The rooms was better than expected, comfortable, lots of lights, good shower. Hotel has 3 floors (ground, second and third) and no elevator. Wifi was useless, inexistent. We stayed 3 days at the second floor and it only worked for a little while after I complained at reception and they unplugged the router. Next morning it wasn't working again. I was successfully connected but couldn't even refresh a web page. The shower water was too cold but after adjusting the temperature of the water heater under the sink, it was fine. What should be improved is check-in and services in general. We were requested 500 TB as warranty for the return of the rooms keys of 2 rooms (white plain magnetic keys that are very cheap to get for hotels). Finally I agreed on 300 TB that we got back at checkout when we returned the keys. One of the keys did not work so we got a regular key for the room and could not be used to turn on the electricity of the room nor could open the door passing the entrance so we got a third key for that door after asking for it. Breakfast if you pay for it is in a restaurant nearby. But you have 2 sets to choose for each coupon paid from a menu. Each set has 1 food and 1 beverage (fruit, french toast, tuna or chicken sandwich, eggs, soup. No bacon or ham. Probably I am forgetting something). I choose a tuna sandwich and the photo at the menu will show a decent sandwich with lettuce and decent filling. The truth was no lettuce and very poor filling that didn't even cover the bread. We requested to change from the chicken or tuna sandwich at the menu for a ham and cheese sandwich that was in the general menu. Something that was fair to request. But they denied. We had to pay 120TB for the sandwich. That is not a...
Read moreI recently stayed at this hotel with my family, and our experience was wonderful from the moment we arrived until the time we left. The staff, facilities, and location all contributed to a very enjoyable stay.
Rooms
We booked a triple room, which was ideal for our family. The room was large, very clean, and had three comfortable beds—perfect for traveling with a child. It felt spacious and well-suited for families who need both convenience and comfort.
Facilities
The hotel has a nice little pool that our 6-year-old loved. What stood out most was the flexibility of the staff: even after check-out at noon, they allowed us to stay around the hotel and let our child enjoy the pool while we waited for our flight. This thoughtful gesture made our day much easier and more relaxing.
Service and Hospitality
The receptionist was extremely friendly and helpful upon arrival, setting a positive tone right away. Throughout our stay, the staff showed genuine hospitality, always attentive and accommodating to our needs.
Location
Another highlight is the hotel’s location. The surrounding area is filled with restaurants and shops, making it easy to find food, enjoy local flavors, or pick up anything you might need during your stay. This convenience added to the overall comfort of our trip.
Overall Experience
This hotel is an excellent choice for families. With clean and spacious rooms, a family-friendly pool, outstanding service, and a great location near restaurants and shops, it offers both comfort and convenience. We are very grateful for the experience and will definitely be coming back.
In summary, a highly recommended hotel for families who want a welcoming stay in a lively and...
Read moreMy recent stay at Lanna Tree Boutique Hotel in Chiang Mai was an enjoyable experience. The hotel's perfect location in the city center offered easy access to vibrant dancing areas, bustling markets, and a plethora of delightful restaurants. The polite and attentive staff were always ready to assist, whether it was arranging transportation or helping with lost items.
The rooms at Lanna Tree were clean, comfortable, and provided a peaceful retreat after a day of exploring the city.
One of the highlights of the hotel was the cute swimming pool. It provided a refreshing respite from the heat and allowed guests to relax and unwind. The pool area was well-maintained, creating a pleasant ambiance.
The hotel staff went above and beyond to ensure a positive experience. They were polite, helpful, and attentive to the needs of guests. Whether it was providing recommendations for nearby attractions or assisting with renting transportation, their knowledge and willingness to assist were commendable.
The location of Lanna Tree Boutique Hotel was truly convenient, as it placed me in the heart of Chiang Mai. Within walking distance, I had access to lively dancing areas where I could immerse myself in the local culture and enjoy vibrant performances. The nearby markets offered an array of unique souvenirs and delicious street food, while the surrounding restaurants catered to diverse culinary preferences.
In summary, Lanna Tree Boutique Hotel offers a convenient and comfortable hub in the heart of Chiang Mai. The location, attentive staff, clean and comfortable rooms, and the addition of a charming swimming pool create a pleasant environment for guests to relax and enjoy all that the city...
Read more