Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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On Tuesday, July 22nd at 6:30 P.M. the two women working messed up the sandwiches, had to remake one. Fast forward, I get home to find she still made one of the 3 sandwiches wrong. I called, was told she could remake it and all I had to do was bring the sandwich back. I then did that, I got there, she argued with me and insisted she made the sandwich right and would not remake it so I asked for a refund instead. She was very rude, told me one thing then did another, and got very hateful and defensive about it. Literally ONLY have problems when those 2 are on a shift. Everybody else who works there ive never had any problems like that with. Do yourself a favor, avoid this place if you want something done right and to your liking. This is the worst subway I've ever been to. Duquoin, Illinois has the worst subway experience you could ask for so if crappy sandwiches are your thing be...
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They gave me the wrong sandwich when I ordered online to pickup. Apparently the person that got my sandwich by mistake had already returned it. They offered to give me the RETURNED SANDWICH. I obviously refused and they acted like they didn’t have time to make another one for me. It’s a Subway not a scientific research facility. They were extremely rude and they are very inept at even the simplest of task which is making Sandwiches. I’d leave a no star review but it’s impossible and I believe that one of their employees are ok but that’s it. If you go on a day that they’re not working prepare to get screwed...
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I really like the Duqouin Subway the people are great the food is always good this time the roast beef was pretty dry the rest of the sandwich made up for it just one more reason I love Subway in most cases the vegetables are fresh and tasty that's what made up for the dry roast beef this time plus I love the healthier choice of Subway over a greasy so called burger at the other fast food places had the roast beef been better and more chip choices I would have given them five stars I do give the employees five stars they deserved it just cannot make those choices here which I hope becomes an option in...
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