Mandarin Oriental Jumeira, Dubai — Hotel in Dubai

Mandarin Oriental Jumeira, Dubai – A Masterclass in Luxury and Hospitality Dubai is known for its world-class hotels, but the Mandarin Oriental Jumeira, Dubai sets a new benchmark in luxury, service, and overall guest experience. Having stayed in multiple exceptional hotels during our trip, I can confidently say that this property is on another level. From arrival to departure, every detail was meticulously handled, ensuring an unforgettable stay.

Arrival & First Impressions The moment we arrived at the hotel, we knew we were in for something special. The arrival experience was flawless—a team of well-dressed doormen greeted us with precision and warmth, handling our luggage and escorting us inside with an air of effortless hospitality. A guest relations officer with an iPad knew exactly who we were without even asking for our names, a remarkable touch that speaks volumes about the hotel's attention to detail.

Check-in was seamless, and the staff made sure we were comfortable, offering iced tea while we completed the formalities. A special mention to the Guest Relations Manager, Loretta, whose kindness and attentiveness made a lasting impression on us. She went out of her way to ensure our stay was memorable, and we cannot thank her enough.

Rooms – Absolute Perfection We stayed in Rooms 352 and 307, and they were absolutely stunning. The Deluxe Sea View Room offered breathtaking views of the Arabian Gulf, paired with sophisticated, modern interiors. Every element of the room was curated for comfort and convenience, from the plush bedding to the state-of-the-art technology.

A standout feature was the WhatsApp concierge service, making it incredibly easy to request anything we needed without even making a phone call—something all luxury hotels should implement.

Breakfast – A Culinary Delight One of the absolute highlights of our stay was the breakfast selection. The variety and quality of the food were outstanding, catering to every taste and preference. Freshly baked pastries, an extensive fruit selection, a live egg station, and international delights made every morning a feast. The service at breakfast was impeccable, with staff anticipating our needs before we even had to ask.

Fitness & Wellness – Unmatched Facilities The gym at Mandarin Oriental Jumeira is one of the best hotel gyms we've ever experienced. It features:

Top-of-the-line equipment, all modern and well-maintained. Ice bath & free movement room—perfect for recovery and flexibility. Boxing and stretching classes, catering to both beginners and experienced fitness enthusiasts. The spa is equally impressive, offering a range of well-designed treatments and facilities that truly elevate relaxation to another level.

Service – A Class Apart What truly sets this hotel apart is the service. The reception team was one of the kindest and most helpful we’ve encountered in years. The staff remained calm, composed, and genuinely invested in guest satisfaction. Every interaction was warm and welcoming, making us feel valued and cared for.

Final Thoughts – A New Favorite Our stay at Mandarin Oriental Jumeira, Dubai, was impeccable. The attention to detail, the luxurious accommodations, the world-class dining, and the unparalleled hospitality have turned us into loyal fans of the Mandarin Oriental brand.

If you’re looking for a hotel in Dubai that embodies true luxury, comfort, and outstanding service, this is the place to stay. We cannot...

We had the great pleasure of spending a full week at the Mandarin Oriental Jumeirah in Dubai, and I can say without hesitation: it was one of the most memorable, relaxing and refined hotel experiences we’ve ever had.

From the moment we arrived, everything was nothing short of perfect: the architecture, the interior design, the lush pool area, the immaculate cleanliness, the incredible food, the warm weather, and most of all: the impeccable service.

There’s a distinct feeling that sets this place apart from other five-star hotels, a kind of calm elegance, combined with genuine hospitality and an atmosphere that makes you immediately feel at ease. It’s the kind of place that allows you to disconnect, breathe, and fully arrive in the moment. We left recharged, deeply relaxed and already looking forward to our return.

However, there is one person who deserves a very special mention and honestly, an exorbitant amount of thanks and recognition: Khalid Bazoui, who took care of us during our stay in the Club Lounge.

Khalid was not just doing a good job. He made our stay exceptional. Through genuine warmth, proactive service, deep professionalism and that rare blend of personal charm and attention to detail, he completely elevated our perception of the entire brand. Every interaction was filled with kindness, care, humour, and thoughtful touches that made us feel not just like guests, but like truly valued individuals.

Thanks to Khalid, all of our existing positive associations with Mandarin Oriental were reinforced and multiplied. We will now always think of this hotel and the Lounge in particular with a smile on our faces and a sense of joy in our hearts.

And let us be clear: we have stayed in many of the finest hotels around the world including multiple Mandarin Oriental properties in places like New York, Bangkok, Dubai and others, as well as top-tier luxury hotel brands across the globe. But we have never experienced a level of dedication, sincerity and passion like we saw in Khalid.

It was unlike anything we’ve seen, not just excellent service, but something deeper: a rare combination of heart, character and excellence that leaves a lasting impression.

What makes Khalid so outstanding is not only technical excellence, but also this rare human quality: a genuine passion for hospitality, a heartfelt attitude, and an innate talent for making others feel seen and cared for. It’s that kind of A++++ team member that every world-class hotel dreams of having and we sincerely hope that Mandarin Oriental recognizes the incredible value that Khalid brings to their guest experience.

To be very clear: Khalid Bazoui will remain one of the top hospitality professionals we’ve ever encountered anywhere in the world. We wish every hotel team had this level of dedication and emotional intelligence.

Thank you again to the entire team, but especially to Khalid. You truly made our stay unforgettable.

We...

My journey at MODUB this time has started with Can in Reservations. He showed empathy, supported my enquiries and provided a full pack of all the possible and impossible! I was amazed at his sufficient help and understanding - thank you Can! From check in I will note that Victoria,Asst GRM, was so cute and gave me the detailed guidance, most importantly on GXP app experience, such an educated and well informed colleague, bravo MO to have such perfect talents! Liza, I thank you for your attention and lovely personality and being a real human🤩 Netsu, my one4ever love! Ms.Rizka, a super star, the one who will get you to the moon and back with such an exceptional F&B experience! I feel sorry to have left earlier than planned, due to some health issues, otherwise the place is highly recommended♥️I’m also grateful to people at Netsu for the recognition. Tasca was an unforgettable experience for my husband. He fell in love with the Portuguese cuisine and we loved a cute colleague Masha (Marsha), who made that night special with her care, attention and menu knowledge 🙏🏻 All Day Dining with just perfect breakfasts, OMG! Amine, Triana, Shivam, Wia Yan, you guys are a face of The Bay, shining smiles in the first sun over there! 🤩 One should know that The Bay turns into a beautiful Italian spot at night with a conservative menu, but still a luxury high level quality of food and beverages. Zalan, you made that night for us, I promise, we haven’t laughed that much for ages, your impressive knowledge of Russian, Soviet old times Russian, makes me still smile, thank you for your hospitality, great sense of humor and professionalism🙏🏻 Hesham - it’s a WOW! Fast, helpful, professionally charming and so efficient, thank you so much for your help at our check out. You made it so smooth and easygoing, kept smiling, doing your job and total understanding of the system and processes on new arrived procedure (!), no hesitation, great way of communication, no panic, like a surgeon on the operation, IT IS A Bravo👏🏻👏🏻👏🏻 I admire your knowledge, your outstanding professionalism and most important, your attitude! I cannot pass by those who are in Housekeeping Team-your job is not seen, but we felt your exceptional endless care, oooh myyy - such a great attention to details, following the protocol, delivering the best hospitality experience of Mandarin Oriental, it’s you guys🙏🏻 endless thank you for your job!!! Tracy in communication channel, solved all my all of a sudden arrived big and small issues in few mins, while I didn’t even need to stand up from the sofa, talking to you in the app thru my phone😅thank you for your kindness, your help and your patience!

My last big thanks, respect and admiration goes to Mr.Werner, the GM and Area VP of this beautiful luxury property, who leads these exceptional, outstanding, amazing people and loyal team. I was touched to receive a signed card with amenities. I am a forever...