By The Way Motel Columbia — Hotel in Columbia

Like others have said here, if I could give a 0 rating I would do so. Honestly, I think it's closer to a -5 though... my husband & I were just relocating 2000 miles to better medical care & we stopped in Columbia to rest before moving on next day... we have a service animal who has a tag on her collar stating what she does to help my husband which is to alert him to low blood sugar levels, regarding his severe diabetes. I also had the email showing she is registered, her registration # showing that we are listed as her people, a picture of her etc. Everything you wpuld see in a hardcopy letter... but since we are moving so far I figured we are safe enough having that level of proof. I went to office to pay this man for a room, I was honest up front that we have a service animal along after handing him our money. He then demanded actual paperwork saying she is a registered service animal. I tried to politely explain I had the info I described above & had no problem showing him the registration info, but moving, I did not have letter format to show. He looked me in my eye & said, "I know all about people like you." I was confused by this, again, I politely tried to explain what I could show him to verify her status. He then rudely threw my money back across the counter at me. This is not only rude, & no way to run a business, it is also illegal, according to ADA laws... We moved on & bought a room at a different motel in the area where we were treated polite, thank God for polite people in this town, they are the ones who deserve business... after I came on here & read other reviews about room quality, I am glad I got no further than the office. But the truth is people like this rude man I dealt with has no business being in business. I hope he gets his motel shut down if he treats good people this badly. I was completely polite to him, had every cent requested for a room, & still got basically thrown out of the office... this man should be ashamed of himself... thanks for reading, I hope I help other prospective motel guests before they have to get this type of treatment too... have...

My experience at Super 7 Motel was far from satisfactory. To be honest, I wouldn't recommend this place to anyone.

Firstly, the cleanliness of the motel left much to be desired. The room was very dirty, and there was a persistent smell of mildew that was quite unpleasant. This alone made for a very uncomfortable stay.

What truly compounded the disappointment was the owner's rudeness. We stayed for two days, and on the third day when we went to pay, we were abruptly told to leave with no explanation whatsoever. This was especially frustrating since it was raining, and we had a child with us.

To make matters worse, we didn't even receive our deposit back, and again, there was no explanation provided. It left us with the impression that something was not right with the way things were being handled at this motel.

It's worth mentioning that we would have checked out sooner if it weren't for the fact that everywhere else was fully booked due to a home game. This added to the overall frustration of the situation.

In conclusion, my stay at Super 7 Motel was marred by cleanliness issues, a rude owner, and a lack of transparency regarding our abrupt eviction and deposit. Based on this experience, I would strongly advise against staying here, as it left us with the impression that something was amiss and that the management may not be operating the motel in an honest or...

Booked the day before to have walking distance room from the Blue Note for cheap. Check in was at 3pm, I arrived past 5pm (traveling out of town) just for them to tell me that the people that were supposed to check out at 11am were still in the room and refused to leave, and there were no other vacancies for me. Didn’t bother to call ahead or cancel for me. But the parking lot was completely empty, soooooo..

Told her to tell them I’m there for my room, she left for a little over five minutes while my friend waited in the car and said tenants were stopping behind our vehicle and just snooping around. She comes back around and says they’re getting stuff around, but I needed to get ready for my event and needed a room, so I wasn’t there for long because we felt unwelcome, especially because we had to be in drag costumes for the event.

Those long lists of rules and extra fees posted at reception are telling of the problems they have with the guests. Receptionist is tired and overworked. Never again, but hey maybe someone else is into the sketchy...