Melrose Viewpoint Hotel — Hotel in Pamukkale

Melrose Viewpoint Hotel is a quaint little hotel in Pamukkale. It is in a small by-lane from the main arterial road of the town. We arrived in the evening in the town by a shuttle bus from the Denizli Otogarı (bus station) after traveling by intercity bus for more than 7 hours from Konya. The shuttle bus dropped us at a bus stop about 100 m from the hotel. It took us a little while to figure out how to reach the hotel using the small pathway that runs alongside a huge storm drain. Once there, we met a gentleman at the front desk who showed me a couple of rooms on the ground and the first floor. Since I was looking for a view of the famous travertines from the room, I chose one on the first floor which had a view of the town and the travertines beyond it. Since there is no elevator in the three storied hotel, we had to carry the luggage upstairs ourselves. It wasn’t a big inconvenience but some help from the hotel staff would have been nice. However, there are no bellboys in this hotel. ||The Standard Triple Room was not too large in size but did not feel cramped. I had booked it online for one night with breakfast included after reading reviews and checking out the pics of the hotel. The room and the hotel turned out exactly as expected and even better in some sense. The town is not large and the hotel is conveniently located. The restaurants and cafes are all nearby and even the south gate to the famous travertines is a kilometre or so away, which is easily walkable. ||The room had a comfortable double bed with a side table, a single bed, a desk and a stool, a cupboard, air conditioner, and a flat screen TV. The room had large windows that opened to the scenes of the town. The bathroom is equipped with modern fixtures and shower cubicle and is of a good size. Basic toiletries are provided in the bathroom. On the ground floor, there is a small lounge area in front of the reception and there is a freezer with ice creams and some wine bottles on a rack (both chargeable, I am sure).||The hotel is beautiful designed and the colors used are very pretty – match with the environment. There is a decent size, well maintained swimming pool, which is useful to cool off in after the visit to the tourist sites. There are plenty of sun beds lying around. We were able to use the pool the next day after our return from the travertines around noon. There are lot of trees and plants around the pool so it gets some shade in the day time and is open till late in the evening. There is also plenty of parking spaces available in the front of the hotel.||The breakfast is served in a covered area next to the pool and it has plenty of tables and chairs available. That’s the only time we came across other guests in the hotel. And of course, many cats loitering around in the hope of getting treats from the guests. They were not allowed to enter the dining area, though. The buffet breakfast is a fairly large spread with the usual Turkish fare – olives, variety of cheese and jams, rolls and breads, fresh fruits and salad, salami – and the continental stuff – cereals, juices, tea and coffee, boiled egg, and sausages. Some of the items were served on the table by the ladies managing the kitchen. There was a water dispenser which the guests could use to fill up their water bottles.||The next day after touring the sites, we returned to the hotel and enjoyed our time in the pool. We had to check out of the room before that since it was time to vacate it but were allowed to place our luggage in the storage room behind the reception, which also had a clean bathroom with toilet and shower attached to it. We used the bathroom for changing in and out of our swimwear. ||As our bus from the Denizli Otogarı (about 40 minutes by shuttle from Pamukkale) to Kusadasi was in the evening, we were permitted to relax in the airconditioned lounge for as long as required. This turned out to be a huge convenience as the sun was shining hot and we didn’t want to venture out except for having lunch. The gentlemen at the front desk during the night and day are polite and courteous and helpful whenever needed. ||We had a good very time in this hotel and...

Melrose Viewpoint Hotel is a quaint little hotel in Pamukkale. It is in a small by-lane from the main arterial road of the town. We arrived in the evening in the town by a shuttle bus from the Denizli Otogarı (bus station) after traveling by intercity bus for more than 7 hours from Konya. The shuttle bus dropped us at a bus stop about 100 m from the hotel. It took us a little while to figure out how to reach the hotel using the small pathway that runs alongside a huge storm drain. Once there, we met a gentleman at the front desk who showed me a couple of rooms on the ground and the first floor. Since I was looking for a view of the famous travertines from the room, I chose one on the first floor which had a view of the town and the travertines beyond it. Since there is no elevator in the three storied hotel, we had to carry the luggage upstairs ourselves. It wasn’t a big inconvenience but some help from the hotel staff would have been nice. However, there are no bellboys in this hotel.

The Standard Triple Room was not too large in size but did not feel cramped. I had booked it online for one night with breakfast included after reading reviews and checking out the pics of the hotel. The room and the hotel turned out exactly as expected and even better in some sense. The town is not large and the hotel is conveniently located. The restaurants and cafes are all nearby and even the south gate to the famous travertines is a kilometre or so away, which is easily walkable.

The room had a comfortable double bed with a side table, a single bed, a desk and a stool, a cupboard, air conditioner, and a flat screen TV. The room had large windows that opened to the scenes of the town. The bathroom is equipped with modern fixtures and shower cubicle and is of a good size. Basic toiletries are provided in the bathroom. On the ground floor, there is a small lounge area in front of the reception and there is a freezer with ice creams and some wine bottles on a rack (both chargeable, I am sure).

The hotel is beautifully designed and the colors used are very pretty – match with the environment. There is a decent size, well maintained swimming pool, which is useful to cool off in after the visit to the tourist sites. There are plenty of sun beds lying around. We were able to use the pool the next day after our return from the travertines around noon. There are lot of trees and plants around the pool so it gets some shade in the day time and is open till late in the evening. There is also plenty of parking spaces available in the front of the hotel.

The breakfast is served in a covered area next to the pool and it has plenty of tables and chairs available. That’s the only time we came across other guests in the hotel. And of course, many cats loitering around in the hope of getting treats from the guests. They were not allowed to enter the dining area, though. The buffet breakfast is a fairly large spread with the usual Turkish fare – olives, variety of cheese and jams, rolls and breads, fresh fruits and salad, salami – and the continental stuff – cereals, juices, tea and coffee, boiled egg, and sausages. Some of the items were served on the table by the ladies managing the kitchen. There was a water dispenser which the guests could use to fill up their water bottles.

The next day after touring the sites, we returned to the hotel and enjoyed our time in the pool. We had to check out of the room before that since it was time to vacate it but were allowed to place our luggage in the storage room behind the reception, which also had a clean bathroom with toilet and shower attached to it. We used the bathroom for changing in and out of our swimwear.

As our bus from the Denizli Otogarı (about 40 minutes by shuttle from Pamukkale) to Kusadasi was in the evening, we were permitted to relax in the airconditioned lounge for as long as required. This turned out to be a huge convenience as the sun was shining hot and we didn’t want to venture out except for having lunch.

We had a good very time in this hotel and...

Very disappointed in our experience here.

My fiancé and I have traveled for the past month in Turkey. We have been to Istanbul, Izmir, Cesme, Antalya, Cappadocia, and Pamukkale. I have never written a bad review on Airbnb. Never. I hope readers do not take this review as an entitled couple who are pretentious. We typically give 5/5 stars even if we weren’t the biggest fans of the location.

The host were generally nice people but their service was very poor, and it is very unfortunate to say.

For starters, the food at the location was not complementary and you had to pay for everything. Something very different from the other Airbnb, hotels, hostels, that we have stayed at. They offered us a bottle of water as if it were free and then later charged us for it. The location is decent, however; the are hotels closer to the thermal pools.

The real gripe of this review is the laundry service. Long story short: They ruined our wardrobe which is over $800 USD.

(Longer story: I had asked the host about the laundry service, which they stated they would do it for us. I asked very politely, not to sound demanding or high maintenance, that our clothes be washed in cold water, which he responded to by repeating what I had requested. I also asked if they would hang dry or use a dryer, and the host stated, it would be a dryer, so I asked them to please not dry the clothes for us and that we will take it back and hang dry it ourselves. He repeated my request again for the clothes not to be dried and that they would return it to us damp. The woman the next day said she understood that we didn’t want it in the dryer but dried it anyways. Now the fabric is permanently damaged. The clothes have faded. My shirts have become too tight. I have washed this wardrobe over a handful of times with no issues, in Turkey, and this one wash has ruined not only my summer wardrobe, but my fiancé’s as well. It is very disappointing because they did exactly what we asked...