. There are other rental properties, we were in 329 and cannot fault it. Yes, you are need a road and there is road noise if you are very sensitive, we weren't and it did not bother us or keep us awake.|There is a beautiful pool, kept really clean and plenty of beds. It opens at 10am and you access from the first floor, if you have mobility issues there is a ground floor door which can be opened on request. Gardens kept immaculate and there is an amazing restaurant right on site, so you do really have a poolside side bar. You can gets drinks etc to take to the pool, just no glass. Really cannot fault it and the communication with the apartment owner was first class. |Location is amazing, shops and bars literally on your doorstep but it is not a noisy resort, just the right mix for all. A short walk to...