Netsu — Restaurant in Dubai

My first visit to Netsu yesterday, definitely not the last. The staff positivity, attentiveness and knowledge of menu items, ingredients and suggestions (especially Nick) was engaging. Not to mention, all the staff we interacted with knew the reservation name, used it all night and introduced themselves. (Staff do not wear name badges) It was already a great experience from the moment we said hi at the entrance to one of the staff, whom initially took us to a quieter area with couples in comparison to big families dining in another, very very thoughtful. Although when I asked to watch the famous grill, he did not hesitate to show us even more options, escorting us all around the restaurant, introducing us to services, products, the DJ. Wine selection was exquisite, our meal options, although we have ordered sushi/sashimi selection and wagyu steak; arrived at the same time as we wished. Everything we ordered were delicious and light, worthy of prices. Staff went beyond, assisting with lighting devices, and asking the chef to light up the grill to take photos for us, pro actively. I must say, although we were seated in front of the open kitchen plan grill, the ventilation system was so efficient, we did not have smell or smoke anywhere near us. The music/DJ was cohesive and enjoyable! While we were enjoying a delicious selection of mochi, I asked to speak to the manager, and Andrea visited our table promptly, and thanked for our...

Netsu by Ross Shonhan offers a truly exceptional dining experience, blending traditional Japanese flavors with an engaging atmosphere. The Warayaki cooking technique adds a unique theatrical element to the meal, creating a visually stunning and immersive dining experience. The restaurant's ambiance is both sophisticated and inviting, making it a perfect choice for an upscale night out.

The service was impeccable, with staff demonstrating both attentiveness and deep knowledge of the menu. The sushi, sashimi, and other Japanese-style dishes were outstanding, showcasing top-tier ingredients and masterful preparation. The extensive wine list and artisanal sake selection further elevated the experience.

However, as a specialized Japanese steakhouse, the lack of organic-raised or grass-fed beef options was a notable disappointment. Given the restaurant's commitment to quality, it was surprising that only corn-fed beef was available. For meat lovers who prioritize sourcing and responsible consumption, having premium grass-fed or organic beef options would enhance the dining experience significantly.

Despite this, Netsu remains a top-tier destination for Japanese cuisine, and I highly recommend it for those seeking an unforgettable meal. With the addition of grass-fed and organic beef options, it could truly set a new standard...

Netsu was packed on a Monday night and we were offered seating at the sushi bar until a table freed up.

Starters: Korean fried chicken was very delicious and a super solid alternative to “dynamite shrimp” which is served at every Japanese. Beef gyoza was just good and nothing to rave about.

Sushi: Spicy tuna and shrimp tempura makis were very good, and a special mention to the latter because it was one of the best I had. The flavors of the makis were unique and not like your typical sushi joint.

Main: Beef short rib was well-marinated and perfectly cooked, served with condiments that unfortunately were never explained by the waiter. Wagyu Hot Stone Rice was the only underwhelming dish as it lacked flavor and barely any sign of the beef.

Service: poor service and cannot compete against the greats in DIFC. From the moment we walked in until we left we did not receive mentionable service. Very long wait times for the food especially the main dishes which were served more than 30 minutes after the starters. Dishes were just dropped off to the table like a fast food restaurant. Hostesses were fairly poor in interactions. This takes off 2 stars from my rating because I expected far better.

TLDR; great food but be prepared to wait for your food and receive...