Castlegate Harvester
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Review of Harvester, Castlegate Business & Leisure Park, Dudley I recently had the pleasure of visiting the Harvester branch located in Castlegate Business & Leisure Park, Dudley, and I must say, it exceeded my expectations in many ways. Firstly, the location is incredibly convenient. Nestled within the bustling business and leisure park, it offers ample parking space, making it easy for visitors to access without the hassle of searching for a spot. Once inside, I was immediately impressed by the cleanliness of the outlet. The bright and inviting ambiance created a welcoming environment that made my dining experience all the more enjoyable. The staff at this Harvester branch truly stood out. They were exceptionally professional and attentive, ensuring that our needs were met promptly. Our meals were served in a timely manner, which is always a plus, especially when dining out. Now, onto the food – it was absolutely delightful! Every meal was cooked to perfection and served at just the right temperature. I appreciated the attention to detail in the presentation, which made the dishes look as good as they tasted. It’s clear that quality and customer satisfaction are high priorities for this location. Overall, my first visit to this particular Harvester was a fantastic experience. With its conducive location, clean environment, professional staff, and delicious food, I would highly recommend this outlet to anyone in the area. Whether you’re looking for a casual family meal or a place to unwind after a busy day, this Harvester branch is a top choice that I will surely return to in the future!
Seth PallSeth Pall
00
We were a mix of veggie, vegan and meat eaters. I would certainly avoid if vegan or you have any food allergies. Overpriced, poorly prepared food. The food took over an hour to arrive and we were not warned there would be a wait. The steamed veg was really bad - wilted brown peas (see pic). My sister's gravey was stone cold. Hardly any avocado in the wrap I ordered. My nan's fish and chips was the only good meal. The vegan christmas dish my partner ordered was replaced without asking/ telling us with a tart with goats cheese in. He didn't realise till he started eating it. This is bad and would have been really bad for someone with allergies. When we told the staff the waitress came over and explained that they had run out of the vegan option so the chef swapped it. The fact they thought it was appropriate to swap a vegan dish with a non vegan dish suggests to me they don't really understand what vegan means. They offered him to have something else for free but we had already waited an hour and he didn't want to risk it. The staff were nice and gave us a few free drinks and took two meals off the bill. However, we would have preferred to pay in full and get a decent meal in the first place as the food was bland and badly prepared. Pretty bad food even for chain pub standards and the food is not even cheap. Very dissapointed. 2 stars purely for the staff as I feel the issue with the food swap was down to poor training as they tried to be as helpful as possible after.
Miren HallMiren Hall
20
Upon entering lovely lady showed us to a table nice and friendly..Food came out I had the 7oz gammon £13.29 served with chips peas onion rings...I was not impressed at all when our server (not the one that seated us) a different one asked if everyone was ok before I could say anything she stated to walk away. I told her my gammon was very dry she just replied sorry walked off..also the tomatoes looked like they had been on warm for hours they was so dry not freshly cooked i didn't even try them My friend is a vegetarian that was hardly anything vegetarian or vegan people don't just eat pasta or cheese bad menu for that group I wouldn't recommend it. I used the disabled toilet as I am disabled although the toilet was clean nothing else was under the hand dryer was dirty the baby changing area hadn't been cleaned on the hinges although I didn't take pictures of the salad bar surface it didn't look very clean Truly I would not recommend until the whole place has a deep clean
Jo EasthopeJo Easthope
00
Came here last week for a birthday meal as a group of 9. If I'm honest, I'm not normally a fan of Harvesters as im not a fan of the menu but Overall had a positive experience. It was the first day of the festive menu so we all chose something from that menu. I had the mushroom starter which I will say was amazing! The chicken goujons that my daughter had were also really good. I had the turkey dinner for main. It was OK. Meat was a little dry and the veg was a bit hard for my liking. Yorkshire pud was nice. Didn't have room for pudding as had the salad bar which is the highlight of a Harvester for me! My main issue of the night was the slow service. This is not in any way a reflection on the staff though. All the staff that served us worked so hard but it was evident that they were stretched and understaffed. There were long periods of time between clearing the table and each course being served. Overall a nice night but some improvements needed.
Kirstie FordeKirstie Forde
00
Visited three times on a recent trip to Dudley. Had a evening meal there which we enjoyed so booked a second night. It's a busy place so I'd book, people were being turned away. The food is ok tasty enough and a decent menu so the choice isn't bad. Staff managed well despite it being very busy especially on the first night we visited. So we thought we'd try breakfast the next day. Showed to our table then sat there for 10 minutes still no one came to take our order, despite only two other tables being occupied. When a member of staff came over to our table it was to ask us to move to a separate part of the pub because of building work taking place where we were sitting. More customers were asked to move for the same reason. Then were told there would be a ten minute delay because of the ordering system was not working correctly. That's when we left. We enjoyed our evening meals but breakfast was a great disappointment, a total shambles.
David AtkinsDavid Atkins
10
Visited last night 27.09.2024. The atmosphere was very nice. The food was in No way at the quality of the prices listed. The smash burger was not a smashed. It was a large, thick patty that was cooked to burnt. The burger bun was dry brittle and came apart. The chips were standard. £16.49. My son has a chicken monster burger, still confused about how a lecture and tomato on a piece of processed chicken is a monster burger. His burger bun was dry, brittle, and came apart when he picked it up. The make your own sundae was great for him to make £7.99. The haddock was dry and over cooked, and the batter was crispy. £15.49. How they can charge £6.60 for a large glass of white wine is criminal. It gets 3 stars for the atmosphere only. The serve was ok, she did her best on a busy evening.
Roberto ManciniRoberto Mancini
00
Nearby Attractions Of Castlegate Harvester
Black Country Living Museum
Dudley Zoo and Castle
Showcase Cinema Dudley
Dudley Canal and Caverns
Churchill Shopping Centre
Priory Park
The Station Aparthotel
Dudley Museum & Art Gallery
Simple is Beautiful by Nina - Handmade Designer Jewellery, watches,home decor, gifts. Dudley
Dudley Canal

Black Country Living Museum
4.7
(5K)Click for details

Dudley Zoo and Castle
4.4
(4.7K)Click for details

Showcase Cinema Dudley
4.4
(1.7K)Click for details

Dudley Canal and Caverns
4.7
(1.2K)Click for details
Nearby Restaurants Of Castlegate Harvester
Toby Carvery Burnt Tree Island
Castle View
Bella Italia - Dudley
Nando's Dudley
The Fellows Pub
Chiquito
The Court House
Pizza Hut Restaurants Dudley Castlegate
The Old Glasshouse Sports Bar - Dudley
KFC Dudley

Toby Carvery Burnt Tree Island
3.9
(2.2K)Click for details

Castle View
4.2
(1.6K)Click for details

Bella Italia - Dudley
4.4
(1.1K)Click for details

Nando's Dudley
4.1
(655)Click for details
Basic Info
Address
Castlegate Way, Tipton Rd, Dudley DY1 4TA, United Kingdom
Map
Phone
+44 1384 240856
Call
Website
harvester.co.uk
Visit
Reviews
Overview
4
(1.4K reviews)
Ratings & Description
Description
Simple, child-friendly chain restaurant serving grilled meat, salads, pasta & seafood.
attractions: Black Country Living Museum, Dudley Zoo and Castle, Showcase Cinema Dudley, Dudley Canal and Caverns, Churchill Shopping Centre, Priory Park, The Station Aparthotel, Dudley Museum & Art Gallery, Simple is Beautiful by Nina - Handmade Designer Jewellery, watches,home decor, gifts. Dudley, Dudley Canal, restaurants: Toby Carvery Burnt Tree Island, Castle View, Bella Italia - Dudley, Nando's Dudley, The Fellows Pub, Chiquito, The Court House, Pizza Hut Restaurants Dudley Castlegate, The Old Glasshouse Sports Bar - Dudley, KFC Dudley

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