After extensive research and trying to find a suitable hotel with good reviews in Bangkok I booked this hotel through my credit travel rewards and I am very pleased with the accommodations.
We stayed for two weeks in a Junior Suite. It’s a large room with a Balcony and two double beds pushed together. It has plenty of space to store luggage and comes with a small seating area and a full size desk. There’s a small dorm size refrigerator, an electric teapot, a safe to store valuables and a hair dryer. Housekeeping provides two complementary bottles of water per day and restocks coffee packets.
We have had a great experience at Le D’Tel and we will be booking again and recommending to friends for future visits.
Accommodations we used Free Breakfast 👌 Pool 🥰🏊♀️ Huge Tub/Shower 🥰✨🛀✨ Daily Maid Service 🥰🛏️ AC unit 💨🥶✅ Balcony 🥰🫶🌃 WiFi connection 🤝❣️ Shampoos/Soaps/Toothbrushes and toothpaste/Cotton Swabs/Clean towels in room and at pool (big towels at pool) 🫶🫶🫶🫶
Pro’s we want to mention Clean and bug free hotel Staff is extremely friendly and speaks some English. They were very responsive to our sometimes odd requests. (I asked for a little salt and they gave me a bowl of it 😅) We never felt rushed or pushed, our time was very relaxed. It’s a very quiet hotel, we got PLENTY of sleep 😴 the outside street traffic can be loud sometimes but didn’t bother us too badly. Maid service was incredible and always serviced the room when we turned the DND button off. They never moved any of our belongings, just cleaned the surface areas and checked and organized the necessities for our comfort. They were very respectful of our privacy. There’s a safe in the room so you can feel comfortable leaving valuables behind. The balcony was a necessity for our trip and one of the prime reasons I chose Le D’Tel. There’s no furniture there but we were able to purchase two small stools and a trash bin from the nearby street market so we could fully enjoy the backstreet views of Bangkok. It rained for a couple days during our trip and most of our time during the rain was spent watching the lightening from our large balcony 🥰 we really love this memory we now have. Nearby there is a back alley street market with everything you could need. There’s a very clean laundromat called Mimi and Hugo. In that market you can find all kinds of stuff to buy. There’s these little green pancakes that were so yummy and totally worth 20 baht for a small bag. There’s a 7Eleven on every block, and any kind of service you might need on the main street.
Con’s (improvements?) we want to mention/suggest We really needed an Iron in our room for our shirts. We asked if one could be provided but we weren’t able to get one. We found a lady at the nearby street market that ironed our clothes for 100 Baht Halal options are not close to this area. There are no Halal meat options at the free breakfast and nothing nearby that we felt comfortable eating. Most of the time we just ate the fruit and veggies for breakfast. The fresh made omelets are good but the chef can get confused when you say “no ham”. Most of the breakfast dishes include pork. We found ourselves using the grab app as an inexpensive alternative to walking 20 minutes to BTS and then walking again after getting close to the Halal restaurants. Deliveries were pretty easy. We always met the grab driver outside in the carport. The hotel is a 20 minute walk to the BTS station and most days we found ourselves limping back with sore ankles at the end of the night. (why are there so many stairs in Bangkok?😩) The hotel is down an alleyway but the nearby main street is incredibly busy and hard to cross. It would be a nice feature to have a Tuk Tuk shuttle driver on standby to take guests to the nearest BTS/Metro stations to preserve their energy for later. The street traffic can get real bad during the evening due to garbage service and deliveries.
Thanks again to this hotel. We loved our...
Read moreClose to the most lively part of lovely Suan Phlu Road but in a tiny side alley so away from streetnoice. Unfortunately the hotel staff produces lots of noise themselves all day starting from as early as 6am by some shouting, laughing and loudly talking staff be it from outside (security and parking field staff) or inside (housekeeping). Doors are a joke here, thin as paper and not even firmly closing (you can see the light from the corridor at night in your room (see photo)) and both balcony and room door are shaking a bit (as they don't fit the doorframe properly) doing some noise everytime somebody closes another door in the corridor. Therefore you literally hear everything in your room. It's really hard to sleep after 6am anymore. No security chain at your door. Public areas (reception, lounge, public toilets, rooftop) are clean and look nice. Staff is friendly. Small rooftop pool with a few unforunately very uncomfortable sunchairs (weird extendable chair to sunchair design that is very uncomfortable/painful when laying on your stomach trying to get some sun to your back) and a few normal chairs and tables on 8th floor. The hotel is surrounded from 3 sides by very close other buildings so you have absolutely no view from most of the hotelrooms but to a wall or other windows & balconies from very close other buildings forcing you to close the curtains (unless you have a strong desire to exhibit yourself with no privacy). The ceiling in my room was very low and the bathroom very cramped and small the more as the door opens towards the toilet. Very dangerous bathtub as tub and floor are slippery and you have to take a real big step to get out of it (and I have long legs...); someone elderly or with short legs will necessarily have to somehow sit on the edge and swing legs over to the floor artistically. Very cheap plastic shower curtain which is far too long for the bathtub causing another slippery danger (besides being filthy). The smoke detector had been wrapped in some cover film. Housekeeping did a very mediocre job: Firstly a very strong, odd, stinky smell behind the bathroomdoor around the toilet (as if they poured some aggressive, vinegar based chemical toilet cleaner there). Cleaning a used glass with a toothbrush in it to them meant simply turn it back upside down obviously not being cleaned for one single second (as the tiny bit of toothpast from the brush is still clearly visible on the glass bottom). One day they didn't clean the room at all and I had to call reception twice begging for some towels, water and toilet paper, another day they took away empty toilet paper rolls without refilling any and same for small towels forcing me to again somehow organising that when I returned late at night. Floor had diverse easy to clean dirty spots, walls in the shower had obviously never been cleaned for a long time (tiles full of lime) and mold is clearly visible (obviously never properly addressed by some regular cleaning). Lighting both in room and bathroom is low making it difficult to clearly see details in the mirror (will be very bothersome for people who e.g. want to put make up or shave). Overall: Good location in Suan Phlu area, friendly staff, a nice little rooftop area and shiny entrance hall like a 4* hotel. But low ceiling rooms with noisy, thin "doors", view only to the next nearby walls and the cramped tiny bathroom with the dangerous bathtub are by far not worth the money nor anything close to a 3* hotel. All in all: I would not come back neither recommend it...
Read moreOur trip to Bangkok was quite spontaneous. We didn’t plan to spend a lot of money but still wanted to experience the city. This hotel has decent reviews on Google, but I honestly have no idea how it received such praise.
The first room we were given was absolutely filthy. The shower curtain was disgusting, the floor had clearly never been vacuumed, and the overall cleanliness was completely unacceptable. While I understand that many people work long shifts here, I can’t excuse the state of the room.
After reporting the issue to the reception, we were given a new room. It was slightly cleaner, but nothing to be impressed by. And that’s when the next problem started: the air conditioning didn’t work. By this point, it was midnight, we were exhausted from our journey, and all we wanted was a clean room with functioning AC.
A staff member came in and attempted to clean the air conditioning unit right in front of us. The dirt inside was so bad it was almost nauseating. He said it would start working in five minutes, but it didn’t.
We called reception again around 1 AM, explaining that the room was still unbearably hot and we couldn’t sleep. The staff member came back, measured the temperature from the fan (which read 23.5°C) and told us, “It’s fine.” But the AC control panel was set to 18°C, meaning the room should have been much cooler. After a 10-minute wait, he came back and informed us that all air conditioners in the hotel work like this, which was clearly not true. The AC in the first room had worked perfectly—actually, it was even cold, which was fine with us.
To make matters worse, the air conditioning in our second room was so loud it kept us awake. In order to get any cooling effect, we had to set it to the maximum setting, but it still didn’t provide much relief.
Then, a housekeeping lady came to our room with someone else’s belongings and tried to give them to us. It was a complete circus.
The night was uncomfortable—not just because of the heat but because the walls were paper-thin. First, we endured loud partying, then… well, let’s just say other noises.
The next morning, on March 15th, we spoke to the man at reception, who was incredibly rude and dismissive. We politely explained that the air conditioning still wasn’t working and that we couldn’t stay in the room any longer. We requested a third room change, and also asked to speak to a manager, as we had been told the day before that one would be available. Instead of assisting us, the man laughed in our faces. It was embarrassing and completely disrespectful.
We then requested a refund, as this situation was beyond unacceptable. The man told us that a refund was only possible two hours after check-in. I’d like to remind you that during the first two hours of our stay, we were busy switching rooms, and then the staff spent more time trying to fix the broken air conditioning.
This level of service is absolutely appalling. The hotel does not meet basic customer service standards, and the staff’s attitude towards us was both unprofessional and disrespectful.
Surprisingly, breakfast was okay, and some of the staff were friendly, but that was about the only positive.
I would strongly advise avoiding this hotel. It should be rated a maximum of three...
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