Cappadocia Cave House — Hotel in Urgup

An Unforgettable Stay at Cappadocia Cave Hotel, Ürgüp – 10/10 Experience

We recently stayed at Cappadocia Cave Hotel in Ürgüp for two nights, and it was truly an unforgettable experience. From the moment we arrived, we felt welcomed and cared for.

The lady owner of the hotel is an exceptionally kind and gracious host. She went above and beyond to make us feel at home—even waiting for us until 10 PM to ensure we checked in comfortably. Despite the late hour, she answered all our queries with patience and warmth, and her fluent English made communication effortless.

The overall vibe of the hotel was peaceful and positive—just like walking into your own home. It’s not only beautiful but also very well-maintained. The location is excellent, just a 3-minute walk from Ürgüp city center, and only 15 minutes’ drive to Göreme and other major attractions in Cappadocia.

Our room was spotlessly clean, with hot water available 24/7 and a well-maintained attached bathroom.

The staff were incredibly friendly and respectful. The owner remained available throughout our stay and even helped us book local tours at very affordable rates.

Hotel Features: Authentic cave-style rooms with attached baths

Café on the rooftop with beautiful views

Common terrace for relaxing and enjoying the scenery

Daily housekeeping

Walking distance to restaurants, cafes, and shops

Excellent location near top attractions

I highly recommend Cappadocia Cave Hotel to anyone visiting the region. It offers great value for money, a peaceful environment, and, most importantly, the warm hospitality of a host who truly cares about her guests. A heartfelt thank you to the wonderful lady owner and the entire team for making our stay so memorable.

Rating:...

Disappointed with the staff's attitude – would not recommend!||We stayed at this hotel starting from Friday. The check-in process went smoothly: we were greeted politely and registered quickly. We booked a room for 3 adults and 1 child, providing the exact date of birth of the child (2 years and 9 months old). There were no questions during check-in, and the payment was made in advance through the website.||However, the next day we experienced an unpleasant incident that completely ruined our impression of the hotel. We were served three portions of food, and we simply asked for an extra plate for the child. The staff responded rudely, begantalking about us in Turkish, even though we made it clear we didn’t understand the language. Instead of calmly explaining their point of view, they raised their voices, acted aggressively and insisted that our child is “already 3 years old” and therefore “not included” in the reservation – despite the fact that all documents and the child’s age were clearly provided at check-in.||It felt like the staff were deliberately looking for a reason to start a conflict, accusing us of dishonesty, which is completely false. According to their logic, should a person who is 17 years and 8 months old already be allowed to drive?||This was the first time we've encountered such unprofessional and disrespectful service. Our vacation was ruined. We did not expect this kind of treatment from a hotel that presents itself as family-friendly.||We do not recommend this hotel if you're planning a stay...

My wife and me have visited this nice accomodation for one week at the end of december 2018. The owner has changed meanwhile and the new owners are young couple (Mr Orhan and Mrs Zeynep) which are very friendly in order to satisfy customers needs. We arrived late and were hungry and Mr Orhan ordered us nice food to eat. One afternoon they invited us to show us some secret insider sightseeing areas and to have a turkish coffee. Just this gesture is 5 stars worth. Even the staff (Mrs. Türkan and Mr Sükrü) are very friendly and nice people. In my eyes these people are also a highlight of cappadocia, which you will not forget easily.

The rooms - we had the suite room - were very nice and cleaned daily - even the bed linen. Standard eqipment (TV, Fridge, etc) is given and with function. A nice breakfast is included to the price. In the morning during breakfast you have nice panorama with fireplace. If desired they are making also baked patatoes for you which you can eat when drinking your turkish tea or coffe. You are free to use the breakfast / fireplace room all the day. There are no additional or hidden costs during your stay.

The hotel itself is just 3 minutes walking time to the city. But due to its cave building you can sleep very well without any noise from outside.

In fact 5 stars are to less for this hotel. We felt more like welcome friends than just...