Cafe Italia — Restaurant in Great Britain

Thought this place must be good as it was busy, with a queue. It's strange, cos the male staff of about 1 or 2 at the door, at first looked like bouncers! I ordered pizza and my partner, meatballs with tagliatelle. First of all, our waitress seemed elsewhere and not friendly at all and what made it worse, we noticed she didn't seem to be like this with others, so were we singled out; mmm... It was a bit like being treated as if we were invisible and second rate, i'm sorry to have to say. Oh and lo and behold as I just scroll through your other lowest reviews and just like we suspected, our waitress was possibly racist!! Look at the review here from 10 mths ago and they too indicate about their colour! This makes me angry, as it just sums up our whole experience - in addition to the poor quality food! Sort this waitress out at least, if you have a moral compass!!

My pizza seemed to have so much cheese on it, it was yukky! Something was not balancing right with it! The Pizza Express I buy from the supermarket was more tasty than this, plus it was burnt at the edges.

There is nothing worse than overcooked tagliatelle as it is so thin anyway. They gave but 3 meatballs and the tomato sauce served with it was watery! My partner said it was like having a microwave meal!!

We didn't bother saying anything when asked if everything was ok, as we thought we would share it here instead!

As I said, for some reason we seemed to be have been 'targeted' it seemed, as another table was saying, 'compliments to the chef'!

A really poor experience and that was our first meal having just arrived at Windermere.

How you seem to get overall good reviews I don't get, although you just have to click on 'lowest' and you begin to read otherwise! Like another pair, who had hardly any chicken in their meal!

To have paid high prices for such poor food is disgusting, plus to put up with a stand offish waitress!...

I recently had an unfortunate experience at Cafe Italia, which left me deeply disappointed and frustrated with their customer service. Although I cannot provide a review of the restaurant itself, as my husband and I were denied entry, I feel compelled to share my thoughts on the treatment we have received.

Upon arriving at the restaurant, we were greeted by an individual at the front door who promptly closed it ! He asked if we wanted to have dinner. Being fond of desserts, particularly tiramisu, my husband and I thought it would be a pleasant idea to indulge in some sweet treats alongside our coffee.

To our surprise, the gentleman at the door outright refused to let us enter, explaining that the restaurant was exclusively reserved for dinner service. It struck us as peculiar, considering there were numerous vacant tables visible inside. The restaurant did not appear to be busy at all, which made their refusal all the more perplexing and disappointing. The fact that we were denied entry solely based on our desire for tiramisu left a bitter taste in my mouth.

Regrettably, I cannot provide insights into the quality of the food as I was denied the opportunity to experience them firsthand. However, based on the discriminatory treatment we encountered, I find it difficult to recommend this restaurant to anyone seeking a welcoming and accommodating dining experience.

I hope that Cafe Italia takes this feedback constructively and reevaluates their policies to provide a more inclusive and...

Cafe Italia, A Beautiful Place With Mixed Feelings

I recently visited Cafe Italia Lakes with three friends, drawn in by its stunning appearance. Located on a scenic corner, the café instantly caught our attention with its beautiful lights and warm, welcoming ambience. Even though we had already had dinner elsewhere, we were tempted to try something from this aesthetically pleasing place.

🍕 Food: 5/5 – Truly Exceptional

We ordered a Chicken Deluxe Pizza, and it did not disappoint. The pizza was absolutely delicious, full of flavor, and tasted authentically Italian. It was one of those dishes you remember for a long time. If I were rating just the food, it would get a solid 5 out of 5. Highly recommend it to any pizza lover!

👎 Service: 1/5 – Disheartening Experience

Unfortunately, our overall experience was negatively impacted by the staff member who took our order. From the moment we interacted with him, his attitude was off-putting and unpleasant. He appeared unfriendly, unwelcoming, and borderline rude.

To be honest, I couldn’t help but feel that perhaps our appearance or background (being Asian) influenced the way we were treated. We were a group of four, ordering just one pizza – yes – but it’s not for anyone to judge how much we want to eat. We had already had dinner, and were simply there to enjoy a small bite and the lovely setting. His demeanor felt judgmental and disrespectful, making us uncomfortable throughout our...