Divan İstanbul City — Hotel in Şişli

First of all ....Big mistake to book this hotel

This is not a hotel ...

This is looks like u have no place to stay exept here .

The first time and would be really never .!!!

If u are really booked a hotel PLEASE!! Reading comments before u are going to book .!! I really don’t know from where to start to explain.

I hade operations in my head after the hospital I couldn’t going to out of my hotel room and I have to stay at my hotel from my doctors,, But some part of my family will like to come to visiting me while I am staying in istanbul’’ And yes they are coming to my hotel to see me only in the lobi..!!!

But people are working at the hotel ignoring and they not even let me to see theme at the hotel which is even raining outside ...

that’s really really bad .... and sad sad sad....

And ROOMS ARE REALLY NOT COMFORTABLE THAT ALL ..... if u ever stay at this hotel u will understanding me what I am telling at here ..!

People are talking at rooms u gonna hear theme .... If people are going out of rooms or coming in room u will hear them .... OMG ..!

I try to call the reception to explain 02:40 middle of the night maybe 10 times ... but in this 4 stars a hotel no one answered an my call .... And in the early morning I have to go very early to the airport but I was very tired couse of not sleeping that’s all ...

And after what I did I wear my clothes and walking downstairs to see some one and explain my problems ......

That’s big SHAME!!!!!

Finally people are shut they mouth from the next room or upstairs...!!

Some of personal are Nice and friendly... THATS ALL ......

Heart breaking..!!! I really wish and hope maneger of the hotel see this and comment and do something for they companies...!!! .... Date of staying is 30/11/2020 to 04/12/2020 5 bad days with angry feelings I couldn’t move other hotel becouse of my operation...

I stayed several times in Divan İstanbul City last year and really liked this place, for its location, friendly staff, and a very nice breakfast. So I can’t describe how disappointed I was this time. I stayed one night, and decided to have a breakfast in the morning when I saw I had time, even limited, for it. I informed reception that I would I have a breakfast and would pay when checking out. Also I asked if they can help me with a taxi to pick me up a specific time, pretty soon. So, it was super weird, that after I informed restaurant staff I’d have breakfast and I would pay that extra fee upon checkout; she found me a few minutes later when I was picking food from buffet, and asked if I knew I had to pay extra. I said yes, although I already mentioned it myself. But then, just ten minutes later, right in the middle of my meal (and it was really hectic, as between the opening time of restaurant and the time for me to leave was not much space), she came with a check and card terminal and demanded me to pay. I was eating at that moment. It was super weird. I still have this really strange feeling. I had to stop eating, had to pay at my table. It never happened before. I stayed in Divan many times, had many breakfasts there, it was always enjoyable and the staff was super friendly. And then the taxi moment. I finished my breakfast, went to checkout, was time for me to leave. No one called the taxi. The receptionist said “I remember” and directed someone to start calling taxi. As a result I left twenty minutes later than I planned. I almost missed my next trip. I can’t really tell how much people’s attitude is important. The location and taste of food are replaceable, but the atmosphere is what...

I moved here after five nights at a debatable ‘5 Star’ hotel, and I love the Divan City so much more!!||The mattress is superior in quality and my sleep was wonderful. |The furniture and interior design could definitely use a refresh and update. It looks a bit dated and is the only reason I give this property 4 stars vs 5. The Lobby is completely refreshed and modernized. Maybe the rooms are next?||The bathroom and shower are spacious. Nice shower pressure and temperature. Easy to wash all the shampoo out of my long hair. The water does not splash out of the shower and all over the floor like my previous hotel (no moping). There is a bidet feature on the toilet. The vanity is plenty big for all my products.||Breakfast is positively lovey. The croissants and breads are indulgent, the fruits and veg are abundant and the fresh squeezed orange juice is a nice touch. They also play pleasant music which sets a relaxing tone. Overall the hotel feels very cosmopolitan. It’s nice to sit by the window/sidewalk and watch Istanbul wake up. There are windows everywhere connecting you with your surroundings.||I loved my lunch in the pub. I arrived early for check in and needed to wait for my key. The meal was satisfying and there was a delightful glass of Chardonnay to appreciate. If it weren’t slightly raining, I would have happily sat out on the veranda amongst all the plants. Alas, the wall was completely open and there was a light fresh breeze while dining.||The staff is welcoming and helpful. They are approachable, attentive and friendly.||I had no idea how much I was missing from my Istanbul experience until I switched hotels. Thank...