Way, way, (way) overpriced for a hotel with no pool. Room was very shabby. The A/C worked well but the vent was disgusting with dirt and who knows what trapped underneath. It looks like a 12 year old painted the room with slops everywhere. Fridge/micro in room -actually, 2 microwaves, but one was broken. TV picture quality was abysmal. The furniture looked like it had been gnawed on by a pack of teething puppies. It was a handicapped room so there was a seat in the shower...I have no words to describe. Someone made an attempt to recover the bench when it looks like it should have been replaced altogether. But they covered it with non waterproof canvas, only the top surface though, the fabric didn't wrap around and wasn't secured to the underside. There's no way I would have sat my bare bottom on it, if it was even able to bear weight, which is iffy. I did a bug check before I let the family in the room, no evidence of bed bugs to my untrained eye, but we did see a cockroach in the room as we were leaving. We left all the luggage in the car when we got home just in case. Everything is going right in the washer as a precaution. On the plus side, the room seemed clean, housekeeping looks like they were doing an ok job, and the sheets and towels looked and smelled clean thankfully. The front desk people were nice. Waffles, juice, cold cereal, bagels, pastry for breakfast. Coffee/tea always available. Ton of family friendly restaurants nearby, and a Walmart...
Read moreWe heard fairly good reviews on this motel from the locals, so we booked 3 nights. Coming out of state for a family funeral me, my husband and our 2 small children were getting bit by bed bugs. We had no idea the first or even second night but by the time we woke up on the third we were covered head to toe. And all of our belongings had been infested. The bassinet were our baby slept had so many we just had to set it on fire, couldn't chance bringing them home.
After a lengthy quarantine process my husband made us all do, I think we (fingers crossed) are clear from bringing them in.
That was just the worst part. During our stay every night our key cards would be deactivated. My husband found this out when he went to the store and couldn't get back in (I and the babies were sleeping).
Oh and on our last day, before we complained about the bed bugs, they turned our fridge off. Idk how or why but the d**n thing was working and the freezer had 5 inches of ice in it. Next day milk was warm, puddle of water on the carpet, no ice at all in the freezer and ruined about a days worth of premixed baby formula.
They should truly seriously take their sign down about breakfast. I have added a photo of what their "breakfast" looked like.
After all the issues and problems and just the plain grossness of it all. The manager Mr. Patel was courteous, polite and professional through out the whole process and in the end gave us our refund. That is why I gave 2 stars...
Read moreMy wife and I were traveling. On our way home. We have always had decent experience staying at the Super 8 Motels so we stopped and rented a room at the one in Du Quoin,I'll. We arrived shortly after 4:00 a.m.. My wife told them we needed the arrival date to be the 6th and departure the 7th. We paid with cash so we paid the $25 deposit as requested Ave a pet deposit. At 11:00 a.m. just a few hours later we were told we had to check out. That's all we paid for. My wife and I tried to reason with the man but even though our receipt showed our departure was the 7rh it doesn't matter. I called customer service and they mad a report of it and said they would be in touch. But we still had to leave. No sleep and been driving all night. That doesn't top it off though. We won't to the complimentary breakfast. There was almost nothing and we were pretty much the first guests to arrive. What that did have was sour milk and sour bananas. Im not sure if I'd recommend taking the chance at staying with any of their motels to anyone again. Let's see if customer service dies anticipating about this. Then...
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