My experience with this repair shop has been nothing short of a disaster. After nine weeks, multiple trips, and lies, they only partially repaired my screen and broke my computer in the process. They ordered the wrong screen twice, and even lied about opening my computer (I knew they did because my computer wouldn't turn on, turns out they didn’t plug my battery back in). When they finally "fixed" it, the crack was gone, but my stylus is no longer recognized by the screen, rendering my laptop's note-taking abilities useless.
The employees here do not take initiative, I had to call to check-in on the state of my screen only to find out they hadn't even re-ordered it. This repair shop is dishonest and completely unreliable. They not only failed to repair my screen but also caused additional damage to my computer in the process.
The only positive is I had my $100 deposit returned to me, and the partially correct screen repair was done for free. However, I would not return here, and I do not recommend...
Read moreI never take out the time to write online reviews, but my husband and I were so impressed with the service at Columbia Computer Center that I felt I just had to do it. Our desktop computer was running slowly, so we decided to take it to Columbia Computer Center for a general check up and clean up. We met with Zach who was very professional and knowledgeable. We dropped it off at the end of one day and Zach called the next morning. He said he cleaned it up, but it really needed the hard drive replaced. We told him to go ahead and replace it after he gave us a very reasonable price. He ordered the part which came in the next day and he had the computer done by the end of the day. Everything is running great now and very fast! We will only use Columbia Computer Center for all of our computer needs. Oh, and we also found out that they fix iPhones and tablets too! Yay, you have to love one stop shopping! Thank you Zach and Columbia...
Read moreI took my desktop into your establishment awhile ago when i was having issues with my GPU and had a GTX 980 Ti in the computer at the time. After getting the computer fixed and having it for a bit i had an Error 403 message so i had it checked by a friend of mine and it had a GTX 780 Ti in it and the only place that i have taken my computer to get repaired was at your establishment. I really hope this has not happened to anyone else other than myself because this is straight theft and i even paid $75 just to walk in the door to get it looked at. This is unacceptable and i recommend that if anyone brings anything to get worked on that people know what parts their computer has before taking it in and recheck it when you get it back. I paid to get my computer downgraded and that was never explained to me nor would i had allowed that to happen with...
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