I was visiting istanbul me and my friend for a weekend coming from Dubai, our flight departure from Dubai was 4:00 morning and we reach Istanbul like 10:00 am, we was really so tired, we reached hotel like 11:30 am and i asked for early check in, but the guy on reception said he cant provide it for us before 2:00 pm as the rooms are full and the normal check in hotel is 2:00 pm, so we decide to go out and have a breakfast than return back.|We get back to hotel 1:30 pm and again the guy said the room is not ready, we stayed in the lobby for 30 min more, waiting our room, than we discovered that our room was really empty and someone just start to clean it , it was the room no 301 exactly , located directly next to the reception in the lobby... It was really bad to let us wait all this time just because the rules of the hotel was to check in 2:00pm.|Anyway, the flat was really nice, super clean and decorated, new and fully furnished|The second bad point was the location of our flat, it was directly in the lobby floor which is (2X2 meters) only so we can hear all the time almost everything and anyone talking in the lobby , all the check in and checkout conversation...|We have never tried the breakfast morning as we was clubbing all the evening and return back 4:00 morning .|One of the day our flat wasnt cleaned, i asked him why, he said we didnt request this, but the first night was cleaned without any request !!! so be carefull guys to ask them every morning to clean the room and change the towels.|Location of the hotel was really nice, 5 minutes away from taksim.|Not sure if i will go back to this hotel , but i can give him 4 star as the rooms was...
Read moreWe have just returned from a stay in this property. The hotel is fantastic for the price that you pay. We were surprised that are room featured a stove, washing machine Dishwasher and microwave. Breakfast is adequate although a little basic but the roof top terrace offers great views across the city. We found the staff friendly however they speak little english. There is a steep hill from the tram stop up to the hotel and the hotel doesn't have an elevator and therefor probably wouldn't be suitable for guests with mobility issues. || The location is in the heart of the new town and Istiklal Cad is just a few meters away meaning that you are at the heart of the shopping, restaurant and night life district. The hotel is down a small side street and doesn't suffer with noise. || Sadly we were forced to cut our stay short and checked out of the hotel early due to protests taking place on the doorstep. This area is prone to demonstrations and the police routinely fire tear gas. We had a very frightening experience and consequently decided to move to a hotel in the quieter Sultanahmet area. The hotel itself is good and I would...
Read moreAdvertised as a penthouse with a terrace in July 2015 and booked for July 2015||Not a penthouse as not on the top floor which is where penthouses are located||No terrace at all provided||For this I was charged E394.20 for one bedroom in a pretty ordinary apartment ||when I raised this issue with the staff they were most apologetic||the staff conferred with the owner/management with the following options offered||||||1. after arriving at 7am in Instanbul after a 20 hour flight from Sydney Australia we were allowed to check in at 2pm||||After staff consultation with their superiors two options were suggested at 5pm||We could check out||or||we could be given a 10 Euro discount||||Neither option was acceptable and both were downright insulting||||I would suggest being very cautious in making a booking in this establishment||||I also found two other guests at reception making if clear that their booking was not what they expected.||||Though wifi was included in room rate it rarely worked||||||||||||||||||||||||||||||||||What they offer is way short of...
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