We recently booked the Windermere Suites, in Windermere, for my wife's Birthday and also, our wedding Anniversary. We were looking for something extra special for our stay. Local, restaurants , shops, banks, pubs and transport links, within 5 minutes, walking distance. Local buses, do a great service locally.||We booked, the Keswick Suite for our 3 nights, 29th, September,2024 to the 2, October 2024. ||We weren't disappointed, the establishment is exceptional, classy with a boutique style décor and lighting throughout.||Vicky, the host gives a warm friendly reception on arrival. Vicky, comes across that she really knows what a client wants and expects, from there stay, she delivers to a very high standard in every department, Vicky, obviously has great pride in what she has achieved over the years, her experience really shows, she has very high standards which shows, nothing is a problem, she great knowledge of the local area and can help with suggestions and recommendations for places to see and visit.||Vicky, has a small team of staff, which are the best in Windermere, we have stayed in many hotels in Windermere over the years and Vicky's, staff really do her a great credit in Customer Service Skills.||Our Keswick Suite, was absolutely stunning, from the lighting, décor and facilities such as the mini bar, which was well stocked. The Teas and coffee making facilities are all in a separate room, also, so no noisy fridges running, ours was exceptionally quiet so didn't apply.||There is a safe, also which we found to be very low down, for my old knees and eyesight to deal with while entering the codes 🥴.||We had views overlooking the grounds at the back, with large Patio doors, which open inwards, onto a Juliet railing.||The Suite, gives off a lovely classy aroma, when entering, Vicky, really knows, her style and uses top end quality, products everywhere throughout the Suite, we were well impressed with everything she showed us and took time to explain how everything works, The Spa bath, is large in size, with powerful jets, also with the mood lighting in the bathroom for that extra special occasion, nice romantic touch 😊There is also, a very large shower in the bathroom, if you choose to use it instead.|Everything is of high quality, throughout, Mini bar is reasonably priced, the room service meals, were also good quality ingredients and reasonably priced.|We were both really pleased with our stay.||Breakfast, Room service quality and quantity, were again excellent.|We finally found accommodation that can cook fried eggs, perfectly.😊||We can't wait to go back, Vicky's, experience and Customer Service, skills really shine through.||We always say, if you don't know what day it is, or the time. You have enjoyed a relaxing stay. Well done Vicky, and all your staff, do you proud the best, in Windermere, we will definitely be back. || ...
Read moreI stayed at the Bowness Suite. The Room was amazing and exactly how it is shown on the pictures.the facilities were fantastic and the bathroom for me was the biggest and best suprise!
Breakfast was served on time and there was very easy access to the suites from the car park.
Overall the room was amazing but an obvious expectation for a 5 star hotel where you are paying just under £500 for. The hotel fulfilled most fundemental norms of a 5 star hotel.
However, there were some issues: The suite i lived in was surrounded by spider webs and spiders interally. In the closet, bath room and main room. The worrying side was the spider webs did not look fresh and were dusty which inidicated they may have been there for a while. I woke up with spiders on my ceiling and in every corner of the room. The spider webs surrounded every corner and it really did let the room down. The 2nd night i stayed there we requested the room to be cleaned and the webs were still everywhere. (On the floor and ceiling) even though it is a natural thing to happen, i expeced this not to happen at a five star highly priced hotel. When i mentioned it to the hotel, there was little care. The main emphasise i received form the owner of the Hotel was that it is September so it is bound to happen, however, spiders entering indoors is actually very preventable through sprays and powders which are very cheap, way less then £460.00. By spraying chemicals near areas where spiders can come in would have stopped the spider overload no?
I travelled from london to stay at this hotel and based on the website and room pictures, i was let down by how abandoned and uncomforting it was to share a room with many spiders and webs all around the closet room too, where all my belonging and tea/coffee mugs and fridge was.
If you are not a fan of spiders or insects, i wouldnt advise this place. I only hoped i had taken pictures.
But if i am honest, the internal decor, staff and style of the place was great! Just not worth £460.00.
Once payment was made to the owner, no care or thought was shown to me. It seemed like as soon as i made the payment, the company did not care. No corporate social responsibility at all which was a let down as i...
Read moreWe visited as an early anniversary trip for a l9ng weekend. We stayed friday to monday. The suites is easy to get to and a 5 minute walk to windermere and a 20 minute walk down a hill to bowness. The suite it self was on the back of the property and you could access it from the car park rather then through the main entrance so it meant we could come and go as we pleased with keys to our patio doors.|There is a small area to sit out on with chairs and a small table. In room there is a king sized bed dressing table sofa and table and 2 chairs to sit and eat. There is a serving hatch on back wall which was used to serve breakfast each morning with staff ringing room to let you know it was there. You are given a breakfast menu with times of breakfast and choose which ever you preferred menu is plentiful and loved our morning breakfasts. There is a closet that had tea and coffee making facilities and a small chargeable mini bar. Room had hanger space and also a mini safe for valuables. The bathroom was a good size with walk in shower with a disco light up shower head there is also a jacuzzi bath with room for 2. |The room was a great base for enjoying the lakes and also enjoying excellent food from local restaurants. Which meant we could easily walk and leave car at the suites. We enjoyed our stay very much and if we are in lakes again...
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