Before I arrived I received a text that my room was “upgraded.” When I arrived, it turned out I was given a room without a bath tub- I had specifically booked my room because of the tub, so I texted the innkeeper, who offered to have the cleaning staff come in and clean out another room. It was already around 8pm on a Friday night at that point and a storm was brewing, so I declined out of concern for the cleaning staff. I think it was odd and unprofessional that an inn would have dirty rooms around the time that guests would normally be checking in.
The inn keeper was not present when I arrived. There was a lovely array of complementary drinks and cookies, but it would have been nice if the inn keeper were there to answer my questions as it was my first time in Columbia.
I was not able to watch the TV. There were two remote controls but no instructions in the room on how to work them! I tried my best to no avail. Since the innkeeper was not present, no one was available to assist.
I noticed gnats flying around my room. At first I thought nothing of it- maybe I brought them in when I opened the door. But then when I turned down my bed to go to sleep, I noticed TWO dead gnats under the covers!! When I notified the innkeeper about it, she apologized but did not offer to give me a discount or any complementary service as a courtesy.
Overall, the management of this inn is very unprofessional. Basic services one would expect like the TV and clean sheets were not provided. I do not recommend this inn and will not...
Read moreThis was the worst place I’ve ever had to stay at. This was also my first time staying at a bed and breakfast type place. I was visiting for business work trip and was assigned to stay at this inn. As soon as I arrived in my room to wash my face and hands, I noticed there was a dirty and brown stained wash cloth on the counter sink that had been folded up.
I couldn’t even wash my face. After that I wanted to lay down in the bed and noticed a baby roach on the bed!!! I immediately tried to call the manager on duty and she never returned my calls.
She eventually text me and didn’t apologize for this unfortunate circumstance. She was rude to me and said you don’t have to stay here if you don’t want too. Instead of apologizing to me as I have a high roach allergy. The manager also didn’t offer to spray the room or swap me out of the room.
I traveled a far distance as I don’t live in Columbia. She was not available to speak to in person either. There was no staff on duty at the site of the inn when I checked in. I don’t care how many good reviews you’ve received from other guests on here. I’m an honest, respectful kind woman and refused to not hold my feelings in about hi I honestly felt about this place.
Upon my arrival, I expected a clean room and roach free. This room was nasty and very disappointing!! What kind of business is being run here? I will never go here again. I thank God that the money didn’t come out of my pocket.
If you have a roach allergy DO NOT STAY HERE!!! -The...
Read moreMy son and I were looking for a venue for a rehearsal dinner that was intimate and quaint for about 50 guests. While doing so I ran across an advertisement for 1425 Inn. I made a call and met with Shanna, the Innkeeper, within 48 hours to discuss our rather "unique" needs. We wanted to rent the "whole house" for the entire weekend...our rehearsal dinner on Friday, our "after party' on Saturday, and all of the sleeping rooms for my family from Friday-Sunday! To my surprise, Shanna was able confirm that we had enough time to reserve all the rooms and space and, also they could meet our catering needs/arrangements onsite. Needless to say, everything went off without a hitch! My family enjoyed the convenience of the hotel to the wedding and reception venue, the intimacy and hospitality of the space and staff. The hands on assistance, professionalism and friendliness of the entire staff was beyond pour expectations. We decided that we would plan to stay in the future, with our family, out of town and local, in order to spend the time together and to lessen the work on our local siblings. Little did we know that weekend in August 2018 would be one of the last events with all all of us together and our mother who died last November. We are so grateful to 1425 Inn and the wonderful team- Shanna, Carol, Todd and the entire team -for making this a memorable event for Jonathan and Erika and our entire family. Here are a few pictures to see how we...
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