This is the second time in a month I stayed at this motel. The first time, I went in blind. I needed a room in Dallas for two nights, quick access to downtown Dallas, Hiram and Lithia Springs and I needed it to be pet-friendly for one of the nights. This location came up on a travel site as being a Days Inn. It once was, but not now. On the telephone, I inquired about a military discount and was told they had none to offer. No big deal, just asking. The room we were in was not very clean and it seems pets aren't just allowed, one would almost think a dog is required in order to stay. Just walking on the sidewalk to the ice machine, set off barking I nearly every room. We did get free entertainment, though. The person in the next room left/was "evicted" or whatever and they loaded up all of his stuff from the room into his SUV (with the exception of his pitbull, which they left in the room).||||Fast forward three weeks and I have an event to go o in the same vicinity. My group put out the host hotel information and I had to laugh...same place. Oh well. When I called for a reservation and mentioned the group I was with, the clerk misunderstood me and offered me a 5% military discount (three weeks ago, there was no military discount). The clerk at the desk when I checked in sorted it out and gave me the actual advertised group rate of $48. The room this time was much worse. The bathroom sink was completely clogged and unidentifiable "stuff" would float out of the drain immediately upon turning on the water. One of the two chairs in the room was extremely stained (so much so that I wouldn't even set my travel bag on it). The parking lot and sidewalks are covered in cigarette butts and just off the curb there was trash including dirty disposable diapers. Furniture out of the rooms just sits on the sidewalks. Just...
Read moreHalf of the lightbulbs didn't work and bugs were everywhere. TV is a tube and had lines across the screen. That was two years ago however I'm editing this post July 2023. Showed up at about 1:40 pm to try an see about getting a room as they're SUPPOSED to be ready to rent about 2pm and they go fast. I was willing to pay in advance and was told they wouldn't hold it for me even with that until the room was cleaned. Like seriously? Money up front and you're saying no? Wierd but okay whatever. The worst part was the fact when I showed up at 2:45pm the small blonde lady barged out of the office and without giving me even a chance to speak informed me I was annoying her and felt like I was rushing her. She proceeded to repeat herself before telling me to just leave, just go. Then slammed the door in my face. I wanted to tell her I was simply there to wait until the room was available. But no, I couldn't even get a word in. This is easily one of the worst customer service experiences I've ever had and that's saying something. Whoever actually owns this joint... if you want paying customers, hire people who will actually compose themselves in something of a professional manner. Pretty sure the small middle aged blonde is on drugs. Definitely...
Read moreHorrible. Horrible. Horrible. Moldy smell. Both beds had stains on sheet. Roaches crawling around in shower. One dead one on top of sink. Stained walls and carpet. Did I mention the horrible smell. I would of slept in car if I had drove one. Road our bicycles on the Silver Comet Trail for 60 miles from Alabama. Got off of the trail to spend the night before heading back. Could not find another hotel within riding distance. Thought I could endure it but was wrong. Still having nightmares. Checking myself daily for head lice. Threw away my clothes when I got home. I try to always be a positive person but I could not find nothing positive about this place. My advice: Do not stay...
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